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Edgewater Hotel and Conference Center
3 stars

Edgewater Hotel and Conference Center

402 River Road, Gatlinburg, TN 37738, United States
Gatlinburg, TN
See location+1 865 436 4151
From
$86
Cheapest

rate per night

8.3
Very good
based on 2653 reviews
2,653 reviews

Photos of Edgewater Hotel and Conference Center

Overview

Rating

The Edgewater Hotel is a premier hotel in the heart of the Smoky Mountains, just steps away from the Gatlinburg Parkway. Rooms feature a mini-fridge, a coffee maker, and the addition of bath amenities. With beautiful views of the Mountains, it is easy to relax in simplicity at The Edgewater Hotel.

A full-service business center is offered with computers, printers, and on-site fax for use any time both day and night. A fitness center is available and features a selection of cardio equipment, a treadmill, and elliptical machines. There are several on site amenities to make every visitor's stay simple and fun including a hot tub, indoor pool, and outdoor pool.

While staying, guests can enjoy the convenience of a complimentary breakfast of hot and cold items from fresh pastries to warm eggs and sausage. Dine at several restaurants just minutes away and indulge in stacks of hot, fresh pancakes at the Pancake Pantry, traditional barbecue at Bones BBQ Joint and gather at Smoky Mountain Brewery for local craft beer and small plate appetizers.

Guests are urged to explore everything the area has to offer from The Village for unique shops and upscale boutiques and head to the top of the Gatlinburg Space Needle. Take a trip to Dollywood for amusement attractions and live shows or take in the mountains on the Gatlinburg Sky Life. Visitors can also take a stroll through the many villages and attractions within walking distance of the hotel and end the night in comfort during a stay at the Edgewater Hotel and Conference Center.

Rating
8.3
Very good
Based on 2,653 verified guest reviews

Latest deals for Edgewater Hotel and Conference Center

Tue 5/27
Wed 5/28
King room
bed type unknown
bed type unknown
bed type unknown
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
2 double beds
Standard room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Edgewater Hotel and Conference Center

  • Outdoor pool
  • Indoor pool
  • Fitness center
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator

General

  • River view
  • Family rooms
  • Fireplace
  • Seating area
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Pool view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Wake-up service
  • Meeting/Banquet facilities
  • Key card access
  • 24hr front desk

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Pool and spa

  • Heated pool
  • Hot tub
  • Indoor pool
  • Outdoor pool

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor furniture

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Iron and ironing board

Things to do

  • Fishing

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness center

Reviews of Edgewater Hotel and Conference Center

8.3
Very good
2653 verified ratings
Wonderful
1228
Very good
505
Good
459
Okay
171
Fair
165
Mediocre
54
Poor
71

Summary of reviews

Guests say
Guests appreciated the great location and friendly staff, but many expressed concerns about cleanliness, outdated facilities, and issues with wifi. The beds were often described as uncomfortable, and several guests reported problems with bathrooms and parking.
AI-Generated from customer reviews
Location10 out of 10
Service9 out of 10
Bed Comfort3 out of 10
Bathroom3 out of 10
WiFi2.5 out of 10
Cleanliness2 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Oct 2024
Some rooms do not have internet access. I was on the phone with their IT department every day of my visit and they confirmed this is a known issue. I was in contact with the front desk on this issue multiple times a day. Nothing was done. Be sure you are aware of this if internet access is important to you.
5.9
Fair
Anonymous, Jul 2021
The elevators were horribly slow, complimentary breakfast didn’t have great options if you were vegetarian. There was an entire police conference which was really uncomfortable.
5.1
Fair
Ann-Marie, Aug 2019
Pros (+) Location was fantastic
Cons (-) The beds were very hard. The bathroom could have been cleaner. I also didn't expect to have well worn towels and very old soap (had brown spots all over it if in enclosed package).
8.5
Very good
Anonymous, Jul 2018
Pros (+) We loved the convenience of the location.
Cons (-) The parking garage was horrible. Spaces are too narrow.
10
Wonderful
Anonymous, Sep 2017
Pros (+) Nice rooms. Great amenities. Excellent value. This is where we will be staying when we go to Gatlinburg.
Cons (-) Nothing.
5.1
Fair
Anonymous, Feb 2017
Pros (+) Staff was nice. Walking distance.
Cons (-) Pool was under construction and the website should have told that. I chose that one because it had an indoor pool and hot tub and pause about $50 more a night since other hotels had seasonal ones that weren't open this time of year.
6.0
Okay
Anonymous, Aug 2016
Pros (+) location to everything was good. room was clean.
Cons (-) no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub
9.7
Wonderful
Anonymous, May 2016
Pros (+) Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
Cons (-) The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.
8.0
Very good
Anonymous, Jan 2016
Pros (+) You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
Cons (-) The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.

Location

402 River Road, Gatlinburg, TN 37738

What's nearby

  • Treasure Quest Miniature Golf132 yd
  • World of Illusions147 yd
  • Guinness World Records Museum200 yd
  • First Methodist Church276 yd
  • Gatlinburg Sky Lift298 yd
  • Ripley's Aquarium of the Smokies310 yd
  • Gatlinburg Space Needle and Family Fun Center389 yd
  • Ole Smoky Distillery431 yd
  • Gatlinburg Convention Center0.3 mi
  • Ober Gatlinburg0.4 mi
  • Sugarland Cellars Winery0.6 mi
  • Gatlinburg Farmers Market1.1 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Edgewater Hotel and Conference Center

Low season

February

High season

December

Average price (weeknight)

$158

Average price (weekend night)

$177
Cheapest month to stay with an average 38% drop in price.
Most expensive month to stay with an average 91% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Edgewater Hotel and Conference Center

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Edgewater Hotel and Conference Center

  • If you’re after a cheap room at Edgewater Hotel and Conference Center, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Edgewater Hotel and Conference Center, plan to stay on a Sunday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Edgewater Hotel and Conference Center was booked for on KAYAK in the last 2 weeks was $141, while the most expensive was $232.
  • How long should you stay at Edgewater Hotel and Conference Center? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Edgewater Hotel and Conference Center

  • What are the business options the Edgewater Hotel Gatlinburg offers?

    If you’re traveling to Gatlinburg for business reasons, the Edgewater Hotel Gatlinburg is the place to stay. Each room is outfitted with a work desk and internet. For larger groups, the hotel features several business options that will ensure you and your business partners are staying comfortably while attending to business. These amenities include a full-service business center with access to printers, faxing, fax/photocopying machines, and a desk with access to computers. Additionally, the hotel features a 7,000-square-feet conference room capable of hosting more than 200 people. Speak to the hotel staff about arranging your business meetings, corporate events, or management retreats.

  • Which options do I have at the Edgewater Hotel Gatlinburg if I travel with my family?

    Consider reserving a guest room at the Edgewater Hotel Gatlinburg with a couch for your family's added comfort. In addition to the double or queen-size beds in these rooms, these couches may also serve as beds. Each of the 290 square-feet rooms may comfortably fit up to four children plus you. Additionally, the hotel includes a lovely playground where your kids may burn off some energy. Jumping, beam balancing, sliding, and climbing are a few games your kids will undoubtedly enjoy while they are here. Additionally, the hotel offers complimentary kid's meals that your children will appreciate.

  • Is the Edgewater Hotel Gatlinburg accessible to Persons with Reduced Mobility (PRMs)?

    Persons with Reduced Mobility (PRM) who intend to enjoy the beautiful mountain views can confidently consider staying at the Edgewater Hotel Gatlinburg. The hotel is fully accessible to PRMs. Its entire unit is wheelchair accessible. Its upper floors are accessible by an elevator. The hotel has shower chairs, a roll-in shower, lowered sink, and toilets with grab rails that make it not only accessible but comfortable for persons with reduced mobility.

  • How safe is luggage at the Edgewater Hotel Gatlinburg?

    To avoid lugging your bags around town or being stressed about the safety and security of your baggage during your stay in Gatlinburg, consider staying at the Edgewater Hotel Gatlinburg. Here, you will benefit from the free baggage storage services offered in the hotel’s storage facility, before check-in or after check-out. These services are complemented by a 24-hour front desk that closely monitors all check-in and check-out procedures.

  • Can guests maintain their workout regimens while at the Edgewater Hotel Gatlinburg?

    While staying at the Edgewater Hotel Gatlinburg, you can continue pursuing your fitness goals thanks to the on-site gym. Modern fitness equipment, such as a Training Bench, Pull-Up Frame and Bar, Rowing Machine, Stationary Bicycle, Treadmills, Elliptical Machines, Free Weights, and Circuit Training, are available in this hotel's state-of-the-art fitness center, giving guests with fitness ambitions additional exercising options. For those visitors who prefer to keep fit outside the hotel, this resort offers miles of outdoor hiking paths and Fitness courses that keep you engaged at any time of day. The hotel also features an outdoor pool where you can go for for more relaxing swims or just enjoy sitting poolside.

  • Where is Edgewater Hotel and Conference Center located?

    Edgewater Hotel and Conference Center is located at 402 River Road, 0.2 miles from the center of Gatlinburg. Treasure Quest Miniature Golf is the closest landmark to Edgewater Hotel and Conference Center.

  • When is check-in time and check-out time at Edgewater Hotel and Conference Center?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Edgewater Hotel and Conference Center.

  • Does Edgewater Hotel and Conference Center offer free Wi-Fi?

    Yes, Edgewater Hotel and Conference Center offers free Wi-Fi.

  • Does Edgewater Hotel and Conference Center offer free parking?

    Yes, Edgewater Hotel and Conference Center offers free parking.

  • How far is Edgewater Hotel and Conference Center from the airport?

    Edgewater Hotel and Conference Center is 27.1 miles from Knoxville McGhee Tyson. Edgewater Hotel and Conference Center is 58.4 miles from Asheville Regional.

  • Does Edgewater Hotel and Conference Center have a pool?

    Yes, Edgewater Hotel and Conference Center has a pool onsite.

  • How does KAYAK find such great Edgewater Hotel and Conference Center hotel deals?

    KAYAK scours the web for all room deals available at Edgewater Hotel and Conference Center in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Edgewater Hotel and Conference Center and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Edgewater Hotel and Conference Center.

See more FAQs

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2-star hotel
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2-star hotel
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4-star hotel
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Good to know

Value for money

8.5

Distance to city center

0.2 mi

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

27.4 mi