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The room was very nice and very spacious. The towel warmer was a nice touch. Everything was extremely clean. A frig would have been a nice addition.
The Hotel Am Kaisersaal is well situated in the city for seeing all the historical sites, shopping, eating, relaxing, and near public transportation. I'd go back in a heart-beat.
The hotel was central to the sights in Erfurt, the on-site car parking facility was excellent and a must in town which has such complex oneway traffic systems and pedestrian streets.
Location and price / service ratio.
Complimentary provisions in the room as I was busy with a conference.
Room with a view, excellent location, easy parking. Very clean and spacious rooms!
Excellent location and ambience
Its very good location in the Altstadt, and parking facilities. The hotel and its facilities were clean, and the employees helpful. The breakfast was somewhat pricey, the more so since we are used to a very light breakfast. That is why we had our breakfast in one of the nearby places.
The hotel staff was helpful, and the location was perfect for a city trip.
The location is excellent in the heart of the city. The room was comfortable and breakfast was wonderful. I would like to stay there next time as well. No. the hotel was very nice.
free drink on arrival, and location of hotel reception not so easy to find
Mercure is a very good mid-price chain. The room was good. The location was convenient to the many tourist attractions in the Altstadt. The underground parking garage is much too small. Cars had to be double parked on the ramp and in the small lot outside the hotel. This made many hotel guests unhappy and frustrated the hotel staff.
good location, nice room at reasonable price hotel parking was available, but not informed properly (I used other public parking)
Convenience to old section of Dresden, excellent breakfast room, pleasant ambience.
The breakfast buffet was amazing, including help-yourself sekt and a waffle-iron to make waffles, as well as everything else you would expect in abundance. The room was comfortable and the staff were friendly. We had a quiet room looking into the courtyard as requested. We would happily stay there again.
on site parking very near heart of the old town. good english speaking restaurant doing local food next door.
Very good service breakfast very good
Very helpful personnel, interesting surroundings, close to the shops and the Center of the City. Pleasant rooms. Calm and quiet.
Excellent location, friendly staff with great sense of humour, very versatile breakfast.
Clean and spacious rooms, nice abundant breakfast, receptionists kind and helpful.
I really appreciated their flexible services when my child was ill suddenly.
Front person were all excellent. It is a little bit difficult to find a perking lot.
Pleasant staff Room too small
Not much... the hotel is fairly old and there are better choices in town, more central, nicer and for the same amount of money
Room-size and bath Toilette was not sperate
Rooms were a little basic in decor etc
good facilities. It was a little difficult to find the hotel due to road closures.
The rooms are not big but but efficient and the shower was hilarious with the glass window. The breakfast room was to small for the amount of people. So we had to sit with other guests at table. Also make sure when somebody leave, clean up the table for new guests.
Nice place for a Business trip. Near Old town and good restaurants.
The friendly personal
Price on offer to low
The Location is so good yes
Location to the city centre so my wife could go shoppong while I was in a business meeting. Not easy to find using a map only. The rental car GPS took us right to the front door, however the street is narrow and parking garage is tight to enter and exit.
Small but very cosy hotel, with extremely helpful staff
A very comfortable hotel in a beautiful city.It is in a good location a short walk from the station and the city centre.The breakfast in the hotel is too expensive but there are plenty of good cafe's on Anger that offer breakfast for about 4 euros
Great location, easy parking, overall a very good hotel. Have a very fine restaurant if you're looking for haute cuisine. Breakfast too expensive, otherwise would have got excellent for value too.
professionalism and kindness of service staff; location close to pedestriasn zone downtown with parking garage
very freindly and helpful staff did not take breakfast, at €15 each it is to expensive,near station for 3 people it was €17.55.
Location and friendly staff. Not really.
Location is great, decent room, clean room, price is right, they have parking (must pay). Would definitely stay here again €11,00 for not so great continental breakfast, no refrigerator in room. Would stay here again
central location the room, the bathroom and the shower were all rather small and cramped with little space to move around. OK for somewhere to crash for the night - but not ideal for a longer stay.
Very good situation, one can visit the city center on foot.
Very good service in reception. Nice location. ....
I was given a comfortable and spacious room. It even had two doors, with a cute little ante room in between, which eliminated any noise coming from the hallway. Nice bathroom. The hotel staff were great. The breakfast was good. Ideally it would have nice to have free W-LAN in my room. I was however able to access my email by using the computer available for guests, which was located in the lobby.
Convenient for the city and its sights. Good free parking at the rear of the hotel. We arrived at 1630 and there was nobody there, only a otice to go to a cafe 50 meters down the road where we got the room key.
We liked the location and the family that ran the hotel were nice. Walking distance to most things. Quiet and nice place.
Lokation is very nice, from mainstation easy to access with Tram. Wireless Lan can be used only rooms face to the mainstreet (= something noisy) and breakfast room.
Breakfast was good. Location was excellent. Small unlit step going into reception. My wife tripped and broke her hand because of that step. No hotel staff on site at that time (21:00).