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The staff was very kind and helpful. I left something behind and they searched for it and found it. The view of Fie and the valley is gorgeous! Some of the furniture could be updated.
The view and the location It was very hot inside
Wooden furniture and location of the hotel Swiming pool was not clean enough
food, location, wellness
The size pf the room and it wasvery quiet. The breakfast had a greatchoice and was served until 11am.
the hotel is located in a very beautiful place, with the freshest air. Close ride to Bolzano, strada del vino. Staff is very welcoming and willing to help. We haven't used spa facilities so can't tell anything. The breakfast was good, even with fresh orange juice. Rooms are spacious and with good quality toiletries.
Immaculate room, public rooms, pool and spa. Healthy food served as the menu du jour in the dining room, part of the demi-pension arrangement, but which we were also offered for 25 euros. Free and convenient parking. Bathroom necessities were rarely replenished. There was never any soap in the shower.
Located in the middle of the city; the design of the rooms;
There was not a mini bar or a small frig
Our room overlooked the main town square
The hotel is centrally located and convenient. The staff speak excellent English and provide 24 hour service which made it easy to check out and go to the airport at 5:00AM. They serve an excellent breakfast. The single room was spare and the bed was not comfortable.
The breakfast was excellent. Fresh fruit, well-stocked foods, and plenty to offer. The location could not have been better- well positioned in the middle of town made it a great location to do some good city walking. The beds were a little small. If you don't like noise at night, you will be disappointed- there is a lot of pedestrian traffic and it can be noisy. But, I actually like that, so it did not affect me in a negative way.
The clenliness of the hotel, the staff were excellent. While it was stated that the room facilities included tea/coffee maker, there was no such facility in our room.
breakfast was perfect. The building and its architecture. Location in city center the wooden floors in the rooms make too much noise by walking
Very modern and clean inside
Lovely clean hotel in excellent picturesque location within walkinvg distance to the train station. Good helpful staff. Enjoyed the breakfast. Lots of restaurants within walking distances to the hotel.
nice place extremely central, not expensive with your price, delicious breakfast buffet,
The exquisite size of the room----BIG. The breakfast was tremendous. The playground was perfect for our seven year old. We loved the grounds.
quiet comfortable room; high-level breakfast; location
The hotel was lovely and the location very convenient to the old part of town. We also liked access to the Internet 24ì7 through their kiosk. Their laundry service was also very good. The info about the hotel made the private park seem more important than it was... though it is a nice back yard, it's not as large as it was described.
Excellent bar with great wines by the glass.
We found the hotel very comfortable the staff extremely efficient and friendly. The facilities were excellent and the location was also a bonus being so close to the toen.
Close proximity to centre of old town and facilities at Hotel. Also the easy access to car parking across road. Nothing, except the restaurant was a little disappointing.
My single room was spacious and well-fitted out with a sitting area and a desk. There was a large closet, a free in-room safe and a very nice bathroom with lovely amenities. The public rooms in the hotel were lovely in a classic hotel kind of way and the garden area was beautiful. The included breakfast was served in the hotel restaurant, a beautiful room, and was an amazing spread. As for location, it was a very short walk from the railway station, the old town and one of the town's three cable cars.
Best hotel-stay in Italy, though others we stayed in were more highly rated & expensive. Clean, efficient, friendly & superb restaurant.
Friendly staff, good location, friendly atmosphere,
What I liked more was the beautiful garden, the food, the location of this hotel, the shops nearby and, of course, the amaizing mountins seen on the top, the trip with the telecabin, the clean streets and the fact that the hotel has a safe parking place. Do not forget the history of the hotel which is an impressive one! Congratulations!
very spacious family suites. very good location, good parking possibilities. the fitness and spa area were excellent and were xcellent value. the breakfast could be a little more varied and have fresher produce.overall though it was fine.
pool and gym good. Confort of room good. Hotel is not really four star - it is like a hi level Ibis or Travelodge. Few staff and staff polite but not friendly. Breakfast quite good but certainly not 4 star - cannot even get a fried egg or bacon on for example. Walk-in rate of 100 euros is the same as the pre booked internet rate which has got to be a bad deal. At 60 euros this hotel would be ok. At 100 its expensive for what it is.
sauna, pool facilities free of charge closing of sauna 1 hour before closing time
Good location. I stayed in this hotel in the summer on my way to Italy and I liked it. My second stay was a big disappointment and I will not come back. The room (101) was worn out, walls scratched, the bathroom apparently after some quick and not very successful reconstruction. Overall feel from the room was not more than 3 stars. If we did not arrive late in the evening and tired after a long drive, I would go and check for some other hotel in the city.
the modern design of the hotel the hotel is situated far from the center, more than i knew
Hotel was 4 star indeed, I booked it only because of the special offer found in booking.com (otherwise it would not fit my budget). We liked the swimming pool/ spa facilities, the room was great, breakfast very good, with wide variety, very worm and welcoming stuff (at least from the moment you become a guest of the hotel). The bathroom was perfect. 1. The internet kiosks near the desk were horrible(, I'm sure I've lost some hair because of it and I'm not That old...) - very very slow, tended to crash and restart on their own (took me 30 minutes to book the hotel from booking.com). 2. parking price was very high (20 euro for 1 night) and there is not much free parking around.
The food in the restaurant was very good. The restaurant and parking were very expensive.
The room was very attractive and comfortable. We did not have any complaints.
The room was not clean, it was cold, the bathroom drain was blocked, and there were not enough shampoo and soup in the bathroom. Only one shampoo and one soap for two people. We arrived at 10.30PM and if it was not that late we would have left and find another place. When we told the staff about the room temperature they replied because you came late. In the other words, if you want a warm room be early. I don’t recommend this hotel to anyone.
the design, the complementary spa entrance (swimming pool and hot tub), the bar the location
Big room, great view.
Nicely located within walking distance to the city center. Very clean and comfortable facilities and courteous staff.
Older exterior but interior of building comfortable throughout. Scandanavian style bedroom fittings and quality bathroom. Excellent buffet breakfast. Desk staff variable - one very pleasant but others off-hand. There is excellent underground parking (not free) across the road but very difficult to find at first attempt due to one-way street etc. Good idea to park nearby and recce.
Room decor.reception staff.breakfast
No airconditioning! Breakfast was so so, bread was a bit old, but the coffee was good. Not a very large buffet. Too expensive for what you get.
good directions from station, good breakfast
Excellent. Huge rooms. Modern. King size comfortable beds. Good selection of international TV channels. Small pool. Lovely dining area. Limited parking. Limited internet access on slow PCs. Would have been useful if more information about the local area was available in the hotel.
This was the best we ever had before.
Already stayed one night in statndard room - superior room with view was great
The garden and pool were a wonderful asset, breakfast as well. The room was quiet and ) air-conditioned. The staff was generally pleasant. Free internet access! It could use some brightening up and seems to be rather a good three-star hotel than a four star house.
Excellent price, gave us an upgrade of room for the same booking. You will need a car, as the hotel is not in the center (free parking, though). The bed / pillow were a little too hard.
The veranda was relaxing, the caffe was good, and the breakfast had a reasonably good choice of items. The air conditioner did not work, and being in the attic space, it was hot in the room. Leaving the window open was not an option because of the mosquitoes. A window screen would have been welcome.
The room was luxurious and with nice quiet surroundings. There was ample parking. Good value for money. Considering that the hotel was away from the city centre, it would have been good if they had a restaurant to cater for dinner. More english speaking staff would be a great help.
Outdoor pool and ease of parking. Location near major roadways was helpful. Air conditioning. Very family friendly. Great breakfast. No restaurant on the property. The Internet was sporadic and not easy to access. If you stay during a change of month, you are required to pay for additional time even though you may have time remaining on your credit.
clean decor of rooms a bit too "kitch" ...owner patronizing and humorless ... wi-fi signal very weak to non existant if not near center lobby...felt treated as a commodity rather than a "guest"!
My daughter liked the pool and jacuzzi, and the large elderly German shepherd (dog!).
Hotel staff, swimming pool, parking facilities, breakfast
Good location close to the exit from highway, if you want to stay 1 nigth during your travel, as we did. Huge, nice, clean room. good breakfast. Friendly staff. no restaurant for dinner in hotel
The comfort of the rooms only! No restorant and nothing to eat or drink after an before some hours
Suite size was excellent with large jacuzzi tub and multi-jet shower. No restaurant, however plenty of restaurants within a few minutes.
Staff very helpful in giving both city and tourism information. Hotel restaurant is outstanding. Free parking available at hotel.
Staff was friendly and very helpful. Room was spacious and spotless. Food was delicious. Your hotel made our stay in Bolzano a great experience! No
Very hard to find any bad remarks for this nice hotel, really! Free of charge Wi-Fi would be welcome
Walking distance to museums, shopping and restaurants. Excellent breakfast buffet.FREE Parking!
Very clean, excellent size of rooms and bathroom. Good central location with easy reach of good restaurants
Nice location, nice spacious room with view
the fact that I could have a meeting with 2 other persons at a table in the restaurant at the end of the day.
Very pleasant helpful staff. Though outside of town center, hotel is easily accessible by Bus 10A/B or by 20 minute walk. Breakfast was very good. Lack of AC during heat of summer made for a difficult night's sleep. A fridge in the room would have been nice for cold water storage for touring the city and surroundings.
Wery good service in the reception.
I liked the excellent meals and the helpful staff. The location also was charming although rather far from city centre. It would be nice if a shampoo was also included in the bathroom set.
The experience is always consistent: wonderful.
Everything was perfect
A special mention for good and central position, the professionalism and courtesy of staff and for perfect cleanliness. Beware, parking is public parking but decent and pleasant surprise with the maximum permissible height of 2.1 meters. Wi Fi without cost is a minimum of effort that could make this hotel for his guests. Too bad, especially because the cost would be minimal with the maximum of benefits...
Located in the central, and easy to access to anywhere. Clean room and nice breakfast. The busy area, but it is possible to feel any festival hold on the piazza in front.
Not too much 2 days of holidays all closed Hotel beautifull
Fantastic breakfast options. Outstanding staff. Great location. Great price. Modern, comfortable and large rooms. A great place. This was my second visit and I plan on returning.
The location of the hotel was great, just off the main square. The breakfast was one of the best we had during our entire vacation. Would definitely come back.
Staff attentive and friendly. Truly exceptional. Location on main square could not be beat for convenience for public transport, services, sights.
This hotel was outstanding. It was in the city centre just off the main piazza, had underground garage parking at a resonable price. Hotel was chic with original artwork, modern design and room was fully equipped and comfortable. We highly recommend this hotel. No.
Very friendly and helpful staff. Excellent location. Wide selection of top quality breakfast items.
the central position,making easy access to the museums,restaurants,shops and car parking.
Convenient localion of the hotel and its polite, friendly and helpful receptionists, particularly the young blond girl.. Finding a parking space in Bolzano is near impossible and Regina's parking card doesn't help.
Location - directly across the stree from the train station.
Clean, good location for the Bolzano city centre. Good breakfast. Very small parking lot in the backyard, if full, you have to go to a very expensive commercial parking lot. The hotel only refunds the nights there, but you must ask for refunds before leaving the parking lot! Also, the walls within the hotel are very thin, so if your neighbor next door has a phone conversation at 3am, you get to hear every single word of it!
Very helpful staff; clean, convenient to railway station and heart of town. Excellent breakfast!
We chose this hotel because it was supposed to be very close to the train station, and on this aspect we were not disappointed. The hotel is indeed right across from the station. The WIFI connection was free and good. The breakfast buffet offered an unusually (in Italy at least) wide range of options. The guy at the check-in wasn't particularly friendly or polite. He asked us some very awkward and personal questions that I have never before encountered in any hotel. The hotel lacks a bit in atmosphere, it is has a chain-like feel to it.
The location of the hotel, close to the train station (across the street) and within walking distance of the main pedestrian area, and the cable car. The rooms were quite plalin and small.
Very convenient for an overnight stay as opposite railway station but relatively quiet. Only a short walk into town as well.
Fairly central with a little bit of a walk to main centre. Small rooms, no fridge, no tea/coffee options in the rooms, no meal service in the hotel apart from b/fast which needs to be improved.
It was across the street from the train and bus stations making access to all attractions very easy. nothing--would definitely stay there again.
I was woken up by the birds singing in the tree beside my balcony. Perfect location but I think we were lucky with the room we got. I asked for an iron for my shirt but they did'nt have one. Not a business hotel but for me it wasn't a show stopper.
nothing positive we can comment on this was the most unfriendly hotel we have stayed in.The enterance to the hotel was hard to find,once we stepped in ,we were shocked how outdated this place and all this for high price!!!
location and breckfast. 108€ for the room i think it is a really high price for what you get! I forgot the tooth-paste and toothbrush..and they didn't have any kit to give me. i didn't have the chance to test anything else.
great food, service, location it was a smooking room
Wonderful location in the heart of the old town, but with a lovely secluded garden to sit and relax. Very hot when we were there, but garden cool, and you could eat outdoors. Wi-Fi did not work too well with my Ipad. Traditional key very heavy.
The location, it is a walking distance from the old city The food was well below average, old fish, cold soup, old bread. It is a pitty that such an old and known hotel got so badly mismanaged
The embiance, location, services, housekeeping. No.
Very good location right in the center of town. The garden is lovely and good for eating. Staff is efficient. The Wifi did not work well.
Great location as in centre of old town but set in lovely gardens so felt very peaceful. Breakfast in gardens was very special.
Situation, breakfast and restaurant. A bit old fashioned.
Shower enclosure leaked. Light switches confusing, some switches seems to have no function.
nice view from the hotel. Closeness to the maountain for trekking. serves day-old bread in the morning. Impression was that nobody visits this hotel. We were alone alone. During evening dinner more people came; but - really empty. No-one present in their spa-facilities..
The terrace whirlpool/Jacuzzi was wonderful after hiking the beautiful trails. Views of the Dolomites and Bolzano are excellent from the room's balcony, restaurant, and terraces. Very comfortable.
The view was beautiful, and the food was delicious. Our room had an amazing view of Bolzano and the mountains, and it was really romantic. It was also nice and quiet at night, without the noise of the city. The beds were hard and the pillows were flimsy - it barely felt like you had a pillow. I'd love a slightly softer bed and firmer or extra pillows.
The superb views - mountains and vineyards and Bolzano below, from our comfortable room; the opportunity to explore Bolzano yet retreat to a serene environment after our explorations and sight seeing; and the quality of the restaurant.
The hotel staff were very friendly and helpful. The rooms were very clean and the views were amazing!
the wonderful view from the terrasse during breakfast in the morning or during dinner at night. The food in the restaurant was great. The pool nice and clean. The room spacious and clean. for two evenings we did not have really warm water to take a shower. But there was something broken and they tried to fix it ASAP. things happen.
everything, the nature, the views, the welcoming staff - we will definetely go back!
This was a perfect weekend. Also the restaurant was excellent!!
The view above Bolzano. The road to and from the hotel is very narrow. If you meet a car someone is going to have to do a lot of backing up. The pool was cold. They gave us a key to a room that was occupied!!