Hotel Machiavelli Palace

We loved the location. The hotel was close to the train station and we could walk to all of the attractions in Florence as well as some nice restaurants. The staff was very friendly and accommodating, and the room was clean.

The room was a lot smaller and older than pictured. However, the bathroom was updated. The pillows were very flat, so we had to ask for extra pillows which they sent up by the end of the day. The hair dryer was horrible....no power. The one thing that we were very disappointed about was not being able to use the rooftop. We purposely picked this hotel because of its location and rooftop. After a long day of sightseeing, we wanted to bring a bottle of wine and relax on the rooftop. Apparently, you are not allowed to bring any food or drink to the rooftop because they want you to purchase from the hotel. NO WHERE in the description of the hotel or in the reservation was this stated. We were asked to leave with our bottle of wine that we didn't finish from our dinner at a local restaurant. We thought this was rude especially since we were paying hotel guests. The rooftop is one of the amenities of this hotel, and we couldn't even use it on our last night! If we could've stayed, we probably would've ordered something from the bar after we finished our wine, but we were so upset that we left. We didn't try the breakfast since it looked like it was only continental style. We opted to get a hot breakfast a few doors down for the same price.