Good to know
Value for money
Distance to city center
|Islip Long Island|
Distance to airport
|"Staff was great, pool was wonderful"||(in 37 reviews)|
|"Lovely helpful staff nice breakfast"||(in 50 reviews)|
|"Beautiful place, very clean, awesome decor"||(in 5 reviews)|
|"They extended my check out"||(in 5 reviews)|
|"Hotel needs a restaurant/bar."||(in 4 reviews)|
|"The noise was loud all night."||(in 8 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 111 reviews|
|staff was friendly||in 88 reviews|
|comfortable bed||in 55 reviews|
|new room||in 40 reviews|
|great location||in 39 reviews|
|bed bugs||in 32 reviews|
|pool was closed||in 32 reviews|
|free coffee||in 24 reviews|
|night stay||in 18 reviews|
|clean and spacious||in 16 reviews|
|check in early||in 13 reviews|
|nice place||in 8 reviews|
|restaurant or bar||in 7 reviews|
|disposable plates||in 6 reviews|
|lemon water||in 3 reviews|
|sheets never change||in 3 reviews|
Very nice place to stay
The beds are comfortable, there's a hot breakfast in the morning- it was everything I needed.
I booked this hotel to spend the long weekend with my family, I had a very good experience years ago in another Hampton in Staten Island, that's why I decided to book an Hampton hotel again, but this time was a really unfortunate experience. First I choose this hotel because it has a pool, so my kids might have fun when I was working in Long Island. The heated system in the pool was broken so the water was freezing cold. I brought this concern to the manager, he apologized saying that the heat has been broken for a while and he gave me one of the three nights for free, I didn't think this was the right way to fix this, because my kids wanted to have fun, they don't care about having a night for free. Then the housekeeping is not the perfect one in this hotel, they did it around 7 pm, and we had to stay out of the room with the kids waiting for a rude housekeeper to finish the cleaning of the room, and of course the cleaning was in rush and the room was not cleaned to the standards than a hotel like Hampton Inn should be. Another thing was that the odor vent in the bathroom was broken as well. So to end this nightmare, on Monday when we were supposed to check out, I went to work and I called the hotel around 10 am asking if they would be able to let my family check out late, because I was not able to get them on time, the desk agent, her name was Janet was very rude on the phone with me and she said that she couldn't let me do that, because they needed to have the room ready early, I remembered her that the housekeeping was done by 7 pm everyday during my stay and I was asking just to 3 pm, I was begging her on the phone, she started becoming angry and she said to me "so you want me to lose my job just because you want to stay until 3 pm? you got it" and then she hanged up on me. I called right back and nobody answered the phone for 10 minutes. Finally this girl Janet answered the phone, I asked her to transfer me to her manager, she said that it was not manager on duty, I asked for 1-800 number to start a complain and she put me in hold and then she transferred me with another lady who let me did the check out by 3 pm and apologized, but she said to me that she doesn't believe that Janet was rude with me or hanged up the phone on me, this made me more upset because this person was calling me a liar, finally I went and picked up my family by 12:00 pm after all this frustration. This is the worst experience in hotels for me and my family.
Great Staff, Nice Rooms, close to airport
The bathtub was not big enough.
Friendly staff. Clean rooms.
Bathroom fan didn't work. Bed was too hard
The Hampton Inn Long Island/Brookhaven hotel in New York is conveniently located in the center of Long Island's most popular attractions and major business districts. Local companies include Symbol Technologies, Computer Associates, Brookhaven National Lab, and Adesa Long Island. We offer complimentary shuttle to Islip's MacArthur Airport and the Long Island Railroad Ronkonkoma. The Hampton Inn Long Island/Brookhaven is just north from Fire Island Beaches and a short drive east to The Hamptons, Long Island's Wine Country, Tanger Factory Outlet and Splish Splash Water Park for your leisurely enjoyment. All Hampton Inn Long Island/Brookhaven hotel guests enjoy complimentary high-speed wireless internet, indoor heated pool, well-equipped fitness center and complimentary On the House breakfast. If your trip to New York requires a meeting room, The Hampton Inn Brookhaven hotel features meeting facilities that comfortably accommodate groups up to 120. We love having you here at the Hampton Inn Long Island/Brookhaven hotel in New York.
based on 286 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Hampton Inn Long Island-Brookhaven
Most Popular Landmarks
- Bald Hill Schoolhouse 1.3 mi
- Brookhaven Amphitheater 1.3 mi