Sonnberg Ferienanlage

The hotel offers a wide range of amenities, including a spa, sauna, ski school, bicycle rental, game room, golf, and evening entertainment. Additionally, there are facilities for children such as an indoor play area, outdoor play equipment, and a playground.

Yes, the hotel provides free parking for guests, ensuring convenience and ease of access during their stay.

Guests have consistently praised the hotel for being very clean, with comfortable beds and a nice view. However, some guests have mentioned issues with the cleanliness of certain items in the rooms, which the hotel should address for an improved experience.

The high season at the hotel is in March, offering a great time to experience the beautiful surroundings and the variety of activities available for families. However, it's important to note that the low season is also in March, so guests may want to consider their preferences for crowd levels and availability of certain amenities.

The hotel offers a variety of services, including contactless check-in/check-out, face masks for guests, physical distancing rules, and professional cleaning. Additionally, guests can opt for food delivery to their accommodation and make use of the wake-up service and tour desk.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the apartments lacked basic necessities such as sugar, salt, and cleaning products. It's advisable to bring these items along.

The hotel provides a Flachau card with discounts for nearby activities. Inquire about this at the reception to take advantage of the offers.

Guests staying on the upper floors should note that there is no elevator, and some rooms may not have adequate lighting, especially in the living and dining areas. Additionally, some apartments may not match the description provided during booking, so it's advisable to confirm the room features upon arrival.

If you plan to cook, remember to bring along essentials like shampoo, cooking oil, tea, and coffee, as these may not be readily available in the apartments. Additionally, note that the coffee machine in the lobby operates during limited hours.

Some guests experienced issues with the room heaters. It's recommended to communicate any heating concerns promptly to the staff for resolution.

The hotel offers a range of outdoor activities and facilities for families, including a large outdoor trampoline, playground, and spacious lawns. Make the most of these amenities during your stay.

If reliable Wi-Fi is essential for your stay, it's advisable to check with the staff regarding the status of the Wi-Fi connection to ensure it meets your needs.

While the hotel is close to ski slopes and offers a ski bus service, guests should note that some attractions and supermarkets are a few minutes' drive away. Planning for transportation in advance can enhance the overall experience.

If you encounter any challenges during your stay, such as cleanliness concerns or room amenities not meeting expectations, don't hesitate to communicate with the staff. They are generally described as friendly and willing to assist.