Cons (-) Got my card statement got over charged $45.
2 stars
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
Photos of Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
Overview
Providing an indoor pool and a Jacuzzi, Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway is located in Gatlinburg and is a brief walk from Gatlinburg Convention Center and Great Smoky Mountains. It provides wired internet and is steps from Ober Gatlinburg Ski Resort and other well-known attractions.
The hotel has a 24-hour reception, a ticket service and an express check-in and check-out feature. Snow sports, a kids pool and a safe are also provided.
Each comfortable room at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway provides a refrigerator, as well as all the necessities required for an enjoyable stay. They are also fitted with a microwave and a hair dryer.
There are a selection of restaurants and cafés near the hotel, and Pigeon Forge is an easy car trip away. Gatlinburg Space Needle Tower is within a 10-minute walk and Gatlinburg-Pigeon Forge Airport is 25 minutes' drive away.
Latest deals for Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Complimentary breakfast
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Things to do
- Hiking
- Bicycle rental
- Fishing
- Golf
- Cycling
- Skiing
- Horse riding
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Bathroom
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Fireplace
- Telephone
Services and conveniences
- ATM on-site
- Express check-out
- 24hr front desk
Pool and spa
- Hot tub
- Pool
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Reviews of Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
6.3
Okay
2997 verified ratings
Wonderful
538
Very good
290
Good
408
Okay
281
Fair
450
Mediocre
305
Poor
725
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to attractions and amenities. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and bathrooms. Service was also a common complaint, with guests experiencing slow check-ins and inadequate responses to maintenance issues. Overall, while the location was a strong point, the hotel needs improvements in cleanliness and service.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.5 out of 10
2472 reviews
5.2 out of 10
274 reviews
6.7 out of 10
34 reviews
5.7 out of 10
1 review
4.6 out of 10
10 reviews
All reviews
Pros (+) Good location
Cons (-) Rooms weren't very clean and were very outdated
Pros (+) The location was the only good thing. It's right at the entrance of the park.
Cons (-) We arrived and the staff was not very friendly. They were arguing with each other because they double booked a room. Our room smelled of mildew. There were stains on everything. Two of the lights did not work in the room. The floor was sticky. The AC did not work. The sound on the tv did not work, I had to rewire it and reprogram it. I would not recommend this room to anyone. It was very outdated ...
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Pros (+) Convenient location and comfortable bed.
Cons (-) Place lacked basic cleaning. Dust on fans, walls not wiped down, etc. They need to remodel too. Part of my bathroom mirror frame had melted, and there was stains and cigarette burns all over the sheet and comforter set. Plus, when you walk into your room, your immediately reminded of your grandmother's damp basement.
Pros (+) The location is perfect. It has always been out go to place to stay
Cons (-) To begin with the room was not as clean as it typically is there. The sink was either dirty or stained and there were some toenail clippings next to the bed but we had never had a problem before and I didn't want to ruin our trip so it was overlooked. The wifi never worked in the room but that was the least of our concerns. The drawer in the dresser broke as soon as I tried to set clothes in it. T...
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Pros (+) The location
Cons (-) The front desk agent checked my employee into a occupied room, when my employee went to the front desk to inform the agent he was told the room we reserved was not available and we would need to speak with a manager in the AM. Me employee went to the front desk the following day to get a room change to the double room I reserved and the agent said we are not changing your room and if you want to s...
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Pros (+) Great location. Within walking distance to a lot of Gatlinburg attractions. Nice continental breakfast. Extremely helpful/friendly front desk staff.
Cons (-) Bathroom was extremely dirty. Found hairs in the shower from prior guests. Walls around shower seemed to have some sort of bacteria or mold. Shower curtain had tear in it and was poorly stitched up. Door did not fully close at the top outside jam unless pushed on from the inside. Hotel sign was not lit at night and was damaged.
Pros (+) The only really great feature about our hotel as the location. The lady at the desk at time of check-in was really nice and the second the third shift guy was really nice.
Cons (-) When we better the room it smelled of smoke and it was supposed to be a non-smoking room and then when look at the beds one had a cigarette burn in the blanket. When I went to take my morning shower I frozen my water never got hot and then I pulled a wash cloth off the rack and it had blood on it. We left our room to take children out come back beds where made bathroom had not been cleaned and no ...
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Cons (-) No rooms were available upon arrival, despite advanced reservations with confirmation. Front desk attendant did not care and only offered to upgrade the room for an additional fee. Do not attempt to stay here, you will not get a room for the reservation price, bait and switch.
Pros (+) AC didn't really work, the place was kind of a dump, the staff was disinterested at best, the continental buffet was nasty & loud as heck as they went about their business, even early in the morning.
Cons (-) Pretty much everything about the place.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway?
Many guests have praised the very comfortable beds at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway, ensuring a good night's sleep during your stay.
Is parking readily available at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway?
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway offers plenty of parking, providing convenience for guests, especially in the middle of the strip.
How is the food quality at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway?
While some guests have mentioned that the breakfast could be better, others have loved the coffee and found the beds very comfortable, ensuring a good start to the day.
How clean are the rooms at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway?
Guests have had mixed experiences with room cleanliness, with some mentioning clean rooms and others noting issues with mold, mildew, and cleanliness of the bathroom.
What is the best time to visit Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway?
The low season at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway is in December, while the high season is in October, providing a range of options for different types of travelers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Road
Some guests mentioned that rooms close to the road can be noisy, so consider requesting a room away from the road to ensure a quieter stay.
Check Room Amenities
Some guests reported issues with room amenities such as the fridge not shutting properly. It's advisable to check the functionality of amenities upon check-in and request a room change if needed.
Verify Pool Availability
Several guests were disappointed by the closure of the indoor pool. Before booking, it's recommended to verify the availability of the pool if it's a crucial amenity for your stay.
Consider Parking
While the hotel offers free parking, some guests experienced difficulty finding a parking spot. Arriving early or inquiring about parking options upon arrival may be beneficial.
Be Mindful of Room Location
Guests staying in rooms separate from the main building reported issues with noise and smoking near their rooms. Consider this when selecting a room to ensure a more peaceful stay.
Double-Check Breakfast Quality
Some guests felt that the breakfast could be improved. If breakfast is an important factor for your stay, it may be worth considering dining options outside the hotel.
Verify Fireplace Room Booking
If you book a fireplace room, it's advisable to confirm the room type upon check-in to avoid disappointment.
Address Any Room Issues Promptly
If you encounter any issues with the room, such as cleanliness or maintenance, promptly informing the staff can lead to a quicker resolution and a more comfortable stay.
Inquire About Hot Water
Some guests experienced issues with hot water in their rooms. It may be helpful to inquire about this before settling into your room.
Consider Room Lighting
Guests mentioned that some rooms lacked sufficient lighting. If adequate lighting is important to you, it's advisable to inquire about this when checking in.
Location
1109 Parkway, Gatlinburg, TN 37738
What's nearby
- Sugarland Cellars Winery76 yd
- Ober Gatlinburg222 yd
- Gatlinburg Convention Center0.3 mi
- Ole Smoky Distillery0.3 mi
- Gatlinburg Space Needle and Family Fun Center0.3 mi
- Gatlinburg Sky Lift0.4 mi
- First Methodist Church0.4 mi
- World of Illusions0.5 mi
- Treasure Quest Miniature Golf0.5 mi
- Guinness World Records Museum0.6 mi
- Ripley's Aquarium of the Smokies0.7 mi
- Gatlinburg Farmers Market1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
Low season | November |
|---|---|
High season | December |
Average price (weeknight) | $54 |
Average price (weekend night) | $102 |
When to book a room at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
FAQs when booking at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
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See most recommended stays in GatlinburgGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 27.2 mi |
Everything you need to know for your stay in Gatlinburg
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