Pros (+) The staff was wonderfully attentive and helpful.
5 stars
Tivoli Palazzo Gaddi Firenze Hotel
Photos of Tivoli Palazzo Gaddi Firenze Hotel
Overview
The 5* Tivoli Firenze Palazzo Gaddi, formerly known as NH Collection Firenze Palazzo Gaddi, is located in the heart of Florence, the birthplace of the Renaissance. Formerly the residence of aristocratic Florentine families, the hotel offers close proximity to all the city’s key cultural highlights including the Duomo complex, Piazzale Michelangelo and San Lorenzo market. It also offers easy access to transport links, positioned only minutes away from Santa Maria Novella railway station and a 20-minute drive from Peretola Airport. The hotel offers 86 elegant rooms, individually designed in elegant combinations of traditional and contemporary style. There is a range of suites to choose from, including a penthouse apartment with private elevator access and panoramic views of the city. Each room features either a bathtub or a rain effect shower, and complimentary Wi-Fi is included as standard. Guests can dine al fresco in the hotel’s garden restaurant which serves a range of local and traditional Italian cuisine, while the rooftop terrace provides the perfect space for a glass of Italian wine as the sun goes down. Business functions and wedding receptions can be held in one of six fully equipped events spaces, accommodating up to 150 guests. An on-site event planner is also available on request.
Latest deals for Tivoli Palazzo Gaddi Firenze Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Tivoli Palazzo Gaddi Firenze Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Reviews of Tivoli Palazzo Gaddi Firenze Hotel
9.3
Wonderful
2005 verified ratings
Wonderful
1340
Very good
313
Good
216
Okay
67
Fair
37
Mediocre
20
Poor
12
Summary of reviews
Guests say
Guests praised the hotel for its excellent service, friendly staff, and great location. Many enjoyed the beautiful views and clean accommodations, although some mentioned minor issues with room size and noise. Overall, it was a positive experience for most guests.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
9.3 out of 10
180 reviews
8.1 out of 10
3 reviews
All reviews
Pros (+) Roof top bar was great.
Pros (+) Its a good location, theres a view of the Duomo from the roof, and the breakfast room is very grand. When i booked it was the cheapest of the centrally located. Some staff helpful.
Cons (-) The room smelled of smoke for the whole trip. Lots of wear and tear. I booked without breakfast. At check-in receptionist told me breakfast included. I said that it was not included. She checked computer and insisted it was included at no charge. At check-out the same receptionist made me pay for breakfast, and told me she had never said it was included. A barefaced lie, presumably to con extra mo...
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Pros (+) We booked two superior/deluxe rooms. They turned out to be adjoining rooms. One room had about 5 huge windows which offered a panoramic view of Florence including the Duomo. The other room had a huge terrace, complete with a table and four chairs, which also overlooked the Duomo. We could not have asked for better rooms! The view, decor, breakfast, service, location and experience were all perfect...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is centrally located, close to major attractions such as Piazza Santa Maria Novella, Basilica di San Lorenzo, and the Duomo. It's a great base for exploring Florence's historic sites and vibrant atmosphere.
How is the hotel's staff and customer service?
The staff is described as very friendly, helpful, and welcoming. They go above and beyond to ensure a comfortable and enjoyable stay for guests.
What are the dining options like at the hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and a rooftop bar with amazing views. Guests have praised the quality of the food and the cozy atmosphere.
Is the hotel suitable for families with children?
Yes, the hotel offers amenities such as babysitting or child care, kids meals, and a kid-friendly buffet, making it a great choice for families traveling with children.
What are the common concerns about the hotel?
Some guests have mentioned concerns about room size, noise, and breakfast options. However, the majority of guests have had a positive experience with the hotel's amenities and services.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the Duomo, for an unforgettable experience.
Enjoy the Rooftop Bar
Guests loved the rooftop bar for its stunning views of Florence, making it a must-visit spot within the hotel.
Take Advantage of the Central Location
The hotel's central location was praised by many guests, making it convenient for exploring Florence's attractions and dining at nearby restaurants.
Consider Noise Levels
Some guests mentioned noise issues, so light sleepers may want to request a quieter room or consider bringing earplugs.
Appreciate the Historical Ambiance
Many guests appreciated the historical and elegant ambiance of the hotel, which added to the overall experience.
Check Out the Courtyard for Breakfast
The courtyard for breakfast was highlighted as a charming and enjoyable place to start the day.
Be Mindful of Room Size
A few guests mentioned that some rooms were smaller than expected, so it may be worth inquiring about room size when booking.
Engage with the Welcoming Staff
Numerous guests praised the friendly and helpful staff, particularly for their assistance with restaurant reservations and local recommendations.
Visit the Sky Terrace
The hotel's sky terrace offers breathtaking views of the Duomo and was highly recommended by guests for its beauty and ambiance.
Be Aware of Noise from Outside
Some guests experienced noise from outside, so it may be helpful to request a room away from potential sources of street noise.
Location
Via Del Giglio, 9, 50123 Florence, Tuscany
What's nearby
- Cappelle medicee188 yd
- Basilica di San Lorenzo215 yd
- Biblioteca Medicea Laurenziana217 yd
- Santa Maria Novella221 yd
- Battistero di San Giovanni329 yd
- Tornabuoni330 yd
- Piazza del Duomo370 yd
- Giotto's Campanile398 yd
- Piazza della Repubblic402 yd
- Cattedrale di Santa Maria del Fiore404 yd
- Piazza della Signoria0.4 mi
- Palazzo Vecchio0.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: IT048017A1BRN9MSE2
Essential information about Tivoli Palazzo Gaddi Firenze Hotel
Low season | November |
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High season | May |
Average price (weeknight) | $713 |
Average price (weekend night) | $618 |
When to book a room at Tivoli Palazzo Gaddi Firenze Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Florence Peretola |
Distance to airport | 3.4 mi |
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