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Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold
Location was convenient. Starbucks on site, which was great. There was no communication between staff. One person told you it was okay to do something and another person said it wasn't okay. They also charge you "service" charges and don't mention that means tip so you pay tip twice unless you ask.
We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area! $30 a day resort fee.
The location was great, was never loud in the area. Beach is right out the front door. Great food within .5 mile walk. walk down to Las Olas for food and fun. For a young couple, we still paid about 2x as much as our kayak rental. It is $40 a day to park your car, and it's only valet, it's unlimited use of your car, but then you add tips. There is a resort fee not included, which is not too expensive. And we did choose to pay $25 extra a night for a view, which was worth it. Pool food is not great, and service is slow-- but go down to Las Olas for food and fun.
Great ocean view good location Resort hits you with lots of fees
they upgraded my room! They are nice loved them
Storm met us at the taxi and escorted in and to our room His smile and warm demeanor set the tone for our short stay. He was excellent
Good location. Great views on beach side. I don't like being quoted a price on kayak.com paying that price and then having to pay a resort fee when I get there....especially when I don't know what my $60 resort fee got me. There were towels at the pool. Was that it? Went across the street to the beach, we swam and layed on lounge chairs under an umbrella...then a hotel staffer sats we either need to pay... $20/umbrella or $6/chair....why did I pay $60 in resort fees and I can't use a chair? No airport shuttle and outright dishonesty on pricing. I may stay there again, but I'm never paying a resort fee with no benefits again.
Judy was fantastic. Cost of drinks.
The people who work there are super friendly and helpful. Excellent!
Pool, easy access to beach, towel and toy rental, away from restaurant/bar strip, walking distance to cvs for essentials and alcohol, easy access to Sun Trolley and bus to get to stores, museum, downtown. Expensive, resort fee, in-house restaurants served bad food and were very expensive, no close by family friendly cheaper food options, expensive beach chair and umbrella rentals, far from grocery store and other shopping
Excellent location right on the beach, awesome customer service & extremely friendly and helpful staff. I will definitely be coming back again both for business and with my family for leisure time! Nothing.
We stayed in the hotel for our anniversary and the staff was phenomenal! They took the time to draft a hand written card and special fruit/nuts/wine for our special weekend. Thank you so much to Brenda and the rest of the Westin colleagues!!
Liked the suite upgrade. Close to restaurants. Nice valet service. Room was not stocked with towels or cleaned very well. Check-in was at 4pm but our reservation stated at 3pm. No in-room safe.
Daryl Fuentes and Patrick were working the front desk onThursday during the day. They were very helpful when I had an administrative task I couldnt complete for a business portion of my trip. Additionally they, and the rest of the staff during my time there know hospitality naturally and made my staff wonderful after a long flight and a last minute booking. Thank you again to the whole staff!
Location Check in
Should have been told there was a charge to park. And we paid $25/day when we could have paid $15 for just parking and letting it sit.
Great location. Easy to walk to the beach, nice hotel pool and friendly staff. Parking costs $26/day, but most lots around there are $40, so I guess that's kind of a deal.
We were walking distance from the beach literally across the street. Also on a very popular strip close to many bars, restaurants and novelty shopping. And pretty much less than a 15 minute drive from anywhere we wanted to go. "Liquor Store" across the street was deceiving as it had very little liquor BUT did have Fatt Tuesday Slushies. Oh also they charge $25 a day for self parking & $30 a day valet ON TOP OF a $50 per day hold (that is returned 1-5 days after you check out). Besides that
Great location easy access in the heart of everything Staff was friendly and pleasant everyone smiled and said hello Some items that are a challenge $21 a day to park $20 a day for the Internet some of the areas seem to be unkept the needed some cleaning.
Loved the location. There were so many places within walking distance. And not too far away by car were several plazas with shopping and eateries. Not really a spot for childless couples to get away. But we made the best of it.
Emir the front desk attendant pick and choose who can stay at this hotel, very racist, if you don't fit a certain description or you look as though you don't fit into an elit group, your resavation will be cancelled or you will be offered a room at a higher rate..will not stay or recommend to any one ...
The staff was very friendly and nice. Once we got to the hotel there was only one desk attendant and two parties checking in in front of us. It was cold outside and it was already after 11, we wanted to get to our room as fast as possible. After checking in we were told that our room was in a different building and that we had to walk outside again in order to get to our room. Once we got to the room (witch was even colder than the outside temperature of 60 degrees) There was no light switch! You had to find your way over to the bed in the dark to turn on the light. Now if that wasn't bad enough the light flickered like in a bad horror movie, so we had to go with the bathroom light that had a white greenish color to it. Upon laying in bed it was so uncomfortable, the reason being that the mattress completely slumped inwards as if it hadn't been replaced in many years. This was supposed to be a romantic getaway for my boyfriend and I instead I had asked him to leave and go back home (wich wasn't too far away luckily) We never spent more than 20 minutes in this place, thats how much of a downgrade it was from our usual sleeping quaters on a boat where we both work.
The rooms were clean When I arrived we were informed that the water main has been shut down and the water is not for drinking or showering. The hotel said we can get a reservation down the road(horrible location) and will cancel our reservation if we would like. The couldn't even guarantee the same rate at the other hotel. Usually when a huge inconvenience like this happens, things are comped and rooms upgraded, this was not the case and was told we could basically stay at the hotel where we made a reservation over a month in advance, or we could leave. I chose to stay because I didn't want to gamble with another hotel that I had done no research on. My experience with Bahia mar was terrible as far as customer service and guest relations
Location is nice $21.00 a day parking, expensive internet service. CAUTION, they have a 4 story motor lodge that is nothing like the photos they show of the rooms. It's a dive for the price! That's were we got put and we will never be back! I'd avoid this property. And the water is yellow.
Great location to everything
Really nothing stood out Construction around the pool all day,Bathtubs water disnt drain,room smelled,loud music coming from next room over every night..very bad time
very nice staff and helpful, I also enjoyed the bar downstairs. The location is good as it is far away enough from the hustle and bustle of the main drag, but is still walkable. the vending machines were not functioning and the interior hallways were very hot.
This is a marvelous hotel. The room was perfect, beautifully finished, luxurious and easy to use. I was thrilled with its location in a quiet area but near enough of everything and the beach. Great staff. Great place to relax. Beautiful in design and comfort. Grounds are wonderful facing the water. I thought the room service breakfast was not up to the standard of the hotel. Not as fresh as it should have been
Excellent location, superb rooms and facilities. Away from the bustle of Fort Lauderdale but near enough to walk and get around Thought there would be coffee and tea making facilities in the rooms
I've stayed here three times and just love it. This is a small L shaped 2 story hotel. It's like a secret spot off the strip. Friends that visit me say, how did you find this place? The room is luxurious and the staff is beyond wonderful. Did I mention free, hassle free parking?
Very beautiful hotel, in a great location, very kind and friendly staff. I surely recommend this hotel for anyone that wants to visit Fort Lauderdale which is so beautiful Not specific to this hotel but I suggest eveyone checks final room prices after taxes, gratuity etc (different system compared to Europe)
Location was perfect, was able to walk to beaches, local restaurants and bars. Room was clean and comfortable. Hotel staff were very pleasant. Did not have coffee/tea in room. No hairdryer. Everything was extra, nothing included in hotel stay.
VERY HELPFUL STAFF PLEASANT WELCOME DRINK ON ARRIVAL,FIRST CLASS LOCATION, WATER TAXI STOP A BONUS. THE LACK OF TEA AND COFFEE IN ROOM WAS DISAPPOINTING
quiet hotel just two blocks from the ocean and the busy scene on A!A. musty odour when you walk into the hotel.
The rest, the swimmingpool, the view, the restaurant, the luxurity, the close distance to the beach, the free parking space. The fact that the maid came in very late every day (at around 3pm), the fact that breakfast etc. was very expensive.
Good location near to the beach Low value for money
The staff was great and breakfast/dinner on the dock-side terrace was super. Everyone was very friendly and attentive. We'll keep going back.
Great location and every room has a view of the pool. And the beach behind the pool at an angle. The clubs and hot spots are within walking distance but not too close for the noise. If you check in late, the office closes early and they give the room key to security guard and if there is a problem like we had. The reservation had the wrong name, there is nobody around to help. We has to find another room. They did make it up.
Very clean Pots and Pans very old. Knobs on stove Not readable
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Across the street from the beach and next door to an excelant restaruant. no
Great location, just steps away from the beach. Ocean view room delivered the view. Snooze also proved beach chairs and a beach umbrella -- unexpected bonus! Only drawback (but, they are working on this one): no ice machine, yet. Soon, they say.
The Location and the rate! There was not a lobby, and there was not someone on site past a certain time of night and so if you needed to talk to someone about anything, there was not anyone there. Possibly by phone, but not on site.
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Location and friendliness of staff
This guest did not leave comments about this hotel.
My husband and I stayed here for 5 nights and loved every second of it. It's a newly renovated, modern hotel. While we were there they were working on the roof and we're very excited to come back and use that next year. The porch area they have now is small, but awesome. We were able to sit in the chairs everyday. they also give you free wifi access which will reach to the beach! it's slow since they're so much usage, but that's more than most of the other hotels give you. You also get chairs, towels, and umbrellas for free! Everything you need on vacation but food is right there! Joe and the owner Robert were there every day and made sure we knew they were available for anything we needed!
Great location and room are really big and nice looking No
The staff was very nice and helpful. You can't beat the location and the room was clean and comfortable. Looking forward to another stay soon. parking was a bit tight but it was free. Not really a problem unless you drive a big car or SUV.
It was so clean and in a perfect location! Loved the beach chairs and umbrellas you could grab and go.
Lovation is key, and this hotel is right across the street from the beach. The rooms are modern, well kept, and the rooftop seating was the cherry on this diamond in the ruff. I highly recommend this hotel as an affordable vacation spot. Minor things. The rooms don't have plungers and it's kind of embarassing to have to ask the front desk for one. Seems like something every room should have. Aside from that, it was a bit of a bummer that rooftop access was limited to office hours.
No staff was on hand when I checked in at 3pm. The room key didn't work. The room had an odor to it.
when it was tine to depart everything-you misrepresent this as place to stay-it was absolutely filthy - breakfast was a joke - the coffee was the only item that was safe to take-the room service was non existent -- my bed was never made - the room was never cleaned (cockroaches in abundance- the toilet was filthy from previous occupants - the water pressure was extremely low - need i go on?
Location, value for money and staff A/C noisy and not working well
Small but friendly, near to the beach & amenities Our room could have done with a little re furbish, but it was clean
The bed was comfortable. The location was good. Water pressure and hot water was not acceptable. No ironing board.