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Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Easy to book last minute. Needs maintenance. Very simple hotel
Location was convenient, staff was accommodating Older, a little beat up, not secure at all, parking was terrible, not great value for the money
setting no breakfast before 7 am
Pool; marina and waterway views; ability to extend checkout no problem. Difficulty with electronic door lock. Only on checkout was problem disclosed as a battery problem. I'll remember this next stay, should it happen again. Housekeeping supervisor contacted security right away to have battery changed.
Intercoastal view with a big tree blocking from seing anything
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
Staff was friendly A/C did not work and carpets were dirty
Location, shuttle option. Value, overhearing desk staff complaining about a staffing issue, hot room, no breakfast provided, despite being a Marriott member and owner.
Location to the cruise port Staff atentiveness; e.g., had problems using the hotel parking several times and front desk personnel were unresponsive at first
Lobby was stylishly decorated. Staff was attentive. Room was well equipped, modern & clean. Check in/out was smooth.
It was clean, comfortable, and conveniently located. Cable tv didn't work very well night we stayed, and reception was very poor.
Accommodations were great and all the shops and restaurants were close. $25 self parking per day. No complementary breakfast.
Rooms not ready for check in at 5:00PM. Fire alarm goes off early in the AM. False alarm. Rude wait staff (in the bar)
Friendly staff, morning staff very helpful Nothing
Sheets were not changed. Air quality was very poor. All a/c units in building need thorough cleaning. Breakfast needs more healthy options. Tv needs on demand and way faster channel surfing. Any type of utensil would have been great in room as well.
Carina accommodated myself, husband and our 3 yo when our flight was canceled at 10pm and booking.com booked our hotel for the wrong date. She was great and provided us with refreshments after hearing about our traveling troubles.
I liked the staff and the location Free hotel shuttle to and from the hotel and cruise port which was on time It needs to extent it's waiting area and separate the breakfast from that area too It gets really crowed and this seems real ackward in that area
Very old and felt dirty. Shower hadn't been cleaned and walls seemed to have no insulation. We could hear everyone around us.
The location was great to get around. You could also walk to a variety of restaurants. No service! Very limited breakfast. Rarely enough coffee.