SureStay Plus Hotel by Best Western Gatlinburg
218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
+1 865 325 1516
Cheapest
rate per night
7.7
Good
based on 1,238 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Hotwire | $55 |
| Travelocity | $55 |
| Hotels.com | $60 |
Good to know
Value for money |
7.9 |
|---|---|
Distance to city center |
0.9 mi |
Location rating |
8.7 |
Nearest Airport |
Knoxville McGhee Tyson |
Distance to airport |
27.0 mi |
Rooms
Standard Rooms
$55+
Bed type
Provider
Nightly
Queen bed
$55
per night
King bed
$55
per night
King bed
$60
per night
Queen bed
$63
per night
Queen bed
$75
per night
Queen bed
$83
per night
King Rooms
$61+
Bed type
Provider
Nightly
Unknown
$61
per night
Unknown
$61
per night
King bed
$84
per night
King bed
$119
per night
King bed
$145
per night
Queen Rooms
$61+
Bed type
Provider
Nightly
Queen bed
$61
per night
Queen bed
$67
per night
Queen bed
$67
per night
Queen bed
$76
per night
Queen bed
$95
per night
Queen bed
$101
per night
Queen bed
$115
per night
Queen bed
$222
per night
Reviews
Pros
| "Staff was very friendly and helpful!" | (in 143 reviews) |
|---|---|
| "Breakfast good, will definitely stay again!" | (in 106 reviews) |
| "Great value, good location, great staff." | (in 135 reviews) |
Cons
| "Ants in bed dirty windows." | (in 9 reviews) |
|---|---|
| "Breakfast was bad and the desk clerk was rude and trashy looking!" | (in 12 reviews) |
| "Location was close to the main street in Gatlinburg." | (in 4 reviews) |
Traveler rating
436
284
146
72
21
Time of year
Traveler type
Show reviews that mention
+
| room was clean | in 468 reviews |
|---|---|
| location was great | in 353 reviews |
| staff was friendly | in 349 reviews |
| good breakfast | in 279 reviews |
| comfortable beds | in 139 reviews |
| lady at front desk | in 57 reviews |
| view of the river | in 56 reviews |
| walking distance | in 56 reviews |
| downtown gatlinburg | in 34 reviews |
| main street | in 22 reviews |
| dirty windows | in 12 reviews |
| biscuit and gravy | in 11 reviews |
| location is great | in 2 reviews |
| bit dated | in 1 review |
| great hotel | in 1 review |
| staff were friendly | in 1 review |
-
ExcellentJan 20189.1
I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
-
ExcellentFeb 201610.0
Great location for shops or mountains
-
ExcellentFeb 201610.0
Great price and clean
Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Nothing
-
ExcellentJan 20169.7
Great Affordable Place to Stay in Gatlinburg
Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.
-
GoodAug 20158.0
The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
The barking dog next door.
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About
Overview
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
bestwestern.com
Features
7.7 Good
based on 1,238 reviews
7.6
Cleanliness
7.9
Comfort
8.3
Staff
7.9
Value for money
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Radio
Business center
Wake-up service
Non-smoking rooms available
Internet
River view
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Linens
Towels
Elevator
Laundry facilities
Flat-screen TV
Hiking
Free toiletries
Shampoo
Smoke alarms
Heating
Shower
Accessible by elevator
Physical distancing in dining areas
Fishing
Adapted bath
Physical distancing rules
First-aid kit
Outdoor pool
Socket near the bed
Sofa
Alarm clock
Key card access
Sofa bed
Balcony
Hand sanitizer in guest accommodation and key areas
Express check out
Body soap
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Toilet with grab rails
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Free parking
Upper floors accessible by elevator
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
24hr front desk
Designated smoking area
FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg
Where is SureStay Plus Hotel by Best Western Gatlinburg located?
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Does SureStay Plus Hotel by Best Western Gatlinburg offer free Wi-Fi?
Does SureStay Plus Hotel by Best Western Gatlinburg offer free parking?
Does SureStay Plus Hotel by Best Western Gatlinburg offer free airport shuttle service?
How far is SureStay Plus Hotel by Best Western Gatlinburg from the airport?
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Photos
All Photos
01 of 35
Reviews about SureStay Plus Hotel by Best Western Gatlinburg
“Friendly staff”
“Very friendly receptionist and good location to walk downtown”
“I like the look of the room and the staff was very friendly”
“Very close walking distance to many attractions and restaurants. The room was huge.”
“A good place to stay. Way out of date. Needs a total renovation.”
Location
Most Popular Landmarks
- Ober Gatlinburg 360 yd
- Ripley's Haunted Adventure 0.3 mi
- Amazing Mirror Maze 0.3 mi
- Gatlinburg Convention Center 0.4 mi
- Star Cars Museum 0.4 mi
- Gatlinburg Space Needle and Family Fun Center 0.4 mi
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