The Crossroads Inn and Suites is an incredible place to stay at in Gatlinburg; this hotel is located right in the Great Smoky Mountains and there is so much to do including lots of great hikes in this stunning area. There are also plenty of great amenities within the hotel including the pool – this pool is a great place for parents to take the kids if they have a little more energy, or you can work on your tan on the sundeck. There are other water elements as well, they are perfect for the kids to run around in. There is a free hot breakfast on site and you can also enjoy the fitness center – this place is perfect to stay on your routine despite being on vacation.
The rooms at the Crossroads Inn and Suites include the two queen beds, one king bed, one king bed jacuzzi suite, king bed loft suite, and the two bedroom apartment suite. There are also options in other rooms to have a jacuzzi and a fireplace – or both. All of the rooms are especially spacious and have great view of either the pool or the beautiful countryside. There are also flat panel televisions in the rooms that have access to hundreds of channels.
Staying at the Crossroads Inn and Suites is a fantastic way to spend time with the family in a beautiful mountain setting. There are a lot of different activities to do and the hotel is a great place to strengthen those bonds.
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Pros. The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Cons. The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast
Pros. Super clean. Close to everything. Friendly staff.
Cons. Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!
Pros. We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Cons. I did not like being in an adjoining room and the breakfast area was on the 4th floor.
Pros. Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Cons. Jacuzzi tub motor was very weak.
Pros. location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Cons. ants and you took of them thank you.
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What amenities are available at Crossroads Inn & Suites?
Crossroads Inn & Suites offers a variety of amenities including a pool, free hot breakfast, fitness center, and complimentary parking.
What can I expect from the rooms at Crossroads Inn & Suites?
The rooms at Crossroads Inn & Suites are spacious and include options for two queen beds, one king bed, jacuzzi and fireplace features, with great views of the pool or countryside.
When is the best time to visit Crossroads Inn & Suites?
The low season at Crossroads Inn & Suites is in August, while the high season is in December.
How is the cleanliness at Crossroads Inn & Suites?
Guests have mentioned that the rooms at Crossroads Inn & Suites are clean, but some have reported issues such as dried food, mold, and cleanliness of the bathrooms.
What are guests saying about the beds at Crossroads Inn & Suites?
While some guests found the beds to be comfortable, others mentioned that the beds felt too hard and uncomfortable.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some rooms offer views of the pool or beautiful countryside, providing a pleasant backdrop for your stay.
Consider Room Options
Depending on your preferences, you can choose from rooms with two queen beds, one king bed, a jacuzzi suite, a loft suite, or a two-bedroom apartment suite, each offering different amenities such as a jacuzzi and fireplace.
Take Advantage of the Location
The hotel's proximity to downtown Gatlinburg and various attractions makes it convenient for exploring the area without needing to drive.
Be Mindful of Noise Levels
Several guests mentioned thin walls, so if you're sensitive to noise, it may be helpful to bring earplugs or request a quieter room.
Check for Renovations
Some guests experienced inconvenience due to ongoing renovations, which affected services such as breakfast and the functionality of amenities like the elevator and fireplace.
Parking Considerations
The hotel's parking lot can get crowded, especially on weekends, so plan accordingly and be prepared for limited space.
Accessibility Features
The hotel offers increased accessibility, including wheelchair-accessible units and amenities, making it suitable for guests with mobility needs.
Verify Available Services
Due to varying experiences with breakfast availability, it's advisable to confirm the status of complimentary breakfast and other services before booking.
Consider Noise and Maintenance Issues
Some guests encountered noise disturbances and maintenance issues, so it's advisable to check recent reviews for any recurring problems.
Staff Friendliness
While many guests appreciated the friendly and helpful staff, a few mentioned encounters with less friendly or accommodating personnel.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | December |
Average price (weeknight) | $171 |
Average price (weekend night) | $154 |
Crossroads Inn & Suites is located at 440 Parkway, 0.1 miles from the center of Gatlinburg. Sweet Fanny Adams Theatre is the closest landmark to Crossroads Inn & Suites.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Crossroads Inn & Suites.
Yes, Crossroads Inn & Suites offers free Wi-Fi.
Yes, Crossroads Inn & Suites offers free parking.
Crossroads Inn & Suites is 27.8 miles from Knoxville McGhee Tyson. Crossroads Inn & Suites is 57.7 miles from Asheville Regional.
Yes, Crossroads Inn & Suites has a pool onsite.
KAYAK scours the web for all room deals available at Crossroads Inn & Suites in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crossroads Inn & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crossroads Inn & Suites.