Pros (+) there was no breakfast or even coffee!
4 stars
Woodcliff Hotel and Spa
Photos of Woodcliff Hotel and Spa
Overview
This contemporary, laid back hotel in Rochester, New York is modern in design with incredible scenic views. It’s located on the south shores of Lake Ontario. The hotel is perfect for upscale dining, weddings, golf-lovers and those guests who are looking for a relaxing weekend away.
Built in 1987 and newly remodeled the Woodcliff Hotel and Spa has 236 beautiful guest rooms. Each guest room features 250-thread count linens, a Keurig coffee maker, flat-screen TVs, a mini fridge and a wet bar. All of the amenities in each guest room are top-rate, luxury designs. Bottled water and bathrobes are also available in many rooms. Most rooms also have an ergonomic desk and work space for those guests who come for work.
The hotel offers other amenities including a nice fitness center, spa, outdoor pool, indoor pool, a sunbathing patio, whirlpool, golf on-site, and banquet facilities. There is also airport shuttle services, valet and easy check-in services. Guest can dine at the Horizon Restaurant and Lounge, stop into the 24-hour sweet shop or grab a coffee at the on-site Starbucks.
This beautiful hotel is located near Fingers Lake Wine Country. Hiking is also close by at the Crescent Trail. There is also a wide array of shopping and dining nearby. In fact, the Eastview Mall is only a mile down the road. Whether guests are looking to swing a golf club or enjoy wine country this hotel in Rochester, New York obliges.
Latest deals for Woodcliff Hotel and Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Woodcliff Hotel and Spa
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Things to do
- Gift shop
- Hiking
- Golf
- Evening entertainment
- Beauty salon
- Ice skating
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Smartphone dock
Bathroom
- Raised toilet
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
General
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Woodcliff Hotel and Spa
8.0
Very good
500 verified ratings
Wonderful
281
Very good
64
Good
52
Okay
31
Fair
27
Mediocre
18
Poor
27
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, but many expressed disappointment with the cleanliness of the rooms and the comfort of the beds. The lack of breakfast and some amenities were also noted as drawbacks, alongside noise from other guests.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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7.7 out of 10
317 reviews
8.4 out of 10
98 reviews
8.8 out of 10
10 reviews
7.7 out of 10
5 reviews
All reviews
Pros (+) Walked in the front door and the smell of chlorine was excessive. It caused a medical situation for a member of my party and we couldn't even check in. The staff seemed out off and didn't even offer any concern when I said we had a medical situation in their parking lot.
Pros (+) View from window. Valet parking. Great bed. Clean.
Cons (-) Food prices too high,. Only had one meal there and wasn't impressed. But there are many eateries close by. I wouldn't want to stay there without a car.
Pros (+) Beautiful area and in the summer it must be beautiful with the trees in bloom and the pools open
Cons (-) Bed mattress seemed aged and was very creaky and soft. Pillows were also so soft, would have preferred firmer.
Pros (+) Great restaurant; very quiet
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities in the guest rooms?
The guest rooms feature 250-thread count linens, a Keurig coffee maker, flat-screen TVs, a mini fridge, and a wet bar. Many rooms also have an ergonomic desk and work space.
What are the nearby attractions?
Nearby attractions include Casa Larga Vineyards, Powder Mill Park, Lollypop Farm, Wilbur House, and Colonial Belle Cruise Dock.
What are the dining options at the hotel?
Guests can dine at the Horizon Restaurant and Lounge, stop into the 24-hour sweet shop, or grab a coffee at the on-site Starbucks. The hotel also offers room service and a bar/lounge.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is very clean and accommodating. However, some reviews have highlighted specific cleanliness concerns, such as bugs in the room and poorly cleaned areas.
What are the best times to visit the hotel?
The high season is in April, offering a great time to enjoy the hotel's outdoor pool, golf course, and nearby hiking. However, it's important to note that some guests have experienced disruptive events during their stay, so it's advisable to check for any ongoing events before planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the golf course or outdoor pool comes highly recommended.
Consider Low Season Visits
If you prefer a quieter experience, consider visiting during the low season in March to avoid the crowds and enjoy a more relaxed atmosphere.
Explore Nearby Attractions
Take advantage of the hotel's proximity to Casa Larga Vineyards, Powder Mill Park, and other nearby attractions for a diverse range of activities during your stay.
Check Room Cleanliness
Some guests reported issues with room cleanliness, so it's advisable to check the room upon arrival and promptly report any concerns to the staff.
Request Housekeeping in Advance
If you require housekeeping services, it may be beneficial to schedule them in advance to ensure they align with your plans and expectations.
Opt for a Quiet Room
Guests recommended requesting a room away from potential sources of noise, such as outdoor reception areas, to ensure a peaceful stay.
Try the On-Site Dining
While some guests had mixed experiences with the on-site restaurant, others praised the food quality. Consider trying the restaurant for its upscale dining and fantastic views.
Utilize the Spa and Wellness Facilities
Take advantage of the hotel's spa, hot tub, indoor and outdoor pools, and fitness center for a relaxing and rejuvenating experience during your stay.
Be Mindful of High Season Crowds
If you prefer a lively atmosphere and don't mind larger crowds, consider visiting during the high season in April when the area may be more bustling with activity.
Inquire About Room Upgrades
Some guests mentioned that certain rooms may feel dated, so it could be beneficial to inquire about potential room upgrades or newly remodeled accommodations for a more modern experience.
Location
199 Woodcliff Drive, Fairport, NY 14450
What's nearby
- Casa Larga Vineyards1.3 mi
- Powder Mill Park1.3 mi
- Lollypop Farm3.1 mi
- Wilbur House3.5 mi
- Colonial Belle Cruise Dock3.9 mi
- Stephen Phelps House6.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Woodcliff Hotel and Spa
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $158 |
Average price (weekend night) | $278 |
When to book a room at Woodcliff Hotel and Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in FairportGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 12.1 mi |
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