Would you like to save as your currency permanently or for this visit only?
Staff was friendly and helpful Exercise area only had one piece of equipment that worked.
Location Upon arrival, staff had no idea that online checkin was available. I had already checked in- but they had no idea. It was 3:30 and my room was not ready. The man at the country explained (in too much detail) that several employees had quit and that he was the IT guy. He was very unprofessional, even asking me if my King Suite was "necessary". They said my room would be ready soon as it was being cleaned- I had to ask for the key! Once in I found that the sleeper sofa for my son was completely broken. I asked to change rooms and was able to do so. The new room was better, but the stopper for the bath was broken. The pool was ok but in desperate need of updating. The jacuzzi was no warmer than room temperature. We have stayed at these hotels before and have been completely satisfied. Not happy at all with this location!
I liked the price per night, and the breakfast was good. The service was terrible and it wasn't very clean. The shower curtain had stains or something on it, and I asked for them to replace it. They didn't do it, so I had to call down to the service desk and replace it myself. Also, whoever "cleaned" our room left cleaning supplies in the room. The phone had a thick covering of dust on it.
There was mold in the fridge, the whole floor smelled musty. The front desk told us they could not give us a different room and they would pay for our stay but now it looks like I will have to call and argue to get the room money back from them!
Location Both treadmills were broken.
Staff was friendly; breakfast was good Mattresses are getting up in age and we're not all that comfortable.
Good breakfast, Clean, good maid service. One of the two beds was two close to the wall. Had to crawl into bed on left side.
AC was so loud at times, it woke us up. Desk suggested we not run the AC as a solution. Bathroom floor was sticky and towels were worn. Only three pillows, and all were flat. Decor was unusual. Staff had trouble finding our reservation.
The rooms are clean and the location is close to where I need to be when I am in Harrisburgh. The breakfast was very limited but the coffee was hot.
Great view of the river as described on the website. Good sized clean and basic rooms with good value for money. Ideal if you have business in the area and want a clean room at a decent price without paying for the frills that you don't need anyway. No really good choice of close restaurants.