Garland Car Rentals

Sun 4/30 Pick-up
Noon
Mon 5/1 Drop-off
Noon
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Garland car rental reviews and directory

Enterprise
enterprise
Car rental reviews:
Good (6.2, 14 reviews)
Car rental locations in Garland:
6 locations
Enterprise
Locations in Garland
10841 Estate Lane
+1 214 221 1986
11411 E Northwest Hwy Ste 233
+1 214 328 9126
11675 Lbj Freeway
9728403243
3035 S. Shiloh Suite 250
9728642044
3601 S Shiloh Rd
+1 972 271 9190
3602 Forest Ln
+1 972 272 1690
  • 5.9
  • 6.8
  • 6.6
  • 6.0
  • 5.7
Recent reviews
2.0 Poor
Aug 22 2016
"Not Our Problem"
Pros: There was nothing to like. Kayak representatives failed to be helpful/resourceful in supporting me to resolve the issue of no rental available at Enterprise Rental, after the flight I booked on Kayak was delayed and therefore no car was available at the airport, when I arrived. The representatives had a "not our problem" response to my concerns regarding the debicle. I ended up spending triple the amount the rental to retrieve my sick mother and get her back to Dallas international to go back to Los Angeles. No Bueno Kayak.
Cons: Customer Service poor No Car Available when I arrived No networking between Kayak other Entity for Customer Satisfaction or troubleshooting issues.
10.0 Excellent
Aug 30 2016
Pros: Appointment set up was easy and pick up service was excellent. I was able to drop off the rental at my nearest Enterprise giving me additional flexibility. .
6.8 Good
Sep 14 2016
Pros: My experience with the staff was fantastic. I love the fact that the staff was extremely friendly and accommodating to the best of their abilities. Going the extra mile to assist us with the issue for which we encountered great service their rendered for my family and I. A staff afford me the used of his personal cellular phone.
Cons: I love the fact that all of the staff tried very hard to accommodate my family and I. We ended with Alamo which is the same company great service and different policy I respect all policy however when you have guest visiting from another country management should be empowered to except cash, if it is the only method of payment. The reservation that we had with Enterprise was not at the air port, when we arrived they were closed. we did not check our booking therefore we could only be accommodated for one night if we cancel are reservation. We had a long drive of two hours drive to Wichita Falls that night so we had to cancel just to get a car that night. which cost us in the end more than sixteen hundred dollars verses eight hundred and eleven dollars twenty four cents which was the cost of the reservation.
10.0 Excellent
Sep 25 2016
Awesome!
Pros: I got a rental in Dallas since it was cheaper to fly to DFW and drive the 3 hours to my boyfriend instead of flying to him. I originally had a small economy car (Kia or similar) but once I got there Erica asked if I would mind a free upgrade. I ended up with a Jeep, and she also waived my gas fee since I had to get a suv. The jeep was great and Erica was great, drop off was easy! Great experience I'll definitely be using Enterprise again!
10.0 Excellent
Oct 17 2016
Quick weekend trip
Pros: Convenience, friendliness of the staff
10.0 Excellent
Oct 24 2016
Pros: convenience and customer service
5.2 Okay
Nov 7 2016
location
Pros: They were friendly and the car was clean.
Cons: It would have been nice to know that the pick-up location for the car was 20 miles away and there was no ground transportation other than a $45 tax ride to get there. The NW Highway address meant nothing since that highway borders the airport. I'll know better next time. Other companies at the airport were slightly more if I'd know what I know now, would have chosen them.
2.0 Poor
Nov 29 2016
Pros: Nothing
Cons: I ordered a car online and was not available in 3 locations. because i needed economy car for a week just to go to work, staff behaivour very rude, no attention to costumer, it seemed like they were not there to rent cars. Never again enterprise.
10.0 Excellent
Dec 13 2016
Perfect Service!!
Pros: Everything was ready to go as soon as I got to enterprise.
6.0 Okay
Jan 3 2017
Pros: The car seats were very nasty didn't have a replacement
Avis
avis
Car rental reviews:
Okay (4.6, 5 reviews)
Car rental locations in Garland:
1 location
Avis
Locations in Garland
11822 East Northwest Highway
+1 214 321 5176
  • 4.0
  • 5.2
  • 5.2
  • 3.6
  • 4.8
Recent reviews
2.0 Poor
Apr 15 2016
HORRIBLE
Pros: Nothing about that experience was good
Cons: All of it.....when I got to avid to pick up the car reserved for me......they gave it away to a walk in.....them tey said come back in 30 minutes and they would have my car.....got back in 20 minutes and again they gave the car away to a walk in after they told me I would get the car I reserved.....then they told me I was out of luck they weren't going to do anything for me cause they closed at noon.....on top of that they STILL haven't refunded the $63 from the insurance. ....so no I won't take kayaks advice ever again....
9.6 Excellent
May 27 2016
Dallas Avis is THE BOMB awesome!!! from Cyndi in C
Pros: We got a brand new car that was INCREDIBLE!!! It had a rear-view camera on the bumper to show the back-up scene. I just kept wanting to back up just to witness that feature. The ride was smooth. The inside temperature was perfect for all weather situations since it was individualized for each passenger. We went through rainy and hot days with ease. The staff at AVIS was very supportive, AMAZING, and super-fun!
Cons: The car kept losing connection with our phone telling us that the USB didn't support our smart phone for the GPS. We got lost 3 times because of that.
2.0 Poor
Jul 9 2016
Dirty, scratched ashamed to drive the car
Pros: The car drove nicely
Cons: It was dirty from the previous driver, dusty, greasy smudges on everything, stuff on the floor, dirty Windows, scratches all o et the car, I was embarrassed to pick up clients in the area. broken car charger. Nearly impossible to find an address to return vehicle, then when I finally got an address, my Gps didn't recognise the location. I went to the wrong place the first time. then the attendant told me to get on the green bud and pointed do o got on it but it took me to the wrong terminal. I nearly missed my plan. I shouldn't pay for bad service. 312.758.2584. Shari icornes
2.0 Poor
Nov 13 2016
The worst.
Pros: Avis and budget have a glitch in their system that creates an invalid report on your driver's license. So I was unable to rent from them and they were not willing to call to fix the situation. I was able to rent with zero problems from another car rental company. This is the second and last time I will try to run from them.
7.2 Good
Mar 18 2017
Cons: Extremely inconvenient hours for pickup and return. Very limited selection too. Got there a tiny bit late and almost all the cars were gone.
Hertz
hertz
Car rental reviews:
Okay (4.8, 5 reviews)
Car rental locations in Garland:
1 location
Hertz
Locations in Garland
11300 E Northwest Hwy
+1 214 553 1390
  • 4.8
  • 4.8
  • 4.8
  • 4.4
  • 5.2
Recent reviews
2.0 Poor
Dec 8 2015
Terrible that KAYAK changes pick u location!
Cons: I asked for a car at DFW airport, I reserved it and when I arrived they said the car was reserved at another location... don´t know how that happened, when did Kayak change my requirement? and I ended up paying double. Terrible!
8.0 Good
Apr 12 2016
Inventory was an issue
Pros: Prompt service when picking up car at DFW airport.
Cons: No car was available at the original location reserved, so I had to travel 20+ miles to another location to get my reservation.
2.0 Poor
Apr 15 2016
Might as well have been a scam
Pros: Nothing.
Cons: Tried to confirm reservation and availability on the phone but no one would ever answer or return my call. Got all the way to the location and was informed there were no cars available to rent.
2.0 Poor
May 24 2016
Its Extremely Poor
Pros: i did not like any thing
Cons: I reserved my car 2 weeks before and when I went to Hertz to pick up my reserved car,Hertz told me that its a third party reservation we cannot give you the car at the price it was reserved and they increased the price thrice. I really had to rush to another rentals at that moment.It was a terrible experience.I will never reserve any car from kayak.com.Even I had the conformation mail they did not give me car at the price that was on my reservation.
10.0 Excellent
Apr 3 2017
Pros: The customer service was excellent!
Cons: I wish the staff went over the car with me. Many of the cars they have is new, so there are features that are available that many would not know. Ask a staff member about the car or a feature and you can easily stump them,
Budget
budget
Car rental locations in Garland:
2 locations
Budget
Locations in Garland
11822 East Northwest Highway
+1 214 324 1780
1901 Northwest Hwy, Suite 106
972-864-2222
24 travelers who rented a car in Garland gave the car agency they used an average rating of 5.5

Car Rental Locations in Garland

Garland
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