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Very clean hotel, comfortable room, helpful staff
very friendly and helpfull staff, comfortable bed, good breakfastbuffet. even though it was a non-smoking room, the smell of old smoke was everywhere in the room.
Good bed for sleeping
The hotel has a very good location, just in Neubrandenburg heart, very clean and the prices are within the budget. There was no swimming pool :-(
We liked the warmth of the greeting, the quality of the accommodation and the central facilities, the quietness and sereneness of the location - in the midst of 'pleine compagne' and the cuisine. The fact that there is not so much to do locally - Griefswald and Usedom are some way away and the local towns and villages seemed pretty plain affairs.
Beautiful country Gutshaus! We felt very relaxed and well treated no
Staff seemed a little hassled when we arrived and departed, attempting to answer the phone and deal with uson each occasion.It was not very easy to find, especially as the signs all pointed to the Hotel Hellfeld, with no mention of Greenline. Food OK, breakfast unremarkable. Car park good. Knowing it was near the airport would have helped. Fire exit next to our room blocked by huge plant in tub - no chance of moving it in an emergency
Nice staff, fixed dinner too us in the evening without any problem though we arrived late Staff couldn't speak english very well
The food and the service in the restaurent was kind and shift
Hotel beautifully clean, with lots of well thought out touches. Staff keen on quality, and nothing to fault except the absence of a lift, which isn't life-threatening. Overall pleasant, and thoroughly recommended. No lift
Rooms were large. Price was very reasonable. Breakfast buffet had numerous choices and employees hustled to keep all items replenished.
A very good and kindly staff. Good food in the restaurant. I do not like that I have to pay to get on the internet - in the description it says that internet is for free.