Excelsior
Overview
Latest deals for Excelsior
Amenities at Excelsior
- Restaurant
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
Services and conveniences
- Room service
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Minibar
Basics
- Free Wi-Fi
- Internet
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Elevator
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Reviews of Excelsior
Summary of reviews
Score by provider


All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast is sufficient, but not extremely varied. There are several gluten-free options available.
Is the hotel close to the train station?
Yes, the hotel is very close to the Frankfurt railway station, making it convenient for travelers.
What amenities can I expect in the room?
The rooms are spacious and clean, with L'occitane shower gel/soap/cream/shampoo provided in the bathroom.
How is the cleanliness of the hotel?
The hotel rooms are clean and comfortable, but some guests have mentioned issues with dust and cleanliness in specific rooms.
What are the parking options available at the hotel?
The hotel offers parking facilities, providing convenience for guests traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel's proximity to the Frankfurt railway station makes it very convenient for travelers. However, some guests mentioned that the neighborhood can be uncomfortable, especially at night. It's advisable to be cautious when walking around alone, particularly after dark.
Check Room Type and Amenities
Some guests were disappointed with the room conditions, such as faulty doors, moldy faucets, and broken windows. It's recommended to carefully review room options and amenities before booking to ensure a comfortable stay.
Manage Expectations for Mini Bar
The hotel's free mini bar may not meet all expectations, as some guests reported receiving only a bottle of water instead of the previously advertised variety of drinks. It's advisable to clarify the mini bar offerings with the hotel before arrival.
Be Mindful of Noise Levels
While the hotel's location near the train station is convenient for travelers, some guests mentioned that the area can be noisy, affecting the quality of sleep. Consider this factor when booking, especially if sensitive to noise.
Verify Hotel Name and Services
Some guests reported confusion regarding the hotel's name and services, as they were directed to a neighboring hotel and experienced differences in quality, breakfast, and mini bar offerings. It's recommended to verify the hotel's current status and services before booking.
Consider Room Size and Facilities
Some guests found the single rooms to be small and the amenities lacking, such as uncomfortable beds, poorly cleaned sheets and bathrooms, and limited breakfast options. It's advisable to consider room size and facilities based on individual preferences and needs.
Clarify Breakfast and Services
Several guests expressed disappointment with the breakfast quality and availability of services, such as laundry and room maintenance. It's advisable to clarify the current status of breakfast and services with the hotel before booking.
Be Aware of Neighborhood
While the hotel's location near the main train station is convenient, some guests mentioned discomfort due to the neighborhood's characteristics, especially at night. It's advisable to be aware of the neighborhood's atmosphere and take necessary precautions, particularly when traveling alone.
Verify Room Conditions
Some guests reported issues with room cleanliness, maintenance, and facilities, such as dirty bathrooms, broken furniture, and poor lighting. It's recommended to verify the current condition of rooms and facilities before booking to ensure a pleasant stay.
Location
What's nearby
- Westendstrasse 10.3 mi
- Jüdisches Museum Frankfurt0.5 mi
- Oper Frankfurt0.5 mi
- European Central Bank0.5 mi
- Deutsche Bank0.6 mi
- Hammering Man0.7 mi
- Alte Oper0.8 mi
- Congress Center Messe Frankfurt0.8 mi
- St Paul's Church0.8 mi
- Hauptwache0.8 mi
- Römer0.8 mi
- Zeil0.9 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Excelsior
FAQs when booking at Excelsior
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Frankfurt am MainGood to know
Value for money | 9.2 |
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Distance to city center | 0.8 mi |
Nearest Airport | Frankfurt am Main |
Distance to airport | 6.6 mi |