The Carlton Hotel, Folkestone Hotels from $33

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 3,303 reviews

Location

8.6 "Location is great."
Service

7.6 "Good service."
Breakfast

5.8 "Breakfast is mediocre."
Comfort

2.9 "Quite uncomfortable."
WiFi

2.8 "Disappointing internet connection."
Amenities

2.7 "Terrible amenities."
Room

2.5 "Awful rooms."
Cleanliness

2.3 "Generally quite dirty."

View all review categories

Overall Rating

Based on 1,750 reviews

Location

8.8 "Location is great."

9.9 "99% thought parking was inexpensive."

10.0 "100% appreciated the closeness to the beach."

10.0 "City centre within easy reach, said 100%."

9.5 "95% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "100% liked the proximity to shopping."
Service

7.9 "Good service."

8.8 "88% found the staff to be very friendly."

7.0 "70% said the reception staff was great."

8.6 "86% found the restaurant service to be one of the best."
Breakfast

6.1 "Breakfast is mediocre."
Comfort

3.2 "Quite uncomfortable."

3.8 "62% didn't like the uncomfortable beds."

3.0 "70% said rooms were small."

2.4 "76% thought it was too noisy."

1.1 "89% criticized the small bathroom."
Amenities

2.9 "Terrible amenities."

2.8 "72% thought the building wasn't nice."

1.1 "89% didn't like the architecture."

1.0 "90% thought the facilities needed updating."
WiFi

2.8 "Disappointing internet connection."

1.6 "84% said the wifi quality was bad."
Room

2.6 "Awful rooms."

1.1 "89% complained about the bathroom."

2.2 "78% said rooms were dirty."

3.8 "62% didn't like the uncomfortable beds."

0.6 "94% thought they were poorly maintained."

3.0 "70% said rooms were small."

0.8 "92% had problems with the shower."

1.0 "For 90%, the rooms looked old."

2.0 "80% said the bathroom was dirty."

0.5 "95% found problems with the furniture."

1.5 "85% thought the tv was sub-standard."

1.1 "89% criticized the small bathroom."

2.9 "71% were unsatisfied with the kitchenette."
Vibe

2.5 "Horrible vibe."

1.2 "88% criticized the unstylish hotel."

2.6 "74% didn't like the unstylish hotel."

View all review categories

Overall Rating

Based on 1,023 reviews

Location

8.6 "Location is great."

10.0 "100% appreciated the closeness to the beach."

9.8 "98% thought parking was inexpensive."

10.0 "City centre within easy reach, said 100%."

10.0 "100% liked the proximity to shopping."
Service

7.5 "Good service."

8.2 "82% found the staff to be very friendly."

7.2 "72% said the reception staff was great."
Breakfast

4.9 "Breakfast is below average."
WiFi

2.9 "Disappointing internet connection."

1.7 "83% said the wifi quality was bad."
Comfort

2.7 "Quite uncomfortable."

2.2 "78% didn't like the uncomfortable beds."

3.1 "69% said rooms were small."

3.1 "69% thought it was too noisy."

1.4 "86% criticized the small bathroom."
Amenities

2.5 "Terrible amenities."

2.4 "76% thought the building wasn't nice."

1.2 "88% didn't like the architecture."

1.1 "89% thought the facilities needed updating."

3.9 "For 61%, the lobby entrance was sub-standard."

1.7 "83% were unhappy with the handicap accessible facilities."
Room

2.4 "Awful rooms."

2.2 "78% said rooms were dirty."

0.9 "91% complained about the bathroom."

2.2 "78% didn't like the uncomfortable beds."

0.6 "94% thought they were poorly maintained."

0.5 "95% had problems with the shower."

0.7 "For 93%, the rooms looked old."

3.1 "69% said rooms were small."

2.5 "75% said the bathroom was dirty."

0.5 "95% found problems with the furniture."

1.7 "83% thought the tv was sub-standard."

3.2 "68% were unsatisfied with the kitchenette."

1.4 "86% criticized the small bathroom."

View all review categories

Overall Rating

Based on 528 reviews

Value for money

9.1 "Excellent value."

8.7 "87% were happy with the price of the breakfast."
Location

8.6 "Location is great."

9.9 "99% thought parking was inexpensive."
Service

7.3 "Good service."

8.8 "88% found the staff to be very friendly."
Breakfast

6.7 "Breakfast is mediocre."
Cleanliness

3.4 "Not very clean."

3.2 "68% said rooms were dirty."

2.7 "73% thought it was rather dirty."

2.4 "76% said the bathroom was dirty."
Room

2.7 "Awful rooms."

2.7 "73% didn't like the uncomfortable beds."

0.4 "96% thought they were poorly maintained."

3.2 "68% said rooms were dirty."

1.4 "86% complained about the bathroom."

1.1 "89% thought the tv was sub-standard."

0.7 "For 93%, the rooms looked old."

1.2 "88% had problems with the shower."

0.7 "93% found problems with the furniture."

2.9 "71% said rooms were small."

3.5 "65% were unsatisfied with the kitchenette."

2.4 "76% said the bathroom was dirty."

1.3 "87% criticized the small bathroom."
WiFi

2.7 "Disappointing internet connection."

1.3 "87% said the wifi quality was bad."
Comfort

2.6 "Quite uncomfortable."

2.7 "73% didn't like the uncomfortable beds."

2.5 "75% thought it was too noisy."

2.9 "71% said rooms were small."

1.3 "87% criticized the small bathroom."
Amenities

2.6 "Terrible amenities."

2.5 "75% thought the building wasn't nice."

1.2 "88% didn't like the architecture."

0.9 "91% thought the facilities needed updating."