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Unfriendly staff gave wrong directions to hotel
We only stayed for 1 night. Staff was accommodating for our large group and kids for early check in and rooms. The free shuttle to the airport was one the main reasons we chose to stay there. The family was able to spend time outside in pool and lounge area. Rooms were clean and spacious. Elevators were sooo slow. Everyone who got in the elevator with us made a comment about it. But they worked! And it's on a very busy street making it hard to walk to across to shops.
The breakfast is good. Fresh air coming in off the bay is cool and nice The carpet is tired and dirty. In hallways and especially room 327.
Very clean hotel. The staff was excellent! Kudos to Terence T. For taking care of us!!! Defenetly will stay there again.
THERE WAS A MCDONALDS 50 FEET AWAY. ROOM SMELLED LIKE MILDEW WHEN WE ARRIVED CALLED FROM AIRPORT 3 TIMES,FINALLY FOUND OUR RESERVATIONS SENT VAN WAITED OVER 2 HOURES FOR VAN DIT NOT COMENSATE US FOR WAIT SAID WE PREPAID SORRY.IF THIS IS WHAT KAYAK HAS FOR THERE HOTELS WE WILL MOVE TO ANOTHER SITE.
excellent value for what you get. Free shuttle bus from airport and to the Cruise Port, with complimentary breakfast, one couldn't ask for more what you pay!
Krista at the front desk was exceptional. She took care of us and made our stay very enjoyable. She went out of her way to make sure all our needs were met. It is very rare to find people who will go out of their way to make sure all your needs are met and more. Krista is one of those and then some, we thank here for all she did for us.
close to the airport and port. good value. helpful staff.
Friendly attitude at front desk. Free shuttle from airport to Best Western to Port Everglades. Cleanliness of room .
Beds were comfortable and T.V. were good. breakfast ran out at 7:30AM and what was there was pretty gruesome.