SureStay Plus by Best Western Gatlinburg

3 stars
218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
Gatlinburg, TN
7.8
Good
based on 2323 reviews
2,323 reviews
Fri 12/19
-
Sat 12/20
1 room, 2 guests
Deals from
$38
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$38
Queen room
$47
King room
$48
36 more SureStay Plus by Best Western Gatlinburg deals
36 more SureStay Plus by Best Western Gatlinburg deals
Photos of SureStay Plus by Best Western Gatlinburg
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

7.8
Good rating
Based on 2,323 verified guest reviews

Latest deals for SureStay Plus by Best Western Gatlinburg

Fri 12/19
Sat 12/20
Standard room
2 queen beds
$38
nightly with fees
bed type unknown
$56
nightly with fees
2 queen beds
$60
nightly with fees
Queen room
2 queen beds
$47
nightly with fees
2 queen beds
$75
nightly with fees
2 queen beds
$81
nightly with fees
King room
1 king bed
$48
nightly with fees
1 king bed
$70
nightly with fees
bed type unknown
$70
nightly with fees
Double room
2 queen beds
$52
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay Plus by Best Western Gatlinburg

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Pets allowed on request. Charges may apply.
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Designated smoking area

Dining

  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Microwave

General

  • River view
  • Family rooms
  • Telephone
  • Interconnected room(s) available

Services and conveniences

  • Business center
  • Wake-up service
  • Express check-out
  • 24hr front desk

Health and safety

  • CCTV outside property
  • First-aid kit
  • CCTV in common areas

Parking and transportation

  • Free parking
  • Private parking

Outdoor

  • Balcony
  • Beach chairs

Laundry

  • Laundry facilities
  • Iron and ironing board

Bedroom

  • Wardrobe or closet
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Pool

  • Outdoor pool

Reviews of SureStay Plus by Best Western Gatlinburg

7.8
Good
2323 verified ratings
Wonderful
949
Very good
386
Good
356
Okay
148
Fair
179
Mediocre
86
Poor
219

Summary of reviews

Guests say
Guests appreciated the great location and river views, but many were disappointed with the cleanliness of the rooms, reporting dirty sheets and unpleasant odors. The service was also criticized, with some staff appearing unhelpful. Overall, while some enjoyed their stay, the cleanliness and service issues left a negative impression on many guests.
AI-Generated from customer reviews
Location9 out of 10
Service2 out of 10
Cleanliness0 out of 10
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All reviews

6.0
Okay
Anonymous, Dec 2021
Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
10
Wonderful
Anonymous, Feb 2016
Pros (+) Great location for shops or mountains
10
Wonderful
Anonymous, Feb 2016
Pros (+) Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Cons (-) Nothing
9.7
Wonderful
Gokhan, Jan 2016
Pros (+) Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
Cons (-) The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Sugarland Cellars Winery206 yd
  • Ober Gatlinburg346 yd
  • Gatlinburg Convention Center0.4 mi
  • Ole Smoky Distillery0.4 mi
  • Gatlinburg Space Needle and Family Fun Center0.4 mi
  • Gatlinburg Sky Lift0.4 mi
  • First Methodist Church0.5 mi
  • World of Illusions0.6 mi
  • Treasure Quest Miniature Golf0.6 mi
  • Guinness World Records Museum0.7 mi
  • Ripley's Aquarium of the Smokies0.8 mi
  • Wild Bear Falls Water Park1.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about SureStay Plus by Best Western Gatlinburg

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
November
$120
$150
Cheapest month to stay with an average 53% drop in price.
Most expensive month to stay with an average 95% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at SureStay Plus by Best Western Gatlinburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay Plus by Best Western Gatlinburg

  • If you’re after a cheap room at SureStay Plus by Best Western Gatlinburg, then you should consider staying during the low season. The cheapest deals can generally be found in March and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at SureStay Plus by Best Western Gatlinburg, plan to stay on a Monday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at SureStay Plus by Best Western Gatlinburg was booked for on KAYAK in the last 2 weeks was $60, while the most expensive was $67.
  • How long should you stay at SureStay Plus by Best Western Gatlinburg? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at SureStay Plus by Best Western Gatlinburg

  • Where is SureStay Plus by Best Western Gatlinburg located?

    SureStay Plus by Best Western Gatlinburg is located at 218 Ski Mountain Road, 0.8 miles from the center of Gatlinburg. Sugarland Cellars Winery is the closest landmark to SureStay Plus by Best Western Gatlinburg.

  • When is check-in time and check-out time at SureStay Plus by Best Western Gatlinburg?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Plus by Best Western Gatlinburg.

  • Does SureStay Plus by Best Western Gatlinburg offer free Wi-Fi?

    Yes, SureStay Plus by Best Western Gatlinburg offers free Wi-Fi.

  • Does SureStay Plus by Best Western Gatlinburg offer free parking?

    Yes, SureStay Plus by Best Western Gatlinburg offers free parking.

  • How far is SureStay Plus by Best Western Gatlinburg from the airport?

    SureStay Plus by Best Western Gatlinburg is 27 miles from Knoxville McGhee Tyson. SureStay Plus by Best Western Gatlinburg is 58.4 miles from Asheville Regional.

  • Does SureStay Plus by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus by Best Western Gatlinburg has a pool onsite.

  • How does KAYAK find such great SureStay Plus by Best Western Gatlinburg hotel deals?

    KAYAK scours the web for all room deals available at SureStay Plus by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus by Best Western Gatlinburg.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Ski Mountain Lodge7.6 Good (192 reviews)0.04 miWi-Fi, Coffee machine, Free parking$59+
3-star hotel
Bearskin Lodge on the River8.7 Excellent (1,226 reviews)0.07 miOutdoor pool, Fitness center, Free Wi-Fi$125+
2-star hotel
Motel 6 Gatlinburg Smoky Mountains6.9 Good (2,077 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi$48+
2-star hotel
Econo Lodge Inn & Suites on the River8.3 Excellent (1,493 reviews)0.14 miAdults only, Free Wi-Fi, Coffee machine$50+

Cheapest

See cheapest stays in Gatlinburg
2-star hotel
26% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.3 Good (3,172 reviews)0.14 miIndoor pool, Free Wi-Fi, Tea/coffee maker$35+
2-star hotel
Motel 6 Gatlinburg Smoky Mountains6.9 Good (2,077 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi$48+
2-star hotel
Econo Lodge Inn & Suites on the River8.3 Excellent (1,493 reviews)0.14 miAdults only, Free Wi-Fi, Coffee machine$50+
2-star hotel
River Edge Inn8.4 Excellent (2,597 reviews)0.23 miOutdoor pool, Room service, Free Wi-Fi$55+

Most recommended

See most recommended stays in Gatlinburg
3-star hotel
The Timber at Holly Branch10 Excellent (5 reviews)0.14 miRestaurant, Bar/Lounge, Free Wi-Fi$125+
3-star hotel
Old Creek Lodge9.1 Excellent (843 reviews)0.2 miOutdoor pool, Free Wi-Fi, Coffee machine$131+
3-star hotel
Hilton Garden Inn Gatlinburg8.8 Excellent (797 reviews)0.26 miIndoor pool, Fitness center, Restaurant$91+
3-star hotel
Bearskin Lodge on the River8.7 Excellent (1,226 reviews)0.07 miOutdoor pool, Fitness center, Free Wi-Fi$125+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.4
0.8 mi
Knoxville McGhee Tyson
27.0 mi

Everything you need to know for your stay in Gatlinburg