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The Carlton Hotel

The Leas, Folkestone, CT20 2DU, United Kingdom
+44 130 325 3290

$27+

Sat 12/10 Check in
Sun 12/11 Check out

Overall guest ratings

6.0/10 Okay
Based on 3,421 reviews

Review highlights

  • 8.5
  • 7.5
  • 2.9
  • 2.5

Nearby

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    About

    Located in Folkestone, The Carlton Hotel is minutes from Leas Cliff Hall and Leas Lift. This hotel is within close proximity of Lower Leas Coastal Park and Folkestone Harbour.

    Rooms

    Make yourself at home in one of the 70 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers, and rollaway/extra beds (surcharge) can be requested.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of The Carlton Hotel. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and an elevator (lift). Free self parking is available onsite.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Currency exchange on-site
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Private beach
    • Storage available
    • Business center
    • Concierge service
    • Laundry service
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    6.0 Okay
    Based on 3,421 reviews
    • 8.5 "Location is great."
    • 7.5 "Good service."
    • 5.4 "Breakfast is mediocre."
    • 2.9 "Terrible amenities."
    • 2.5 "Quite uncomfortable."
    • 2.5 "Disappointing internet connection."
    • 2.3 "Horrible vibe."
    • 2.3 "Awful rooms."
    View all review categories

    Overall Rating

    6.1 Good
    Based on 1,744 reviews
    • 8.4 "Location is great."
      9.6 "96% thought parking was inexpensive."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% found the restaurant service to be one of the best."
    • 6.0 "Breakfast is mediocre."
    • 2.8 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.6 "84% didn't like the architecture."
      0.9 "91% thought the facilities needed updating."
      1.5 "85% complained about the elevator."
    • 2.5 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      2.4 "76% didn't like the unstylish hotel."
    • 2.3 "Awful rooms."
      1.0 "90% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      3.1 "69% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      2.6 "74% said rooms were small."
      0.7 "93% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      0.6 "94% criticized the small bathroom."
      2.0 "80% were unsatisfied with the kitchenette."
    View all review categories

    Overall Rating

    5.7 Okay
    Based on 1,197 reviews
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "96% thought parking was inexpensive."
      9.6 "City centre within easy reach, said 96%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.9 "Only 69% thought the service was professional."
    • 3.9 "Breakfast is below average."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      2.2 "78% didn't like the architecture."
      1.5 "85% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
      1.9 "81% were unhappy with the handicap accessible facilities."
    • 2.6 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    • 2.2 "Awful rooms."
      1.4 "86% said rooms were dirty."
      1.9 "81% didn't like the uncomfortable beds."
      0.7 "93% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      0.6 "94% had problems with the shower."
      0.8 "92% found problems with the furniture."
      3.4 "66% said rooms were small."
      1.0 "90% thought the tv was sub-standard."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall Rating

    6.5 Good
    Based on 478 reviews
    • 8.9 "Good value."
      8.5 "85% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.7 "97% thought parking was inexpensive."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 3.0 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 2.9 "Awful rooms."
      2.7 "73% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      1.1 "89% had problems with the shower."
      0.5 "95% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      2.6 "74% said rooms were small."
      1.7 "83% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
    • 2.5 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    • 2.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories
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