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Low season. They hard hard to smile in the hotel.
Charming staff, excellent location and unurried comfort.
Spectacular location.Staff made every effort to meet guest requirements.Erice well worth inclusion on self organised tour. Good food presented in an attracive manner. Good homely hotel. Weather. Cost of taxis to location.
A bit pricey, but very nice rooms, clean, very good location. Breakfast - only cold dishes - "ÿou get what you see".
The hotel was in a good location to see erice. The staff was not helpful and the sheets on the bed were damp.
Attractive and comfortable room, with good bathroom facilities. The room heating was inadequate (it was a very cold night).
Location. Excellent cuisine and wait staff,especially Carmela and Alexandra. Comfortable and spacious room. Carlo very helpful with luiggage and parking.
Sitting by the fire place when the fog rolls in. We were there in March - way off season.
Nice location Person who took our check in seemed listless and did not bother to show us anything about how to handle various aspects of the room (i.e. controls for heat, cooling, etc.0
A very cosy welcoming place perfectly located in the middle of this beautiful medieval small town
staff very good. excellent in giving you information about the area where to go and best place to eat ect. also the manager on the first night made us feel like [vips] with a bottel of wine on the house good start to the holiday . very good base in the town right beside the local bus station ,train station , shops and a short walk to the port what more could you want from a great holiday and this great hotel and staff no
We liked the central location and the generous breakfast buffet, - but maybe add a couple of sugerfree items (youghurt, juice, cheese). We did not like the fact that the matrass was 2 pieces instead of one big, and also too soft.
the reception staff was very helpfull.Breakfest was excellent. room was clean. so, what you want more??? no.we were happy.
Excelent breakfast pleasant helpful staff sea view The mosquito in the bedroom
Comfortable well equipped Hotel with a good varied self-service buffet breakfast selection.
We really liked the location of the Hotel and the staff were very helpful and attentive. There buffet breakfast was the same each morning. It would be nice if they include eggs (boiled or otherwise and an assortment of breakfast meats.
Good location,helpful staff,cleanliness, good buffet breakfast,spacious rooms. Can't complain about anything. It is the hotel that I would recommend to all for a stay in Trapani
A very clean hotel.We were welcomed with a bottle of prosecco as soon as we entered our room.Very nice gesture.Very central location.
The professional hotel staff with the right service attitude really stand out. Very nice and professional. We only have to mention our room number once in the breakfast room, the following three days the staff knew who we were. The champagne greeting was a nice surprise! To sum up - genuine hotel service! We are coming back!
Good breakfast. Central location
Great beach, very clean hotel. Need a car to get around, but if you have one there is lots ot see and do in the area. Very little english spoken by the hotel staff made some things difficult. Very little information about things to so, we wanted to hire a boat for a day but could not find any information either at the hotel or in the town.
Beautiful scienery and restaurants were superb. Hotel is in a great location. A bit quiet, although the staff are friendly.
staff was wonderful. it was most helpful that the staff spoke a few languages as it was full of international guests a little bit more information - restaurant times, pool services, beach services would have been nice on a card or paper rather than having to ask
Cleanliness of hotel. Location to beach. Lack of restaurants nearby. A car is essential for your stay here
the food disgracefullfor a 4* hotel waiting for barstaff up to 30 mins as they noone behind bar
Staff were very friendly and helpfull. Hotel is nice and new, roof terrace is very pleasant. Self catering facilities in room/apartment are excellent. If you have the windows open it can be a little noisy at night because of traffic nearby.
The Hotel was very clean close to bars and shops, and the staff was first class.very helpful/very friendly. Apart from above. Going down to the local Bar for Breakfast.
Warm welcome hotel is excellent in everyway,well located for shopping eating out a pleasant suprise
Excellent location, very central to restaraunts, bars, shops. The studio was very clean and spacious & the roof top terrace was fanastic. Receptionist was very helpful. Can't fault Residence La Gancia, will definately return
The staff were extremely helpful and were fantastic helping me with my disabled husband.
the quietness the room was too narrow, the bed too hard
Staff friendly.Efficient check in/out.Location superb.Buffet breakfast fine.Quiet and secure environment. No problem with parking in winter but may be a different issue in summer. Best food in Erice was in PentoLaccia. Try Cannoli in main street cake shop. Visit i Bucanieri in Marsala, by far best restaurant in area ....try bucanieri 11 (Pesce Misto) and Angus steak..............fantastic................ Florio winery a few doors away has excellent wines... try Passo delle Mule...........a red wine excellent with fish!. Garabaldi in old town also vg unlike Venus restaurant which was awful even though more expensive. Enjoy Erice............................ WIFI only works beside reception not in rooms....poor advertising....not a large cost to fix , surprising after all previous comments!!!. Time also to modernize bathroom and plumbing ,,,,,,,more modern shower and extractor fan required which was weak and not efficient and very noisy as was toilet flush.
The building was lovely, an old monastery very simply decorated but a very tranquil place to stay.
Staff members were very gfriendly and the location of the hotel is very good.
It is a really impressive monastery building perfectly renovated. The room was very spacious and comfortable. The view from our room was excellent. The atmospere of the place is really special. Everything was perfect.
The evening meal is a feast! It is so good and an amazing value for the money spent! Highly recommended! WIFI internet didn't work in the room, but it worked around the reception desk.
Fabulous location, very friendly staff No evening meal available in mid Sept. and we chose it because people raved about the food
Unique experience. Very quiet and peaceful, original unmolestered historic monetry, good for couples wanting access to the wonderful hill top village of Erice, or a fun place to take the kids (to tell them ghost stories about headless Monks !! All in all memorable, thank you bookings.com and Il Carmine/ No
Great situation in old convent. Spacious rooms, feather duvets, good heating.Breakfast was good.
staff very nice Breakfast minimum and hard/hard bed...and we like firm beds
excellent facilities, staff, maintenance - great value - will stay more than one night the next time in western Sicily. Bit difficult to find.
The character of the building was such that you felt privilaged to be able to wander from room to room taking in the atmosphere of life in an Italian country house in the middle of a vinyard. The wine tasting was designed to make you feel special. The views, staff, food and wine were as near perfect as they could be. There was never even a hint of something being improved upon. The whole experience could be bottled and sold as the 'perfect' relaxing break. However, whilst some staff went that extra mile and were passionate some 'smaller' people probably resented going from late to early shift, and were less that at their best. The food and wine was excellent but probably didn't need to be so expensive. The choice of food was limited if you stayed more than a few days. With a little effort this could be paradise.
Everything was fantastic and surpassed expectations. The hotel had a great atmosphere and the staff were very efficient and friendly. The food was excellent and the setting was perfect, beautiful. The lady at the reception was a little bit snooty - this let down the hotel a bit - especially as the person who greets you at the begining.
very luxuery, near the airport (Trapani, 10 min)
We enjoyed the high standard of the accommodation and the extras provided, such as the free water provided daily We found the restaurant prices high compared with other comparable hotels in Sicily. We found the reception staff quite distant and not very friendly.
Hotel facilities were great and the staff was very friendly A little difficult to find.
The room was very comfortable. The location is perfect for taking the flight from Trapani Birgi airport, around 10 minutes drive. It is however quite far both from Trapani and Marsala, probably impossible to get there without having own car.
most of the staff were very friendly ..very professional which was great yet they opened up and laughed with us when we asked them questions...made us feel pampered but at home at the same time which is a rare quality! The setting of hotel, view etc, pool, courtyard at night where we dined was just exquisite, relaxing, elegant..bliss. Had small baby, was no problem. not ideal for young kids, quiet Food was nice but could be tiny bit better as in more authentic, as in fresh pasta was rare. An English/Irish Paper would have been nice in lobby. Still I would go back tomorrow! Remote, on a hill. Ideal for relaxation..loved it
The Western part of Sicily is beautiful. So the location of the hotel is anyway right. But located on a hill, this well reconstructed old winefarm and winery is à perfect place to stay for a week or more. The hospitality makes that you on every end of the day feel like driving home. And you can visit a lot of beautiful places on a distance between 40 and 100 km!
Relaxing environment, cleanliness of hotel. Staff were generally very friendly. Good breakfast. Not a great selection in the restaurant, esp if you don't eat fish. Pool was not filled.
Excellent stay. Friendly and attentive staff. Nice atmosphere. Very clean.
The hotel owners were fabulous. They did everything to make me feel at home. Their information was more reliable than that of the tourist office.The hotel was extremely comfortable and a few steps from the main square. I understand why it is rated the top hotel in Erice by Trip Advisor. no, I loved everything.
I appreciated the warm reception, and the personal touch and attention that the owners offered their guests. It was like going home from home. They spared no effort to ensure we were comfortable, without being invasive, and that we made the best use of our time in Erice. Breakfast could have been more varied, but we were there during off-season, which may explain that.
The location was ideal to visit Erice. The rooms were spacious and decorated to a very high spec.
Absolutely beautiful Hotel in a great Town. The owner and her family especially her father were very welcoming and gracious. Wished we had stayed longer. Just a great place to stay. Nothing
It is a very nice family-run small hotel right in the heart of the beautiful town of Erice. Rooms are spacious and stylishly/traditionally designed. Common areas are inviting and cosy. Staff is helpful and friendly.
The family that owns this hotel were very gracious and friendly. The breakfast was superb, especially the pastries which were all made on-site. Erice is a delightful place to explore and has a fascinating history and excellent restaurants. We plan to come again and stay longer. We parked at the base of the town and walked up. I believe there may be public parking at the north end of town near an old Carmelite convent. This might be the better place to park.
The family including grandparents and little children were very charming and helpful. Lovely breakfast. Hotel was warm as the weather was very cold for May. Good restaurants nearby.
The cleaness of the rooms, the attention in the front desk, and the fact that it had a wiFi system Not be able to connect my wireless phone ... low signal
Excellent hotel in a charming town with cobblestone streets. Quiet location. Nice, immaculate rooms. Free Wi-Fi. Very friendly and accommodating staff. Highly recommended. Although the shower is relatively small, it appears to be the usual size for hotels in this area.
Very god value for money, very courteus staff.Hotel conveniently located
The central location
in the city centre room was a disgrace carpet dirty window shattered broken would not close
friendly staff, near airport, right across road from train station, 10 minute walk to port - would stay here again
The central location and good value The hotel is not a character hotel but a modern functional hotel which was our choice
Convenience of location, lovely breakfast and friendly staff. No
Breakfast was great, but keep the tea coming
The beds were very comfortable and staff were very helpful and courteous Neither the Bar nor restaurant were open on the day of our visit.
Proximity to train station. Close to buses to Erice funivia. 15 minute walk to port and to Trapani historic center. Lack of internet (other than in rooms, where laptop is needed)
Nice big room with big bathroom Wi Fi for extra charge only. 18 Eur for one day or smth.Internet must be free.
Clean basic room, elevator made luggage transport easy, bed an pillows quite comfortable.
Restaurant was attractive. Manager (owner?) was officious and particularly formal and unpleasant when we said we were canceling second night. Room was small and dark. Lighting was terrible and we had to move a lamp from the dresser to the night table to be able to read at all.
it was in a great location, was quite adequate, and had a decent restaurant.
Excellent value. Location was at one end of a fashionable shopping street and very close to the Metro so very convenient. Room was large and clean. Staff helpful and spoke good English which was useful. Nothing
Great location for Erice Breakfast was poor
The location in the town was convenient to local transport and the sights. The decor of my room was tired and dated. It looked like a college dormitory. The entire hotel is in general need of an interior facelift and some new bedroom furniture with some style.
The situation was right in the centre of a town with atmosphere. The staff had excellent English. The views were beautiful. Diffiucult to access by car.
very confortable room, the hotel is very close to the harbour.
The staff were very nice, friendly & helpfull which makes so much difference, we were even a bit late for breakfast on our last day and we were still able to have something. The room was very clean & the bed was wonderfull, would definatly reccomend it!
Rooms are new, clean and large. Parking available inside the hotel.
no, maybe a littel more english speek.
Not so far from the center. Walking distance. Easy to park your car. Good breakfast. Staff a little cold. Noisy from the streets around.
The hotel is just 3 months old so very new and modern. The rooms are very spacious. There is no easy access to beach from this hotel and there is no swimming pool.
We chose Tiziano because of its location near Boat Service Trapani where we were overseeing the relaunch of our yacht. It is a fair walk from the town centre but car parking is easy and free. With a car its only a few minutes to the centre.
Room ok, not worth 4 stars, too expensive. Location in an industrial area, at night deserted place. Taxi
Friendly and closeness to the town
Very nice buffet breakfast in its contemporary cafe. Not the nicest of neighbourhoods but a lovely hotel
Good bed, comfortable clean room. Slightly disappointed by the quality of the dinner served in the restaurant. We wanted to stay here on our last night of our trip just like we did on the first night; we were assured that booking up front would not be necessary to get a room, but unfortunately when we called them to make the reservation it was made clear (in a less friendly way) that there was no room available, which was a disappointment.
It was a nice modern hotel with comfortable beds and nice clean bathroom.Staff were friendly and helpful. We were disappointed with the food served in the restaurant.I gave a list of foods I am highly allergic to written in Italian nuts being one of these and my meal came out with pistacchio nuts sprinkled on it so I could not eat it.Food was expensive and highly average.
I realy enjoyed! Excellent hotel and value for money, friendly staff, nice breakfast If You arrive by car, it is better to call hotel before to clarify address and driving directions. Address mentioned in web page does not match with real address as street has given new name. Staff will provide You perfect information.
whatever we asked for was given and staff was gentle. in fact we booked another night to stay.
The staff were so helpful and friendly
Very kind reception by serviceminded people with a high ambition to take care of us. Dinner in the hotels own restaurant was very well prepared and followed by a very good local wine. The winelist included a good selection of Italian mainland wines.
Air conditioning quiet Lack of personal space late book in ata
The food is fantastic and the rooms are well furnished and clean. Staff is excellent. Would surely recommend.
On the edge of Trapani, this hotel is perfectly placed to arrive at in the evening after a day's sightseeing or business, and for a quick dash to the airport in the early morning. It has been cleverly converted from a 19th century stables into a modern, single storey, airy and friendly B & B with a good restaurant attached. Free wi-fi in the room is very welcome. Excellent value overall. Tea and coffee at breakfast were in flasks, and were lukewarm.
Everything was perfect. Nothing.
The swimming pool was nice but be warned if you take children there is no shallow end and it is over 6ft deep - the views from the pool are wonderful, looking over Trapani and the Med. Room was nice but basic with a fan in which left on all night as it was so hot Warning - breakfast only served until 9am ! but there are no times displayed anywhere and you are not told when you check in. There are no menus and no times for lunch and dinner therefore we did not eat in the hotel. There is also a very steep hill to get into Erice and it takes about 10-15 minutes to walk. Not recommended for disabled.
The location and the views are beautiful
This is a great hotel and nice staff. The A/C could have worked better in the hotel though.
A Beautiful peaceful setting. Swimming pool was roped off during our stay and food was very expensive in the hotel.
Occasional fantastic view through the parting clouds. Unfriendly and unhelpful staff.
great view, quite cheap, rooms ok for 2 star level (clean + not too small) the night was quite loud because one could hear other guests through walls and door.
great location great views single bed a little dorm like
This was in our opinion the best hotel in Erice. The view was oustanding best hotel we stayed in while travelling around Sicily.
The great location and amazing view from the room.
value of money no air condition
Wonderful view from the great balcony!!! nice location, loved Erice as a place, free wi-fi in common areas, nice receptionist, good brekfast with great cappucino (that's always good in Italy though:)), clean room and bathroom Water came out of the shower, so the floor-towel became wet. Cold in the bathroom (end of Sep). Very modest (but clean!) rooms - just a bit of decoration would do good, no TV - would have been nice to have but no problem with that, we didn't go there for watching TV...
I loved the views from my room. I stayed in a single room with a shared balcony with a georgous view of the surroundings - Very impressive views!! Also Liked the location of the hotel close to the castle! The hotel is very noisy.The room doors are not sound proof. I could hear the phone in reception ringing and every person who comes up the marble tiled/marble stairs/hallways(I was on the second floor and I was at the end of the hall on the 2nd floor.) I met other people in other rooms who also commented the amount of noise in the hotel so not just my room.
Erice location high above trapani was excellent a nice town to walk about and lots to see no a/c so very hot for sleeping in room even being quite high up 1800ft. only got hot water for showers once in three days(weather so hot cool showers were no holiday spoiler)
a nice hotel at a very nice location. The facilities were simple and plain, as to be expected in a three star hotel. The hotel has an overwhelming view from the outside rooms 2000' down to Trapani, you can't have it any better