Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
SureStay Plus Hotel by Best Western Gatlinburg
3 stars

SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
Gatlinburg, TN
See location+1 865 325 1516
From
$46
Cheapest

rate per night

8.0
Very good
based on 2214 reviews
2,214 reviews
Room type
Provider
Nightly total
Standard room
$46
Queen room
$47
King room
$48
36 more SureStay Plus Hotel by Best Western Gatlinburg deals
36 more SureStay Plus Hotel by Best Western Gatlinburg deals

Photos of SureStay Plus Hotel by Best Western Gatlinburg

Overview

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

8.0
Very good rating
Based on 2,214 verified guest reviews

Latest deals for SureStay Plus Hotel by Best Western Gatlinburg

Tue 7/22
Wed 7/23
Standard room
bed type unknown
$46
2 queen beds
$62
2 queen beds
$67
Queen room
2 queen beds
$47
2 queen beds
$55
2 queen beds
$65
King room
1 king bed
$48
bed type unknown
$67
1 king bed
$78
Double room
2 queen beds
$52
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay Plus Hotel by Best Western Gatlinburg

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business center
  • Wake-up service
  • Key card access
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Dining

  • Microwave
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Outdoor

  • Balcony

Family friendly

  • Complimentary breakfast

Pool

  • Outdoor pool

Reviews of SureStay Plus Hotel by Best Western Gatlinburg

8.0
Very good
2214 verified ratings
Wonderful
902
Very good
368
Good
343
Okay
141
Fair
170
Mediocre
84
Poor
206

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near attractions and the creek, but many expressed dissatisfaction with cleanliness and service issues, including rude staff and inadequate housekeeping. Some rooms had maintenance problems, impacting the overall experience.
AI-Generated from customer reviews
Location10 out of 10
Bed Comfort8 out of 10
Value for Price7.5 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

6.0
Okay
Anonymous, Dec 2021
Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
10
Wonderful
Anonymous, Feb 2016
Pros (+) Great location for shops or mountains
10
Wonderful
Anonymous, Feb 2016
Pros (+) Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Cons (-) Nothing
9.7
Wonderful
Gokhan, Jan 2016
Pros (+) Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
Cons (-) The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.
8.0
Very good
elaine81048, Aug 2015
Pros (+) The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
Cons (-) The barking dog next door.
10
Wonderful
audiebr, Jul 2015
Pros (+) Rooms are directly over a nice stream full of fish. If it hadn't been so hot we could have opened the door to the balcony and enjoyed the soothing sound of the stream. Just a block and a half from the main strip. An easy 3 minutes walk. But far enough so as you don't hear the busy traffic. Room was very clean with comfortable beds. Also my wife and I always noticed the room had a nice fresh smell ...
Cons (-) No complaints but My wife and I agree that the breakfast and coffee hours should extend a little longer til maybe 10:00.
Read more

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Sugarland Cellars Winery208 yd
  • Ober Gatlinburg360 yd
  • Gatlinburg Convention Center0.4 mi
  • Ole Smoky Distillery0.4 mi
  • Gatlinburg Space Needle and Family Fun Center0.4 mi
  • Gatlinburg Sky Lift0.5 mi
  • First Methodist Church0.5 mi
  • World of Illusions0.6 mi
  • Treasure Quest Miniature Golf0.6 mi
  • Guinness World Records Museum0.7 mi
  • Ripley's Aquarium of the Smokies0.8 mi
  • Sugarlands Valley Nature Trail1.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about SureStay Plus Hotel by Best Western Gatlinburg

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
September
$107
$203
Cheapest month to stay with an average 58% drop in price.
Most expensive month to stay with an average 114% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at SureStay Plus Hotel by Best Western Gatlinburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay Plus Hotel by Best Western Gatlinburg

  • If you’re after a cheap room at SureStay Plus Hotel by Best Western Gatlinburg, then you should consider staying during the low season. The cheapest deals can generally be found in March and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at SureStay Plus Hotel by Best Western Gatlinburg, plan to stay on a Tuesday or Sunday. The most expensive day is usually Saturday.
  • The cheapest price a room at SureStay Plus Hotel by Best Western Gatlinburg was booked for on KAYAK in the last 2 weeks was $71, while the most expensive was $175.
  • How long should you stay at SureStay Plus Hotel by Best Western Gatlinburg? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg

  • Where is SureStay Plus Hotel by Best Western Gatlinburg located?

    SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, 0.9 miles from the center of Gatlinburg. Sugarland Cellars Winery is the closest landmark to SureStay Plus Hotel by Best Western Gatlinburg.

  • When is check-in time and check-out time at SureStay Plus Hotel by Best Western Gatlinburg?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Plus Hotel by Best Western Gatlinburg.

  • Does SureStay Plus Hotel by Best Western Gatlinburg offer free Wi-Fi?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free Wi-Fi.

  • Does SureStay Plus Hotel by Best Western Gatlinburg offer free parking?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free parking.

  • How far is SureStay Plus Hotel by Best Western Gatlinburg from the airport?

    SureStay Plus Hotel by Best Western Gatlinburg is 27.1 miles from Knoxville McGhee Tyson. SureStay Plus Hotel by Best Western Gatlinburg is 58.3 miles from Asheville Regional.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool onsite.

  • How does KAYAK find such great SureStay Plus Hotel by Best Western Gatlinburg hotel deals?

    KAYAK scours the web for all room deals available at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus Hotel by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus Hotel by Best Western Gatlinburg.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
53% cheaperSki Mountain Lodge7.4 Good (168 reviews)0.03 miWi-Fi, Coffee machine, Free parking$41+
3-star hotel
Bearskin Lodge on the River8.9 Excellent (1,207 reviews)0.07 miOutdoor pool, Fitness center, Free Wi-Fi$175+
2-star hotel
36% cheaperMotel 6 Gatlinburg Smoky Mountains6.9 Good (2,020 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi$56+
3-star hotel
The Timber at Holly Branch
10 Excellent (2 reviews)0.14 miRestaurant, Bar/Lounge, Free Wi-Fi$161+

Cheapest

See cheapest stays in Gatlinburg
2-star hotel
53% cheaperSki Mountain Lodge7.4 Good (168 reviews)0.03 miWi-Fi, Coffee machine, Free parking$41+
2-star hotel
43% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.3 Good (3,041 reviews)0.14 miIndoor pool, Free Wi-Fi, Tea/coffee maker$50+
2-star hotel
36% cheaperMotel 6 Gatlinburg Smoky Mountains6.9 Good (2,020 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi$56+
2-star hotel
20% cheaperEcono Lodge Inn & Suites on the River8.3 Excellent (1,363 reviews)0.15 miAdults only, Free Wi-Fi, Coffee machine$71+

Most recommended

See most recommended stays in Gatlinburg
3-star hotel
The Timber at Holly Branch
10 Excellent (2 reviews)0.14 miRestaurant, Bar/Lounge, Free Wi-Fi$161+
3-star hotel
Old Creek Lodge9 Excellent (823 reviews)0.21 miOutdoor pool, Free Wi-Fi, Coffee machine$169+
3-star hotel
Bearskin Lodge on the River8.9 Excellent (1,207 reviews)0.07 miOutdoor pool, Fitness center, Free Wi-Fi$175+
3-star hotel
Black Bear Inn & Suites8.4 Excellent (1,918 reviews)0.17 miIndoor pool, Free Wi-Fi, Free parking$144+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.6
0.9 mi
Knoxville McGhee Tyson
27.0 mi

Everything you need to know for your stay in Gatlinburg

Not what you’re looking for? Find thousands of other hotels, flights, car rentals and package deals with KAYAK.