Hotel Sempione, Florence Hotels from $135

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 2,466 reviews

Service

9.6 "World class service."
Location

9.6 "Terrific location."
Breakfast

7.9 "Good breakfast."
Room

4.7 "Rooms are not good."
WiFi

4.2 "Internet is poor."
Comfort

3.6 "Not very comfortable."

Overall Rating

Based on 1,874 reviews

Service

9.6 "World class service."

9.9 "99% found the staff to be very friendly."

8.8 "88% said the reception staff was great."

9.7 "97% thought the service was very professional."

8.2 "Housekeeping was great, according to 82%."
Location

9.5 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.5 "95% liked the proximity to sightseeing."

9.4 "City centre within easy reach, said 94%."

10.0 "100% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "Near to public transport, according to 100%."
Breakfast

8.2 "Breakfast is good."
Room

4.6 "Rooms are not good."

1.9 "81% said rooms were small."

3.2 "68% complained about the bathroom."

1.5 "85% criticized the small bathroom."

1.9 "81% had problems with the shower."

1.8 "82% thought they were poorly maintained."

2.9 "For 71%, the rooms looked old."

2.2 "Air conditioning was criticized by 78%."

2.9 "71% found problems with the furniture."
WiFi

4.3 "Internet is poor."

2.7 "73% said the wifi quality was bad."
Comfort

3.5 "Not very comfortable."

1.9 "81% said rooms were small."

2.9 "71% thought it was too noisy."

1.5 "85% criticized the small bathroom."

2.2 "Air conditioning was criticized by 78%."

Overall Rating

Based on 345 reviews

Location

9.7 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.4 "94% liked the proximity to sightseeing."
Service

9.6 "World class service."

9.9 "99% found the staff to be very friendly."

9.7 "97% thought the service was very professional."

8.8 "88% said the reception staff was great."
Breakfast

7.6 "Good breakfast."
Room

4.8 "Rooms are not good."

2.2 "78% said rooms were small."

2.8 "72% complained about the bathroom."

2.1 "79% thought they were poorly maintained."
WiFi

4.0 "Internet is poor."

2.9 "71% said the wifi quality was bad."
Comfort

3.9 "Not very comfortable."

2.2 "78% said rooms were small."

3.1 "69% thought it was too noisy."

Overall Rating

Based on 246 reviews

Service

9.7 "World class service."

9.9 "99% found the staff to be very friendly."

8.8 "88% said the reception staff was great."
Location

9.4 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.5 "95% liked the proximity to sightseeing."
Breakfast

7.6 "Good breakfast."
Room

5.1 "Rooms are ok."
WiFi

4.4 "Internet is poor."
Comfort

3.8 "Not very comfortable."

3.8 "62% thought it was too noisy."

2.0 "80% said rooms were small."

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Great reception"

"Friendly service"

"Train station is close"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.0

review from

We were on our hooneymoon and were apsolutetly delighful with this hotel. We are definitely coming back next year. Thanx to teh reception manager that has fullfilled our wishes regarding the room. None, everything was great.

Reviewed Dec 2010 by Anonymous
5.3

review from

Location - very close to the station ane easy to find. It is clean and staffs are helpful. Free wifi is a bonus and connection is good. Breakfast is not good.

Reviewed Nov 2010 by Anonymous
6.7

review from

Close to city centre, good breakfast

Reviewed Nov 2010 by Anonymous
6.7

review from

Location of the hotel, room of the hotel and its comfort are the major points that I liked during my stay. Interior design of the hotel is also very appreciable. Closeness to the main rail station and price were my major points while searching the hotels and both are met satisfactorily. Breakfast was also good. Balcony's outside wooden door latch was broken. We wanted to have better ventilation keeping the inside glass door opened but couldn't do so. Commode water flash was not filling fast and bath tub didn't have curtain.

Reviewed Nov 2010 by Anonymous
5.7

review from

Location was fine. Hotel staff ,especially one member of staff were very helpful..

Reviewed Nov 2010 by Anonymous
4.8

review from

Location. Hotel was very close from the cetral station. The breakfast was not that good compared to the information we had from other people's opinions.

Reviewed Jul 2007 by Anonymous
6.0

review from

very good location within very short walking distance to both train station and the old city

Reviewed Jun 2007 by Anonymous
6.8

review from

Hotel staff were very helpful and friendly. Perhaps breakfast could have had a bit more variety with maybe some fruit ?? But what there was was very fresh and the waiters were very friendly and efficient..

Reviewed Jun 2007 by Anonymous
6.0

review from

Room was good, location great, clean room but reception area had a bad smell. Smell in reception. The pillows were so thin and hard and there were only two and my husband and i sleep with 2 pillows each.

Reviewed Jun 2007 by Anonymous
6.8

review from

Hotel Staff were terrific.

Reviewed May 2007 by Anonymous

7.0

review from

We were on our hooneymoon and were apsolutetly delighful with this hotel. We are definitely coming back next year. Thanx to teh reception manager that has fullfilled our wishes regarding the room. None, everything was great.

Reviewed Dec 2010 by Anonymous
6.7

review from

Close to city centre, good breakfast

Reviewed Nov 2010 by Anonymous
6.7

review from

Location of the hotel, room of the hotel and its comfort are the major points that I liked during my stay. Interior design of the hotel is also very appreciable. Closeness to the main rail station and price were my major points while searching the hotels and both are met satisfactorily. Breakfast was also good. Balcony's outside wooden door latch was broken. We wanted to have better ventilation keeping the inside glass door opened but couldn't do so. Commode water flash was not filling fast and bath tub didn't have curtain.

Reviewed Nov 2010 by Anonymous
6.8

review from

Hotel staff were very helpful and friendly. Perhaps breakfast could have had a bit more variety with maybe some fruit ?? But what there was was very fresh and the waiters were very friendly and efficient..

Reviewed Jun 2007 by Anonymous
6.8

review from

Hotel Staff were terrific.

Reviewed May 2007 by Anonymous

5.3

review from

Location - very close to the station ane easy to find. It is clean and staffs are helpful. Free wifi is a bonus and connection is good. Breakfast is not good.

Reviewed Nov 2010 by Anonymous
5.7

review from

Location was fine. Hotel staff ,especially one member of staff were very helpful..

Reviewed Nov 2010 by Anonymous
4.8

review from

Location. Hotel was very close from the cetral station. The breakfast was not that good compared to the information we had from other people's opinions.

Reviewed Jul 2007 by Anonymous
6.0

review from

very good location within very short walking distance to both train station and the old city

Reviewed Jun 2007 by Anonymous
6.0

review from

Room was good, location great, clean room but reception area had a bad smell. Smell in reception. The pillows were so thin and hard and there were only two and my husband and i sleep with 2 pillows each.

Reviewed Jun 2007 by Anonymous

Hotel Sempione

$135+

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