Basics
Accessibility and suitability
Dining
Services and conveniences
Bathroom
General
Bedroom
Media and entertainment
Laundry
Family friendly
Workspace
Pool
Parking and transportation
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, an outdoor pool, and a fitness center. Additionally, it provides contactless check-in/check-out, hand sanitizer in guest accommodation, and disinfection of high-touch surfaces for the safety of guests.
How is the quality of the beds and cleanliness?
Guests have praised the comfortable beds, sheets, and pillows. However, some guests have mentioned issues with cleanliness, such as dirty rooms and broken tiles in the bathroom.
Is parking available at the hotel?
Yes, the hotel offers free parking for the convenience of guests.
What can guests expect from the customer service?
The hotel staff has been described as friendly, helpful, and courteous by many guests. However, a few guests have reported instances of rude or unprofessional behavior from the front desk staff.
When is the best time to visit the hotel?
The high season at the hotel is in March, while the low season is in May. Guests may consider these times for their visit based on their preferences and travel plans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Some guests noted that the hotel is less crowded in May, making it a good time to visit for a quieter experience.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Frisco Central Park, Dr Pepper Arena, and Stonebriar Centre, providing guests with plenty of entertainment options within walking distance.
Check Room Cleanliness
Some guests reported issues with room cleanliness, including dirty rooms and broken amenities. It's advisable to thoroughly inspect the room upon arrival and promptly report any issues to the staff.
Verify Room Amenities
Several guests experienced problems with in-room amenities such as the television, shower, and heating. It's recommended to ensure all amenities are in working order upon check-in.
Be Mindful of Noise Levels
Numerous guests mentioned thin walls and noise disturbances from neighboring rooms. Light sleepers may want to consider bringing earplugs or requesting a quieter room location.
Confirm Breakfast Availability
Some guests encountered issues with the availability and quality of breakfast items, including broken pancake makers and limited food options. It's advisable to check breakfast availability and variety during your stay.
Address Any Maintenance Concerns
Several guests reported maintenance issues such as broken tiles, non-working lights, and bathroom problems. Guests should promptly report any maintenance concerns to the staff for resolution.
Double-Check Reservation Details
A few guests experienced issues with room readiness and reservation accuracy. It's recommended to confirm reservation details and room readiness with the hotel prior to arrival.
Inquire About Pool Status
Some guests noted that the pool was closed for an extended period. Guests interested in using the pool should inquire about its current operational status before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | February | $110 | $131 |
Cheapest month to stay with an average 16% drop in price. | Most expensive month to stay with an average 43% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 3.0 mi | Dallas Love Field | 18.2 mi |
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