Location was good. Bed was hard. Room definitely could use some updates
3 stars
Holiday Inn Garland
Photos of Holiday Inn Garland
Overview
Garland Hotel's Amenities Ensure Superior StayConveniently situated in the northeast suburbs of Dallas, the full-service Holiday Inn® Garland hotel exceeds all expectations with its quality service. Whether you're here on a business trip or Garland vacation, this hotel's location off President George Bush Highway is the perfect choice.From upscale shopping to first-rate golf courses, this hotel in Garland, TX is close to all the best reasons to visit the Garland area. Summer months are marked by water-filled fun at the nearby Hawaiian Falls Waterpark. With 63 holes of championship-level golf, the Firewheel Golf Park offers a challenge for players of all skill levels. If you're looking for big-city attractions, downtown Dallas is less than an hour away.Business travelers enjoy an easy route to companies like Raytheon, Cisco Systems, Rockwell Collins, Navistar, Atlas Copco and Fujitsu. All rooms include reliable free wifi, and the Business Center has all the tools you need. Planning a meeting in Garland, TX? The hotel's facilities feature more than 4,000 square feet of flexible space.Southern hospitality and quality amenities await you at this Garland hotel. For breakfast and dinner, Wild Fire Bar & Grill is sure to have something to satisfy your taste buds. Other hotel amenities include an indoor pool, whirlpool, and fitness center. We're excited to be your choice for full-service accommodations in Garland, Texas.
Latest deals for Holiday Inn Garland
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Garland
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Storage available
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Spa and wellness center
- Heated pool
- Hot tub
- Indoor pool
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Free parking
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Holiday Inn Garland
8.0
Very good
729 verified ratings
Wonderful
374
Very good
110
Good
53
Okay
34
Fair
52
Mediocre
24
Poor
82
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the nice rooms and restaurant. However, many reviews pointed out significant issues with the service, including rude staff and unresolved billing problems, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Great bed and pillows and the towels were very thick and soft, and plentiful. Carpets were very clean as well. Room was quiet.
Pros (+) The wait staff and maids were great.
Cons (-) The service was so very poor, We could never find a manager, Someone charged 100.00 food service to my room, No ONE on staff that morning could help me. Waitress helped so much in finding the ticket and it was my name on the bill, but it was not my address or state. It took the waitress 30 minutes to find someone to help at the front desk. Then we were told that there was nothing that he could do ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented various health and safety measures, including contactless check-in/check-out, physical distancing rules, and regular disinfection of high-touch surfaces to ensure a safe and clean environment for guests.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and ease of access during your stay.
How is the food quality at the hotel?
Guests have enjoyed the breakfast and food options at the hotel, and the staff is attentive to ensure a pleasant dining experience.
What can I expect regarding the cleanliness of the rooms?
The hotel takes pride in maintaining clean and comfortable rooms for guests, with regular cleaning and attention to detail to ensure a pleasant stay.
When is the best time to visit the hotel?
The high season at the hotel is in September, offering a great time to experience the hotel's amenities and nearby attractions. However, it's important to note that the low season is in July.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in September
Guests have highlighted September as the high season, indicating that this time of year may offer a particularly enjoyable experience at the hotel.
Explore Nearby Attractions
The hotel is conveniently located near Hawaiian Falls Firewheel, Patty Granville Arts Center, Plaza Theatre, and Garland Opry, providing plenty of entertainment options within a short distance.
Check for Room Updates
Some guests noted that certain rooms may require updating. It may be beneficial to inquire about recently renovated rooms or newly refurbished areas when making a reservation.
Verify Pool and Spa Availability
Before booking, it's advisable to confirm the status of the pool and spa facilities, as some guests reported unexpected closures or maintenance issues.
Be Mindful of Noise Levels
A few guests mentioned noise-related issues, particularly with air conditioning units. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Clarify Breakfast Inclusions
While the hotel advertises breakfast, it's important to note that it may not be included in the stay and must be purchased separately. Guests should verify the breakfast policy to avoid any surprises.
Confirm Staff Friendliness
Some guests reported mixed experiences with staff friendliness. It may be helpful to set expectations accordingly and communicate any concerns to the management if necessary.
Stay Informed About Amenities
Guests have highlighted issues with amenities such as the bar being closed or the pool and hot tub not working. Prior to arrival, it's advisable to check the status of all amenities to avoid disappointment.
Address Room Cleanliness
Several guests mentioned cleanliness concerns, including issues with room tidiness and maintenance. It's recommended to communicate any cleanliness-related issues to the staff for prompt resolution.
Location
5110 North George Bush Fwy, Garland, TX 75040
What's nearby
- Hawaiian Falls Firewheel0.9 mi
- Patty Granville Arts Center3.4 mi
- Plaza Theatre3.5 mi
- Garland Opry3.5 mi
- Lakewood Brewing Co.5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Garland
Low season | October |
|---|---|
High season | August |
Average price (weeknight) | $87 |
Average price (weekend night) | $118 |
When to book a room at Holiday Inn Garland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in GarlandGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 14.8 mi |
Everything you need to know for your stay in Garland
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