Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.
SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.
The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.
For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.
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Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
Cons. I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
Pros. Great location for shops or mountains
Pros. Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Cons. Nothing
Pros. Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
Cons. The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.
Pros. The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
Cons. The barking dog next door.
Pros. Rooms are directly over a nice stream full of fish. If it hadn't been so hot we could have opened the door to the balcony and enjoyed the soothing sound of the stream. Just a block and a half from the main strip. An easy 3 minutes walk. But far enough so as you don't hear the busy traffic. Room was very clean with comfortable beds. Also my wife and I always noticed the room had a nice fresh smell every time we entered.. Housekeeping was extremely friendly. Front staff very courteous, extremely nice and informative. We spent two nights. Around midnight on the first night, we were having trouble with our TV. I called the front desk and the young man working the desk said he would be there soon. He showed up in 3-4 minutes and soon had our TV working. Nice size flat screen TV with lots of cable channels
Cons. No complaints but My wife and I agree that the breakfast and coffee hours should extend a little longer til maybe 10:00.
Pros. I loved that all the rooms over looked the river. It was very clean and comfortable.
Cons. The only negative I have is we were put next to someone with a dog... We attempted to sleep in and the dog parked for hours.
Pros. Great location, very affordable. We stayed for 5 nights during the Spring Wildflower Pilgrimage and found it an ideal location for the various events and a walk-able distance to the main street, restaurants and Conference Center. As the hotel is off the main street, we found the location quiet at night with the soothing sound of the river out back. Desk staff were friendly and helpful. Room was clean. Bathroom quite small and the balcony was shared with other rooms were two minor complaints. Continental breakfast was pretty basic and nothing to write home about. Overall, we would recommend the place and would definitely stay here again.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with plenty of options, and guests have praised the breakfast staff for their friendliness and service.
Are the beds comfortable at the hotel?
While some guests have mentioned that the beds were not comfortable, others have found the beds to be great and the rooms to be spacious and clean.
Is parking readily available at the hotel?
Parking at the hotel is great, and guests have appreciated the ample parking available, even late at night.
How is the cleanliness of the hotel rooms?
Guests have described the hotel as super clean, with spacious and clean rooms, and have praised the housekeeping staff for their great service.
What is the best time to visit the hotel?
The high season at the hotel is in December, and the low season is in August, so visitors can plan their stay accordingly based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Guests highly recommend choosing a room with a balcony overlooking the river for a relaxing and scenic experience.
Consider Bringing Your Own Pillows
Some guests found the pillows uncomfortable, so bringing your own pillows might enhance your sleeping experience.
Check Room Amenities
Prior to arrival, it's advisable to confirm the functionality of in-room amenities such as the refrigerator to ensure a comfortable stay.
Be Mindful of Noise Levels
Light sleepers may want to request a room away from potential sources of noise, such as elevators or shared balconies, to ensure a peaceful night's rest.
Verify Room Cleanliness
Some guests encountered cleanliness issues, so it's recommended to inspect the room upon arrival and promptly report any concerns to the staff.
Plan for Breakfast
If visiting during colder months, be prepared for the outdoor-indoor setup to access breakfast, as it might be inconvenient in cold weather.
Request Room Maintenance
In case of any maintenance issues, promptly notify the staff for swift resolution to ensure a comfortable stay.
Consider Bringing Extra Toiletries
Some guests found the provided toiletries insufficient, so bringing along extra supplies might be beneficial.
Explore Nearby Eateries
Guests can enjoy a wide variety of dining options within walking distance, providing the opportunity to explore local eateries.
Enjoy the Outdoor Pool
Take advantage of the hotel's outdoor pool for a refreshing and enjoyable leisure activity during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | July |
Average price (weeknight) | $110 |
Average price (weekend night) | $142 |
SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, 0.9 miles from the center of Gatlinburg. Ober Gatlinburg is the closest landmark to SureStay Plus Hotel by Best Western Gatlinburg.
Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Plus Hotel by Best Western Gatlinburg.
Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free Wi-Fi.
Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free parking.
SureStay Plus Hotel by Best Western Gatlinburg is 27.2 miles from Knoxville McGhee Tyson. SureStay Plus Hotel by Best Western Gatlinburg is 58.2 miles from Asheville Regional.
Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool onsite.
KAYAK scours the web for all room deals available at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus Hotel by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus Hotel by Best Western Gatlinburg.
Value for money | 8.3 |
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Distance to city center | 0.9 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 27.0 mi |