Front desk was super friendly. Bed was made well.
3 stars
Hilton Garden Inn Florence
2671 Hospitality Boulevard, Florence, SC 29501, United States
Florence, SC
See location+1 843 432 3001Photos of Hilton Garden Inn Florence
Overview
The Hilton Garden Inn Florence Novoli is a 4-star property in Florence, Italy. There are amenities that guests enjoy such as the fitness facility and the garden area. The dining options include an on-site restaurant which offers a full breakfast each morning. Plus, there is a coffee shop, bar area, and limited room service menu. Travelers will find the hotel conveniently located for playing golf, and the front desk staff members can help book tours or obtain tickets. The staff is multilingual, and guests can get assistance in English, French, German, Italian, and Spanish.
This midsized property has 121 guestrooms arranged over four floors. The rooms are all soundproofed to ensure a proper night's sleep, and the private bathrooms have bidets. There is free WiFi access available in the guestrooms, and travelers will also find refrigerators, in-room safes, and LCD televisions. There are coffee makers provided, as well.
Guests will find themselves within walking distance of the Santa Maria Novella Basilica and Museum as well as the Gallery of the Academy of Florence. The Cathedral of Saint Mary of the Flower is about 30 minutes away on foot as is the Piazza del Duomo. Other walkable attractions include the Piazza Della Signoria, Ponte Vecchio, and the Palazzo Vecchio. Travelers also enjoy visiting the Uffizi Gallery, the Pitti Palace, and the Piazzale Michelangelo. The nearest airport is about a five-minute drive from the hotel, and there is one metro station within walking distance of the Hilton Garden Inn Florence Novoli.
Latest deals for Hilton Garden Inn Florence
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Florence
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Microwave
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
General
- Telephone
- Seating area
- Privacy curtain
- Storage available
Basics
- Internet
- Air-conditioned
- Free toiletries
- Heating
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Shower
Workspace
- Laptop safe
- Desk
Things to do
- Basketball court
- Pool table
Parking and transportation
- EV charging station
Outdoor
- Garden
Bedroom
- Feather pillow
Health and safety
- Safe
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn Florence
8.2
Very good
62 verified ratings
Wonderful
34
Very good
7
Good
6
Okay
2
Fair
6
Mediocre
2
Poor
5
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, noting the inviting atmosphere and friendly staff. However, several reviews mentioned issues with service, including unresponsive staff and difficulties with amenities like air conditioning and towels. Overall, the hotel offers a pleasant stay but could enhance its service quality.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
27 reviews
8.5 out of 10
12 reviews
8 out of 10
1 review
9.5 out of 10
3 reviews
All reviews
Pros (+) Staff and the room
Cons (-) Bathroom tub was a little dirty
Pros (+) We can always depend on getting a clean, comfortable room at the Hilton Garden Inn and this location was an ideal stop. We really appreciate the keyless entry especially during covid.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining options at the hotel?
The hotel offers an on-site restaurant with a full breakfast each morning, a coffee shop, bar area, and limited room service menu.
Are the beds comfortable at the hotel?
Guests have mentioned that the beds, including the sofa bed, were comfortable during their stay.
What amenities are available for fitness enthusiasts?
The hotel provides a fitness facility for guests to enjoy during their stay.
Is parking easily accessible at the hotel?
The hotel offers easy parking access along with an EV charging station.
What are some nearby attractions to the hotel?
Nearby attractions include the Florence Civic Center, Magnolia Mall, and various other points of interest within walking distance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported issues with obtaining towels and running out of toilet paper. It might be helpful to bring your own toiletries to ensure a comfortable stay.
Check Room Amenities
While the hotel provides various amenities, some guests noted issues with the gym equipment and the cleanliness of the hot tub. It's advisable to check the condition of these facilities upon arrival.
Verify Breakfast Inclusions
Although the hotel offers a full breakfast each morning, some guests were surprised to find that it was not included in their stay. It's recommended to confirm the breakfast inclusions at the time of booking.
Explore Nearby Attractions
The hotel is conveniently located within walking distance of several attractions such as the Santa Maria Novella Basilica and Museum, the Gallery of the Academy of Florence, and the Cathedral of Saint Mary of the Flower. Take advantage of the proximity to these landmarks.
Be Mindful of Check-in Time
Some guests experienced delays during check-in, while others were unable to check in before 3 PM. It's advisable to communicate your arrival time in advance and confirm the check-in process to avoid any inconvenience.
Inquire About Pet Policy
If traveling with pets, it's recommended to inquire about the hotel's pet policy and any associated charges in advance.
Plan for Parking
The hotel offers parking with an EV charging station. If you're driving, it's beneficial to plan for parking and consider the availability of charging facilities.
Utilize Multilingual Staff
The hotel's multilingual staff can assist guests in English, French, German, Italian, and Spanish. Take advantage of this feature for a more personalized experience.
Consider Room Selection
Some guests mentioned issues with outdated decor and malfunctioning light fixtures in the rooms. It's advisable to inquire about room conditions and preferences before making a reservation.
Location
2671 Hospitality Boulevard, Florence, SC 29501
What's nearby
- Florence Civic Center326 yd
- Magnolia Mall0.3 mi
- Beth Israel Congregation3.3 mi
- Florence Little Theatre4 mi
- Florence County Museum4 mi
- Mcleod Regional Medical Center4.4 mi
- Florence Amtrak Station4.5 mi
- Florence Stockade5.2 mi
- Eastern Carolina Agricultural Fair11.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Florence
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $165 |
Average price (weekend night) | $188 |
When to book a room at Hilton Garden Inn Florence
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Florence
FAQs when booking at Hilton Garden Inn Florence
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Value for money | 8.2 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Florence |
Distance to airport | 6.4 mi |
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