Overview

The Carlton Hotel

The Leas, Folkestone, CT20 2DU, United Kingdom
+44 130 325 3290

$27+

Overall guest ratings

6.0/10 Okay
Based on 3,351 reviews

Review highlights

  • 8.7
  • 7.8
  • 3.9
  • 3.4

Nearby

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    About

    Located near a train station, The Carlton Hotel is a great choice for a stay in Folkestone. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Currency exchange on-site
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    6.0 Okay
    Based on 3,351 reviews
    • 8.7 "Location is great."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.1 "81% found the restaurant service to be one of the best."
    • 5.8 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.4 "Disappointing food."
      1.0 "For 90%, the dining experience was not enjoyable."
      0.5 "Unclean dining area, according to 95%."
      4.7 "53% did not like what was on the menu."
      4.1 "59% did not enjoy the desserts."
      3.3 "67% found the side dishes unedible."
      0.7 "93% did not like the vegetable dishes."
      0.0 "100% said the pork dishes didn't taste good."
    • 2.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
    • 2.6 "Awful rooms."
      2.5 "75% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      2.5 "75% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
      1.3 "87% thought the tv was sub-standard."
      0.8 "92% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
      1.4 "86% were unsatisfied with the kitchenette."
    • 2.4 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
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    Overall Rating

    6.1 Good
    Based on 1,675 reviews
    • 9.4 "Excellent value."
      8.8 "88% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.5 "85% found the restaurant service to be one of the best."
    • 5.8 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.4 "Disappointing food."
      4.7 "53% did not enjoy the desserts."
      1.2 "For 88%, the dining experience was not enjoyable."
    • 3.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
    • 2.6 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      3.2 "Air conditioning was criticized by 68%."
    • 2.6 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      2.3 "77% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      0.7 "93% criticized the small bathroom."
      3.2 "Air conditioning was criticized by 68%."
      1.6 "84% were unsatisfied with the kitchenette."
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    Overall Rating

    5.7 Okay
    Based on 1,172 reviews
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.3 "Disappointing food."
      0.9 "For 91%, the dining experience was not enjoyable."
      0.6 "Unclean dining area, according to 94%."
    • 2.6 "Awful rooms."
      1.9 "81% didn't like the uncomfortable beds."
      1.8 "82% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% had problems with the shower."
      3.0 "70% said rooms were small."
      1.4 "86% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
      0.8 "92% criticized the small bathroom."
    • 2.4 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall Rating

    6.5 Good
    Based on 502 reviews
    • 9.0 "Excellent value."
      9.0 "90% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.6 "96% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.4 "Breakfast is mediocre."
    • 3.6 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 3.4 "Disappointing food."
    • 3.1 "Awful rooms."
      2.9 "71% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      1.5 "85% had problems with the shower."
      1.3 "87% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      1.1 "89% thought the tv was sub-standard."
      2.3 "77% said rooms were small."
      1.5 "85% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      2.3 "77% said rooms were small."
      0.9 "91% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    View all review categories
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