SureStay Plus Hotel by Best Western Gatlinburg

SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
+1 865 325 1516
$53
Cheapest

rate per night

7.4
Good

based on 1,561 reviews

SureStay Plus Hotel by Best Western Gatlinburg
Wed 5/18
Thu 5/19
ProviderNightly total
Snaptravel$53
Booking.com$53
Travelocity$53

About SureStay Plus Hotel by Best Western Gatlinburg

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

Photos of SureStay Plus Hotel by Best Western Gatlinburg

Property safety measures

SureStay Plus Hotel by Best Western Gatlinburg has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at SureStay Plus Hotel by Best Western Gatlinburg

Wed 5/18
Thu 5/19
Show deals with
King Rooms($70 - $124)
King room
1 king bed

1 king bed

KAYAK

$70/night

$70 totalKAYAK
bed type unknown
bed type unknown
Booking.com

$88/night

$88 totalBooking.com
1 king bed

1 king bed

Priceline

$95/night

$95 totalPriceline
Queen Rooms($53 - $238)
Queen room
2 queen beds

2 queen beds

Snaptravel

$53/night

$53 totalSnaptravel
2 queen beds

2 queen beds

Booking.com

$53/night

$53 totalBooking.com
2 queen beds

2 queen beds

Priceline

$56/night

$56 totalPriceline
Standard Rooms($53 - $198)
Standard room
1 king bed

1 king bed

Travelocity

$53/night

$53 totalTravelocity
2 queen beds

2 queen beds

Hotels.com

$61/night

$61 totalHotels.com
1 king bed

1 king bed

Expedia

$76/night

$76 totalExpedia
Double Rooms($158)
Double room
2 double beds

2 double beds

Snaptravel

$158/night

$158 totalSnaptravel

Amenities at SureStay Plus Hotel by Best Western Gatlinburg

  • Outdoor pool
  • Indoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Dining

  • Breakfast included
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business center
  • Wake-up service
  • Key card access
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Outdoor

  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Iron and ironing board

Things to do

  • Hiking
  • Fishing

Pool

  • Indoor pool
  • Outdoor pool

Parking and transportation

  • Free parking

Family friendly

  • Complimentary breakfast

Reviews of SureStay Plus Hotel by Best Western Gatlinburg

7.4
GoodBased on 1,561 verified guest reviews
7.5Couples
7.5Solo
7.6Friends
7.2Families

Pros +
Cons -

Traveler type:
Time of Year:
Show reviews that mention
Traveler rating:
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Newest first
A
6.0 Okay
Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
C
9.1 Excellent
Cons:I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
A
10.0 Excellent
Pros:Great location for shops or mountains
A
10.0 Excellent
Pros:Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Cons:Nothing
G
9.7 Excellent
Pros:Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
Cons:The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.
E
8.0 Great
Pros:The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
Cons:The barking dog next door.
A
10.0 Excellent
Pros:Rooms are directly over a nice stream full of fish. If it hadn't been so hot we could have opened the door to the balcony and enjoyed the soothing sound of the stream. Just a block and a half from the main strip. An easy 3 minutes walk. But far enough so as you don't hear the busy traffic. Room was very clean with comfortable beds. Also my wife and I always noticed the room had a nice fresh smell every time we entered.. Housekeeping was extremely friendly. Front staff very courteous, extremely nice and informative. We spent two nights. Around midnight on the first night, we were having trouble with our TV. I called the front desk and the young man working the desk said he would be there soon. He showed up in 3-4 minutes and soon had our TV working. Nice size flat screen TV with lots of cable channels
Cons:No complaints but My wife and I agree that the breakfast and coffee hours should extend a little longer til maybe 10:00.
K
6.5 Okay
Pros:I loved that all the rooms over looked the river. It was very clean and comfortable.
Cons:The only negative I have is we were put next to someone with a dog... We attempted to sleep in and the dog parked for hours.
V
8.5 Great
Pros:Great location, very affordable. We stayed for 5 nights during the Spring Wildflower Pilgrimage and found it an ideal location for the various events and a walk-able distance to the main street, restaurants and Conference Center. As the hotel is off the main street, we found the location quiet at night with the soothing sound of the river out back. Desk staff were friendly and helpful. Room was clean. Bathroom quite small and the balcony was shared with other rooms were two minor complaints. Continental breakfast was pretty basic and nothing to write home about. Overall, we would recommend the place and would definitely stay here again.

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Ober Gatlinburg360 yd
  • Ripley's Haunted Adventure0.3 mi
  • Amazing Mirror Maze0.3 mi
  • Gatlinburg Convention Center0.4 mi
  • Star Cars Museum0.4 mi
  • Gatlinburg Space Needle and Family Fun Center0.4 mi
  • Gatlinburg Ziplines0.4 mi
  • Ripley's Believe It Or Not Museum0.4 mi
  • Gatlinburg Sky Lift0.5 mi
  • Mysterious Mansion0.6 mi
  • Guinness World Records Museum0.7 mi
  • Ripley's Aquarium of the Smokies0.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg

  • SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, 0.9 miles from the center of Gatlinburg. Ober Gatlinburg is the closest landmark to SureStay Plus Hotel by Best Western Gatlinburg.

  • Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Plus Hotel by Best Western Gatlinburg.

  • Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free Wi-Fi.

  • Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free parking.

  • SureStay Plus Hotel by Best Western Gatlinburg is 27 miles from Knoxville McGhee Tyson. SureStay Plus Hotel by Best Western Gatlinburg is 58.4 miles from Asheville Regional.

  • Yes, SureStay Plus Hotel by Best Western Gatlinburg is a pet-friendly hotel.

  • Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

7.7

Distance to city center

0.9 mi

Location rating

8.6

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

27.0 mi