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The woman at the front counter was extremely helpful and friendly. She immediately saw our daughter who is two and offered to have us a crib sent up immediately. Hotel restaurant server was also excellent. Gave us great service and the food was great. Seemed a little too "uppity" for our family. It always seemed as if someone was looking for a tip. My husband went down to get a luggage cart to take our bags downstairs and the guy wouldn't let him have the cart. Said it was a "liability". I've been to a lot of hotels and always used my own luggage cart. It's not a liability for heavens sake. It just means someone won't get a tip. Also the bed was not very comfortable but that's just a personal opinion. It could be very comfortable to someone else.
This was a great place to stay. It was very nice and looked more modern than most of the hotels on the strip. Staff very friendly and helpful. Most rooms had a beautiful view of the ocean! The higher your room the better. Beds were very comfy. Room amenities: Keurig coffee maker, refrigerator, ice bucket, 4 glasses, safe, hair dryer, shampoo/conditioner/bath gel dispenser in shower, iron/board, mirrors on the closet doors, 2 bottles of water daily They also offered 2 welcome drinks from the bar upon arrival, free beach towels and 2 free beach chairs daily. Location: The location of this hotel was good for us. It is located at the corner of A1A and Sunrise Blvd. The beach was right across the street and this section of the beach wasn't as crowded. We did not need to rent a car. There was plenty of things within a block surrounding the hotel. There was a Thai sushi place, 24hr pizza place, Mediterranean/Vegan spot, deli/sandwich shop, ice cream, popcorn, Subway, 7 Eleven. There were also several souvenir shops, a pub and a couple of other small restaurants. We rented a scooter from Fun Rentals right behind the hotel so we could explore a little further. Great transportation without paying for valet parking. We also used the beach shuttle ($3/person). Other transportation options include Trolley ($1/ride), City bus (bus stop right out front), cab, Uber, bike rentals. The nightlife is about a mile south of the hotel (30 min walk) on A1A. The Galleria mall was about 1/2 mile west on Sunrise blvd...not far at all. Overall this was a great place and we would stay here again. The pool was sort of small though. I would have liked a microwave as well though. Restaurant in hotel was kind of expensive so we never ate there.
Great view, location - nice rooms. Bed was way too comfortable!
The personal are professional and very polite.
Rooms are stylish, well concepted and executed. Baths and beds and interior design is well done. Rooms have great views and are quiet. This hotel and the W are the two best hotels in Fort Lauderdale and this is a great value. Close to restaurants and the beach. Slight access issues, but once you've stayed there you figure it out and its fine, the location offsets any access challenges.
Vera¡y good location The service specially for the breakfast was very poor
The staff is friendly and accumulating. Easy access to beach front. Updated lobby and rooms. Near liquor store. Don't worth the $200+ a night rate I paid. It looks and feels like an old Holiday Inn that was renovated. The view from the rooms of the beach is only a half view as the building is blocking the rest. The carpet was stained. The shower had mold on the grout and caulked in areas. The A/C only kicked on when it wanted to. The pool is the size of an above-ground pool. I paid the rate because the reviews and pictures looked appeasing but it turned out to be a front. Also, it is not an adult only hotel; many, many families present and being very loud and obnoxious. 2-star rating. Only stay here if you find a rate for under $100 a night. Very, very disappointed.
NOTHING. EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Great location. Great last minute deal thru Kayak. I will definitely stay again. My room was RIGHT BY THE ELEVATOR... bad move. You hear everythjbg coming in and out. Also, the chef... Well, let's just say the meal I had wSnt great. Actually, it wasn't good either.
Friendly staff,clean,close to beach. Nothing negative
Room and view was wonderful! Staff was helpful, and the pool was relaxing. Loved the love music at the pool. Breakfast at the hotel resturant cost us a pretty penny.
Very comfortable bed. Rooms are nice. Location to beach is great. Parking cost is $30/night. You can hear every sound through the door.
Walking into the resort really felt like home. The staff was friendly and very accomodating and it felt so fancy! I really enjoyed my stay and I always stay at the Hilton when I travel, never disappoints! We had a jetted tub in the room and a view of the beach, the swimming pool overlooked the ocean which was walking distance from the hotel! Our whole experience with the resort was everything we dreamed of. Will definitely return our next trip to Fort Lauderdale!
Location and suite we stayed in The valet parking - over priced and under delivered
Beach front and accessible to anything, nice ocean view from the room, clean hotel and it has everything we need. Front desk is horrible specially the person who checked us in. She told me that I will get a text or a phone call when the room is ready but unfortunately no one calls me back not text. I have to call and find out myself to see if our room was ready. Other than that everything was perfect.
access to ocean construction
Lovely hotel, large room although suite was booked. Balcony door did not lock
I had to wait until 6pm to check in
It was a great location however service and staff were average. No one really went out of their way to be helpful. We arrived at the hotel at 9 am and were not allowed into the room till 3pm. The jacuzzi tub had yellow water coming out of the faucet.
Nice pool area, access to beach; good restaurant/bar; close to lots of activities in Ft. Lauderdale
It was a beautiful hotel with very friendly staff. We were able to checkin early and the junior suite with the balcony views was wonderful. That the ATM charged US$3.50 to take cash out.
The location was great and the rooms were very nice! The wedding we attended was beautiful. I had left a watch by the pool and checked with the front desk to see if anyone had turned it in. They simply said no and sent me on my way. However, when I checked at the pool restaurant, she asked me if the front desk had checked with lost and found. The front desk didn't even bring up lost and found as an option. Luckily, security had received the watch and we were able to get it back.
Great service, staff, food. Great location. Hidden fees. Mandatory "resort fee" should be part of up front cost, not an "indicental" learn-about-it-upon-checkout fee. Wifi painfully slow.
The services and facilities at this hotel and the hotel staff outdoing themselves to assist you. A must: Rooms should have a better soundproof protection, especially the doors. You constanly hear noise from the corridor or even from the adjacent room through the communicating door room.
Nice large room and decor Hotel Pool and Lobby are very nice Restaurants are fun Missing remote, room service book, etc. upon arrival and took about 45 min to bring it up. Food prices on room service menu. View of construction site with blocked view of ocean on "oceanview room"
The service, food and staff were amazing Can't think of anything
No housekeeping No available chairs, etc for the beach
well appointed rooms
I loved everything. Especially the staff. Marisa or Marisha ( not sure how to pronounce it) was extremely helpful. We will be coming back just because the way we were treated by the people there.
I loved that we got upgraded to a very large suite. It was a beautiful "apartment". Great hugh balcony. Nice finishes. I didn't like that there was nothing to cook with (despite the full kitchen). The kitchen was vey very dirty and I had to spend time cleaning it. Not what I want to do I vacation.
Great location right on the beach. Large, comfortable rooms. The staff allowed me to check in a few hours early since they had a clean room ready. Nightly turn down service with chocolates on my pillow were a nice touch. Front desk staff was average. At best. At a hotel of this caliber I expected a lot more courtesy and friendliness. Broken shower. No available chairs at the pool TWO days in a row. No bellhop to carry my luggage. And no apologies when I told them about my underwhelming experience.
I have stayed at the Atlantic twice and there is literally nothing one could not like about this hotel. That my trip was not longer :)
friendly efficient staff and service. we were upgraded to larger room, which felt like an apartment. The hotel appeared to be located on the beach, but there was a busy road between the beach and hotel.
Great location. Comfortable bed and room. Dated and worn out furniture and kitchen cabinets.
I know this might sound wired but the shower, hotel showers are usually bad but this one was great! Lots of pressure and never ran out of hot water. The king bed was very lumpy and uncomfortable.
Nothing at all . Poor raining and wait about 1,5 hours for check in due that the electrical system was down. Pretty bad for a chain of Hotel like that. Furthermore no internet connection work ... is good that exist some Panera Bread store in the area .. at least I was able to check e-mail and have a good breakfast. Next time I will stay in Miami. Unfurtunately nothing.
Very warm welcome from the reception staff on arrival (the 'welcome' cookies are highly recommended!) and equally impressive service from the valet, bar and restaurant staff. The room (double suite with 2xqueen sized beds) was very clean and homely - exactly like the photo's posted on the hotel website! The water taxi to Fort Lauderdale beachfront and Las Olas Boulevard stops directly outside the rear of the hotel and is an excellent facility for guests who don't have use of a car and, with the commentary provided by the staff on board, it's also a great opportunity to learn a little more about the area on route to your stop! Order the Doubletree burger - tasting is believing! Only one minor criticism - having been asked to provide a credit card to secure the booking (by booking.com) and again on arrival at the hotel(i.e. two different credit cards), it's not good practice to assume the bill would be settled by credit card without checking the preferred method of payment with the guest first (which on this occasion, would've been cash). While the 'express check out' service is a great idea, this had all done by reception very early on the day of our departure (we were up at7.30am and the receipt had already been pushed under the door!) I would have preferred the hotel to ask me how the bill would be settled and if not by cash, to check that the card provided at check in, was the card to be charged.
We stayed at Gallery one prior to boarding the Eurodam at Port Everglades. The hotel was a wonderful way to bridge the time from work to vacation. The location on the intercoastal, and its position as a stop for the water taxi, made the hotel a real treat. The nearby Galleria Mall was extremely convenient.
Very pleasant, friendly, courteous, helpful, professional staff willing to go out of their way to be of service. Our room was very nice and the bed was very comfortable. We had a nice view from our balcony of the inter-coastal waterway and all of the boats and yachts passing by. Our stay was very pleasant from start to finish. Sliding door to balcony made a grinding noise when it was opened and we could hear the door above and below opening from time to time during the evening. The doors just need a little maintenance. For some reason the cleaning staff was short wash cloths a couple of days and we had to call to get them delivered to our room.
I loved the duvet and cookies on arrival!!! and the concierge was just so helpful. The room was really nice, the website doesn't do it justice and the room service was excellent, food was great. oh and the breakfast was fab! Marie on reception was so helpful, she ordered us a transfer service to sawgrass mills for $70 round trip for the 2 of us. I thought this was great- thanks Marie! There was nothing about the hotel I didn't like. I would stay here again however I would hire a car, even though there are some things close by, we were a little tied unless we took a taxi and they are fairly expensive in Fort Lauderdale. The hotel had a fixed rate service called ATS which were brilliant and much cheaper.
The suite had everything on my wish list, compements to the staff who were more than helpful. It was further from the beach than I thought,
Great value and an excellent location.
Was only there one night. Barely in the room. Nothing bad to say
Everything was great - the service staff was incredible! the suite was gorgeous and very clean - loved it! Will definitely be staying there again! The only problem was the gym - it's way too small and claustrophobic. For a hotel this size - they need to expand this - I tried 4 times to use the gym and it was full - holds about 10 people comfortably.
comfy bed,liked the separate lounge area,good room service,friendly staff A/c in bar was way too cold,doors to suites were very noisy in the morning the slamming woke me up when people left(maybe a bit of padding?)
We came here after leaving our first hotel. Great location, clean, comfortable and great view of the channel. Valet could be a little less.
Right on the waterway in Ft. Lauderdale
because it is close to the shuttle to convention center for our meeting the attittute of the owner/manager is very bad. She let me to wait from 10:00 am to 12:30pm in order to check out (she should be there from 9:00 am to 5:00 pm according to their schedule), which made me miss an important meeting.
Maggie was quite accomdodating and friendly. Super location and excellent value for money. Would stay there again It was straight out of the 60's so it might not appeal to someone expecting all the creature comforts of a brand new hotel. For those of us that travelled in the 60's though, it brought back a lot of memories.
Location, Location, Location, a little gem amongst the really big high rises hotels
Location was great and staff very friendly and helpful. Had more amenities in the room than expected. Needs a good, detailed cleaning. Air conditioning unit couldn't keep up with the heat (is old)
The rooms were clean and large, we stayed in one of the kitchenettes and it was larger than most first apartments. The bed was needing replacing.
Location Unfriendly, on accommodating staff . Managers unavailable. Don't bother having a drink outside very unfriendly wait don't bother having a drink outside very unfriendly weights staff.
Great location, chairs and beach towel service excellent.
Patio bar for breakfast & dinner Rooms need washing and upgrades
Second time staying here. Great people behind the counter, and all four of us enjoyed it. Walls are thin and had noise complaint on us shortly after we got there from our group having a normal conversation. But nothing that would keep us from going back!
Wait staff at the cafe were outstanding. It is a funky hotel.
The staff was very friendly and helpful. The room was nicely appointed. Overall a good value for a one night stay. The bathroom was a bit frightening... Paint pealing, mildew in the shower... Just needed some love...
Great location, affordable. Front desk staff were friendly and helpful. Room smelled musty, bathroom dated.
Can hear everything going on in room next to you.
Lpcation Age of appearance. In severe need of updating.
The hotel is across the street from the beach, they supply sand chairs and towels for the beach. The staff was friendly and helpful. The beds are comfortable. The room was very clean. Even tho there are some problems, we adjusted and had a good stay. The hotel is old, they have tried to dress it up, but the exterior door has a gap around the side of the door, and the dead bolt did not work. The bathroom is very old and needs to be updated, the bathroom door did not shut. The walls are very thin and you here everything in the rooms next you.
Location location location. Outdated furnishings, poor lighting in room, somewhat dirty in places.
I was able to book at a discounted rate through a booking site. The location of the hotel is perfect, right across the street from the beach. They rent out towels and chairs at no additional cost which is a HUGE plus. The staff was friendly and helpful. I was able to upgrade to a suite which had a private balcony. Perfect for me and my guest as this was to spend a weekend away on the beach with her. The water in the shower would get hotter every time someone flushed a toilet. Was constantly having to step away from the water because I would getting burned. The shower head had no pressure and the paint on the ceiling in the shower was peeling off.
Old fashioned beach area hotel recently renovated. Really lovely and family run. Full kitchen including dishwasher. Dining Table, living room with flat screen TV, King master bed two night stands and chest of drawers and another flat screen TV, nice size bathroom with glass enclosed shower, huge closet for clothes, two free beach chairs and a beach umbrella. Tile floors through out makes it feel clean instead of rug full of sand. A real gem !! Nothing !!
The hotel staff were very friendly and helpfull and the room was clean and neat. It did not have a hot tub which most all the other guest houses have. The breakfast was just medicore.
Room was very nice, with great bed and antique furniture. Not at all institutional. Very clean. Had happy hour every night. Very close to beach. Tv was old, but okay. Breakfast was mediocre American-style "continental" which most Europeans would find lacking.
Staff was friendly and helpful. Our room did not have enough table surface to lay papers and countertop items like laptops and cell phones.
Very nice staff and guests, I felt like a friend from the beginning. You can have a great time if you want company and if not very respectful be in privacy. In walking distance to gay beach and boardwalk restaurants of Ft. Lauderdale. Will defintefly go there again next time.