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Frisco car rental reviews and directory
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Frisco
2930 Preston Rd Ste 920
+1 972 712 2583
- 8.4
- 8.8
- 8.4
- 8.0
- 8.4
Recent reviews
10.0 Excellent
May 7 2016
Pros: The car was good, clean. The service efficient
Cons: The personnel could have been a little more friendly, they were very efficient
8.0 Good
Mar 4 2017
Drop Off
Pros: The customer service guy was professional and courteous.
Cons: The office was hard to find.
4.0 Mediocre
Apr 9 2017
Cons: Waited for over an hour to get the truck,
10.0 Excellent
May 4 2017
Great Experience
Pros: The car I rented developed a leak in the left front tire. I rented the car in Texas. Went to Hertz in Clearwater, FL. They exchanged it for the same vehicle and I was back on the road 5 minutes later! Great value, great experience!
10.0 Excellent
Jun 17 2017
Pros: Convenient, good price
Avis
Avis reviews
Car rental locations
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Avis
Locations in Frisco
2605 Preston Road, Suite B
+1 972 668 1591
8756 Teel Parkway
+1 214 494 4632
- 7.5
- 9.0
- 9.5
- 6.0
- 8.0
Recent reviews
10.0 Excellent
Apr 5 2016
Pros: Car
Cons: N/a
6.0 Okay
Apr 16 2016
Charged me for an extra day because they did not c
Pros: Car was clean. I ordered a smaller car (Ford Focus) because I wanted good gas mileage. They did not have one when I showed up so after spending 10 minutes trying to get me to pay more money for an upgrade they gave me the bigger SUV (Chevy Equinox) at the same price. The care was very nice, very comfortable so it is hard to complain but it is not what I asked for.
Cons: I called the Frisco Location I rented from and confirmed they had a dropbox and that it was OK to drop the car off after hours Wednesday night. I was paying through Thursday morning but I had no problem with that. I received an conformation E-mail that they received the car on Friday morning. I asked them what they charged me and they added an extra day charging me through Friday even though the large white SUV was parked a few feet from their front door. I asked them to remove the extra day and said I had the gas receipt from the gas station they share a parking lot with to confirm the time and date I dropped off the vehicle. They said there was nothing they could do but they would talk to the manager next week about it!!!
7.2 Good
Mar 20 2017
"Intermediate" SUV
Cons: Reserved an Intermediate SUV, but found out what that actually is, is the smallest SUV you can get. They only call it intermediate, but there is no size they offer smaller, that is the smallest. Intermediate MEANS middle so this is deceitful. That wouldn't have even fit three of our suitcases, so we upgraded to a larger one, which is of course what they intend. They also had us down to pick it up at noon, and online it shows their hours on Sunday as closing at noon. So, we got there at 11 to pick it up, and they tried to charge us extra for picking it up "early." They ACTUALLY closed at 2pm, but that's not what it says on their website so we had no way of knowing. Plus, we're not keeping the car any longer than planned if we drop it off at 11am. My husband took issue with the charge and they ended up taking it off. So there are ways they try to sneak in more charges, just pay attention. Call for hours, you can't trust the website. And intermediate actually means SMALL.
8.8 Excellent
Apr 22 2017
Pros: Vehicle
Cons: Time to pick it up and the cleanliness of the vehicle.
Budget
Budget reviews
Car rental locations
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Budget
Locations in Frisco
2605 Preston Road Suite B
+1 214 872 3950
8756 Teel Parkway Suite 315
+1 214 494 4281
- 2.0
- 4.0
- 4.0
- 4.0
- 2.0
Recent reviews
2.0 Poor
Jan 3 2016
Pros: They did NOT have the car I rented or a similar car! What they had was nothing close to what I had rented. The person at the counter was rude and unhelpful.
I ended up renting from another company while standing in the lobby at Budget. This was on Christmas Eve and it cost me 250.00 more. I want that money back from soneone and am ready to go after them
I will NEVER use Budget Rent car again.
4.4 Okay
Feb 29 2016
Watch the small print!
Pros: The car was new and clean.
Cons: Thought I was getting unlimited mileage but the small print said 1750 miles included. Went about $400.00 dollars over that. My fault but I am sure many people missed the very small print.
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Frisco
275 Old Newman Road
+1 214 469 2691
4760 Preston Rd Ste 240
+1 972 335 0944
6464 Preston Rd
+1 214 436 4155
6600 State Highway 121
+1 214 618 3571
8811 Teel Pkwy Ste 260
+1 214 705 7231
9474 John W Elliott Dr
+1 972 334 9441
- 9.0
- 9.0
- 9.0
- 9.0
- 9.0
Recent reviews
10.0 Excellent
Jan 25 2017
Fantastico
Pros: I have always used kayak. And each time I used Kayak I was always satisfied. The reason for my satisfaction goes beyond the pricing. But I also enjoy the comfort and ease at booking my rental very swiftly. And one last thing I like about kayak, is the opportunity that I get in spreading my choices among different rental services.
8.0 Good
Feb 21 2017
Pros: The courteous service personnel at the office at Frisco, Dallas.
Cons: The response for help while I was driving with a warning sign on the dashboard of the car was far from satisfactory.
13 travelers who rented a car in Frisco gave the car agency they used an average rating of 7.6