SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
+1 865 325 1516

Cheapest
rate per night

7.6

Good
based on 1,421 reviews
SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg, TN
Fri 4/23
-
Sat 4/24
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Good to know

Value for money

7.8

Distance to city center

0.9 mi

Location rating

8.6

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

27.0 mi

Rooms available at SureStay Plus Hotel by Best Western Gatlinburg

Fri 4/23
–
Sat 4/24

King Rooms

$61+

Bed type
Provider
Nightly
Unknown
$61 per night
Unknown
$61 per night
King bed
$84 per night
King bed
$119 per night
King bed
$145 per night
2 more deals from $119

Queen Rooms

$61+

Bed type
Provider
Nightly
Queen bed
$61 per night
Queen bed
$67 per night
Queen bed
$67 per night
Queen bed
$76 per night
Queen bed
$95 per night
Queen bed
$101 per night
Queen bed
$115 per night
Queen bed
$222 per night
5 more deals from $76

Standard Rooms

$55+

Bed type
Provider
Nightly
Queen bed
$55 per night
King bed
$55 per night
King bed
$60 per night
Queen bed
$63 per night
Queen bed
$75 per night
Queen bed
$83 per night
3 more deals from $63

Reviews of SureStay Plus Hotel by Best Western Gatlinburg

Pros

Cons

Traveler rating

36
13
14
5
5

Time of year

Traveler type

Show reviews that mention

+
room was clean in 666 reviews
location was great in 492 reviews
dirty room in 429 reviews
friendly staff in 397 reviews
good breakfast in 360 reviews
balcony overlooking the river in 155 reviews
front desk in 129 reviews
walking distance in 118 reviews
great view in 97 reviews
downtown gatlinburg in 89 reviews
bed was comfortable in 64 reviews
main street in 63 reviews
dirty windows in 41 reviews
king suite in 38 reviews
able to walk in 30 reviews
  • Excellent
    Jan 2018
    9.1

    I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.

  • Excellent
    Feb 2016
    10.0

    Great location for shops or mountains

  • Excellent
    Feb 2016
    10.0

    Great price and clean

    Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything

    Nothing

  • Excellent
    Jan 2016
    9.7

    Great Affordable Place to Stay in Gatlinburg

    Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.

    The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.

  • Good
    Aug 2015
    8.0

    The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.

    The barking dog next door.

more reviews
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About SureStay Plus Hotel by Best Western Gatlinburg

Overview

The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each room has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.6 Good

based on 1,421 reviews

7.6

Cleanliness

7.8

Comfort

8.5

Facilities

8.6

Location

Check in

 3:00 PM

Check out

 11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at SureStay Plus Hotel by Best Western Gatlinburg

Computer use available
Free Wi-Fi
Radio
Business center
Wake-up service
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Internet
River view
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Linens
Towels
Elevator
Laundry facilities
Flat-screen TV
Hiking
Free toiletries
Shampoo
Smoke alarms
Heating
Shower
Breakfast included
Accessible by elevator
Physical distancing in dining areas
Fishing
Adapted bath
Physical distancing rules
Interconnected room(s) available
Outdoor pool
Socket near the bed
Sofa
Alarm clock
Key card access
Sofa bed
Balcony
Hand sanitizer in guest accommodation and key areas
Express check-out
Body soap
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Toilet with grab rails
Complimentary breakfast
Guests can opt-out of accommodation cleaning
TV
Free parking
Upper floors accessible by elevator
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Wardrobe or closet
24hr front desk
Designated smoking area

FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg

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Does SureStay Plus Hotel by Best Western Gatlinburg offer free Wi-Fi?

Does SureStay Plus Hotel by Best Western Gatlinburg offer free parking?

Does SureStay Plus Hotel by Best Western Gatlinburg offer free airport shuttle service?

How far is SureStay Plus Hotel by Best Western Gatlinburg from the airport?

Can you bring pets to SureStay Plus Hotel by Best Western Gatlinburg?

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Photos of SureStay Plus Hotel by Best Western Gatlinburg

SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg - Building
All Photos (23)
SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg - Building
Building (4)
SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg - Bedroom
Bedroom (5)
SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg - Pool
Pool (2)
SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg - Lobby
Lobby (2)
All Photos
All Photos
Balcony
Bedroom
Buffet
Building
Business center
Front desk
Living room
Lobby
Pool
Restaurant
Room amentity
Unknown
01 of 23

Reviews about SureStay Plus Hotel by Best Western Gatlinburg

“Loved the balcony overlooking the river.”
“"Desk clerk excellent.Very nice,great personality,helpful"”
“Huge king suite for a very affordable price!”
“Very close to downtown.”
“Staff was very friendly and helpful!”
“Very comfortable bed and spacious room!”
“"Breakfast good, will definitely stay again!"”
“We are close to main street.”
“It was walking distance to everything”
“Clean friendly staff great location”
“Comfortable beds and clean rooms.”
“"Comfortable, clean, and spacious rooms."”
“We were able to walk most places for eating and entertainment!”
“The location and view was amazing”

Property safety measures

SureStay Plus Hotel by Best Western Gatlinburg has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Ober Gatlinburg360 yd
  • Ripley's Haunted Adventure0.3 mi
  • Amazing Mirror Maze0.3 mi
  • Gatlinburg Convention Center0.4 mi
  • Star Cars Museum0.4 mi
  • Gatlinburg Space Needle and Family Fun Center0.4 mi
Hotels North America United States Tennessee Gatlinburg SureStay Plus Hotel by Best Western Gatlinburg