Ensisheim Hotels

Good choice and value for the money.

It's located in the very center of the town, they offered to change my room immediately when i asked it, polite staff and receptionists

Everything was out of order (satTV, Saunas), the tradition room was tiny and changed it. Poor quality breakfast although there was a good selection

The room was very low and so incredibly hot that it was difficult to breathe. Breakfast on the smallest possible plates. Surrounding very noisy.

Housekeeping made each day, towels and sheets changed everyday, really pleasant and efficient staff. Central situation of the hotel in the heart of the town, excellent insulation from noises of the city, thanks to efficient great windows. The breakfast is worth spending 6,15 EUR. (price of septembre 2015)

Nothing i can remember.

It is our fourth stay at the Hotel, we appreciate its position (good if you come from, or have to cross Switzerland) its calm and cleanliness. Breakfast is also ok.

Absence of a lift. People with reduced mobility will have to choose the ground floor (more noisy).

We stayed here en route to Italy from Calais and the hotel was fairly convenient for that purpose only. Breakfast was OK.

The beds are small and not very comfortable. No extra pillows provided. It was a pretty dismal experience really - inferior to UK budget hotels.

Great helpful service,nice room,good food-a very happy guest

A good hotel for people on the route between Germany and France.

A little difficult to find.

Helpful staff. Comfortable room, superb breakfast!

the hospitality and prefoessionalism oif the staff, as well as the good breakfast and the clean rooms. Th eparking faility was also ok

Not really

Ideal place for an overnight stay enroute to Italy, clean room, pleasant staff, good breakfast, very good value and close to main autoroutes into Switzerland and France.

I have been impressed by the excellent service received and the low room price. Also the hotel owned parking was very comfortable nearby.

The prices for food in the restaurant were too high.

Sorry couldn't find anything we liked about the hotel, except it had a secure garage.

Rooms where not modern and large as in the discription on the internet, The room was small with no comforts at all, although I will say sheets and towels were clean. Floor uneven and room very dark and not invitng at all, really disapointed, but glad it was only a 1 night stop over.

It's quiet in the area, service is good. In the 4-bed room the possability that you can make thea of coffie.

For us it was not fine that the breakfast on sunday was only til 8.15 instead of 7.15. We wanted to leave about 08.00 hours becouse we had a long way to go.

Helpful staff Good parking

Th hotel room was very nice, much better than what I had expected based on the hotel rating. So I was really positively surprised. In addition the hotel offered free internet access and the staff was very helpful!

Staff were verey accomadating and friendley,room verey clean quiet and comfortable

No coffee making facilities in our room

The reception staff were always available. The beds and linen were well changed. Breakfast available for a long period.

I would have liked a drawer in the table.

Good hotel, free parking & internet

one elevator was not working, during check-out it was a mess (off course maintenance must happen sometimes)

Generally satisfactory, the level being what I would expect of a Mercure.

My non-smoking room had a strong odor of cigarette smoke. Since the window was open I assumed the service personnel also detected it. A deodorizer would have been helpful. Due to the location, a certain amount of exterior noise was unavoidable.

Pool, friendly helpful staff

Bar prices ridiculously expensive - oddly enough no-one seemed to be in there.

Nice and pretty small business hotel. Perfect locations for business in Alsace. Cool swimming pool, should be a bit warmer anyway.

My booking.com reservation was not found it. I had to stay one night in a smooking room....no good.

Hotel is good and is comparatively inexpensive.

We booked two rooms for 4 persons. One fell sick and did not come but we were willing to pay what we booked (2 rooms for 3 persons). Our friend left the key in the room when she asked for our assistance on the heater, and could not enter the room again as it was locked automatically. No one was available to help. In the end she was forced to sleep on the floor in our room, leaving the other room entirely vacant during the night. Another bad experience was that we arrived at the hotel at 1:30 pm Saturday, and found that the pin code did not allow us to gain access to the hotel. We have to returned to the hotel at 6 pm.

Staff were approachable and responsive, we were made to feel welome.

One of our rooms smelt of stale cigarette smoke

Clean and safe.

The staff were very helpful and the food was good. After a long drive it was very welcome.

As we have children we asked for a room for four. We were told that we would have a connecting room. When we arrived it turned out to be two separate rooms. We felt the rom were very small and out of the four hotels we were using this holiday, this was the most expensive, with least facilities in the room and by far the smallest bedroom.

Staff very helpful and enthusiastic.

Nothing.

very helpfull staff, who were very keen to enhance our stay

We had comfortable stay.

Very helpful Staff, good breakfast with coffee that was drinkable (most hotels provide poor breakfast coffee), properly heated room, secure car park

The approach to the car park along the tram tracks is not ideal

free wi-fi

Very friendly staff, very near railway station

Location, nice bar and pleasan staff

Perfect located in city center, but still very quite location. Perfect breakfast buffet.

Friendly, quiet, comfortable, good restaurant, tea/coffee facilities in room

Everything - I was hesitating at first, as the picture on Booking.com doesn't do the place justice. I'm glad however I chose this place, as it turned out to be excellent. My room had been recently refurbishd, it was spacious and very clean, it even had a little balcony. The bathroom was brand-new, so was the mattress. No carpet, but pvc on the floor, I do think that's more hygenic anyway. Breakfast was good for French standards, good choice, not only jam and bread. Food in the restaurant was very nice, local cuisine, the Flammkuchen was excellent. Very helpful and friendly staff.

A friendly efficient hotel with spacious rooms and modern facilities.The room was very good value for money.

Charging full adult rate for children at breakfast was excessive.

Is a good hotel, 2 children can sleep with their parents in the same room for the same price. Very good experiences with Novotel.

Secure parking is a plus, friendly and helpful staff, a good restaurant and nice buffet breakfast.

A little difficult to find but once there a quaint village

Good food. Interesting old building on the heart of little village. Friendly stuff.