Pros (+) Within walking distance of all the major attractions.
2 stars
Clarion Pointe Downtown Gatlinburg
Photos of Clarion Pointe Downtown Gatlinburg
Overview
The Park View Inn Gatlinburg offers guests a comfortable place to stay that is in a convenient location to all of the area attractions. The decor is a mix of rustic and cozy, traditional styles. The amenities include an outdoor pool that is open during the warmer months and a front desk area that is available to assist guests 24-hours per day. The housekeeping staff is around to tidy up daily, and there is free WiFi and free parking for guests of the property.
There are 96 guestrooms which are arranged over four floors. Each of the rooms has air conditioning to keep things cool and comfortable during the summer months. There are also irons, ironing boards, and hairdryers available for guest use. The private bathrooms have shower/tub combos, and there is a 49" television provided in each room which has cable channels. There is free WiFi in the guest rooms, and travelers can use the telephones to make free local calls.
Withing walking distance of the hotel, guests will find the Ripley's Aquarium of the Smokies and the Gatlinburg Sky Lift. Also accessible on foot is the Gatlinburg Space Needle and the Gatlinburg Convention center. The Great Smoky Mountains National Park is less than 30 minutes away on foot, and there is also the Ripley's Believe It or Not Museum which is less than 15 minutes away on foot. Other attractions include the Ole Smoky Moonshine Distillery, the Smoky Mountain Brewery, and Cooter's Place. The Mountain Mall is nearby for shopping, and the Ripley's Marvelous Mirror Maze is less than a mile away.
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Amenities at Clarion Pointe Downtown Gatlinburg
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Child pool
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Dining
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
- Snack bar
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Express check-out
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Bathtub
- Hairdryer
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Pool
- Pool with a view
- Outdoor pool
Laundry
- Iron and ironing board
Things to do
- Golf
Health and safety
- Daily housekeeping
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of Clarion Pointe Downtown Gatlinburg
7.4
Good
2218 verified ratings
Wonderful
569
Very good
277
Good
310
Okay
202
Fair
279
Mediocre
176
Poor
405
Summary of reviews
Guests say
Guests appreciated the hotel's location, being close to downtown and major attractions. However, many expressed disappointment with the cleanliness of the rooms and facilities, citing issues like dirty towels, dust, and unclean bathrooms. While some staff members were noted for their friendliness and helpfulness, the overall service experience varied, with some guests facing issues that went unresolved. Overall, the hotel offers a decent stay for its location but requires significant improvements in cleanliness and maintenance.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
7 reviews
7 out of 10
15 reviews
All reviews
Pros (+) Location
Cons (-) We’ve stayed here before and it’s always good for location and price can’t really be beat. We put in for a king bed and when we got there had two double beds. Not a huge deal but not what we wanted. The TV didn’t work either which would have been aggravating if we stayed more than one night. We didn’t say anything to management about this during our stay because we got there and quickly went downt...
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Pros (+) The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely sta...
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Cons (-) Room had damp smell
Pros (+) We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Cons (-) Tv didn’t work. Baseboard coming off. No tub stopper. Sketchy lamp shade. AC cover fell off. No signage on the unit, just knobs. Had to guess what was what. Bed sagged toward the middle.
Pros (+) The view.
Cons (-) There was mold in the bath room the staff was insulting the TV picture was crappy had bed bugs asked for my money back we spent 103 on one night and it was awful I will never stay there again and I am trying to get my money back.
Pros (+) This was a good stay for the money. The breakfast was not all that bad and the rooms are in close proximity to Gatlinburg's main drag.
Pros (+) pool
Cons (-) management, room was not clean, dirty pillow cases , tub didn't drain. overall experience was awefull
Pros (+) Staff very friendly and helpful older but bang for your buck, beds clean and comfortable and bathroom clean decent breakfast selection,overall very pleased with stay there, I was there to ride motorcycle in the park so my needs were comfortable bed and clean bathroom I only slept and showered didn't need room accommodations like being home just needed clean, location is close enough to walk uptown...
Cons (-) Carpet worn but that's expected with the volume of people that stay in Gatlinburg, and small issue with shower head leaking from crack in screw on connection
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Pros (+) I bought two rooms at noon on the same day we needed to stay. We arrived shortly after I made the reservation and the desk staff were very friendly and helpful. Unfortunately the rooms were not ready yet but we really didn't expect them to be as it was just about noon. When we came back at 3 they were ready. We found them to be clean and well cared for. No complaints at all
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the guest rooms?
The guest rooms are equipped with air conditioning, irons, ironing boards, hairdryers, private bathrooms with shower/tub combos, 49" televisions with cable channels, free WiFi, and telephones for free local calls.
What are the nearby attractions within walking distance of the hotel?
Within walking distance, guests will find the Ripley's Aquarium of the Smokies, Gatlinburg Sky Lift, Gatlinburg Space Needle, Gatlinburg Convention Center, and the Great Smoky Mountains National Park.
What practical amenities are available for guests' convenience?
Guests can enjoy free WiFi, free parking, a 24-hour front desk, daily housekeeping, and a business center for their convenience.
What do guests appreciate about the hotel's location and cleanliness?
Guests appreciate the hotel's excellent location, cleanliness, and comfortable beds, providing a great view of downtown Gatlinburg.
What are some common concerns about the hotel's facilities?
Some guests have mentioned concerns about limited parking, bathtub drainage issues, non-functional microwave, and the need for room maintenance such as non-slip strips in the bathtub.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Convenient Location
The hotel is within walking distance of many attractions, making it easy to explore the area without needing to drive.
Consider Room Size
Some guests found the rooms to be smaller than expected, so if space is a priority, it may be worth inquiring about room size options.
Check Room Amenities
Guests appreciated the availability of amenities such as a microwave, refrigerator, and coffee maker in the rooms, making it convenient for storing and preparing snacks and drinks.
Be Mindful of Noise Levels
A few guests noted that the hotel can be noisy, especially during peak times. Light sleepers may want to consider this when booking.
Inquire About Breakfast Variability
While some guests enjoyed the breakfast, others found it to be repetitive. It may be worth checking with the hotel about the variety of breakfast options available during your stay.
Confirm Room Cleanliness
Several guests mentioned issues with room cleanliness. It may be beneficial to request a thorough cleaning or a room change upon check-in to ensure a comfortable stay.
Consider Parking Options
Some guests advised against parking in the back due to poor lighting. It may be worth considering this when choosing a parking spot upon arrival.
Check for Maintenance Issues
A few guests reported maintenance issues such as non-functional lights and clogged drains. It may be helpful to check the room for any such issues upon arrival and report them to the front desk.
Inquire About Room Upgrades
Considering the mixed reviews on room quality, it may be worth inquiring about the availability of upgraded rooms or suites for a more comfortable stay.
Location
200 East Parkway, Gatlinburg, TN 37738
What's nearby
- Ripley's Aquarium of the Smokies414 yd
- Guinness World Records Museum0.3 mi
- Treasure Quest Miniature Golf0.4 mi
- World of Illusions0.4 mi
- First Methodist Church0.5 mi
- Gatlinburg Sky Lift0.6 mi
- Gatlinburg Space Needle and Family Fun Center0.6 mi
- Ole Smoky Distillery0.6 mi
- Gatlinburg Convention Center0.7 mi
- Gatlinburg Farmers Market0.7 mi
- Ober Gatlinburg0.8 mi
- Sugarland Cellars Winery1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Clarion Pointe Downtown Gatlinburg
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $72 |
Average price (weekend night) | $87 |
When to book a room at Clarion Pointe Downtown Gatlinburg
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 27.7 mi |
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