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SureStay Plus Hotel by Best Western Gatlinburg
2 stars

SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
Gatlinburg, TN
See location+1 865 325 1516
From
$51
Cheapest

rate per night

7.9
Good
based on 2071 reviews
2,071 reviews

Photos of SureStay Plus Hotel by Best Western Gatlinburg

About SureStay Plus Hotel by Best Western Gatlinburg

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

Latest deals for SureStay Plus Hotel by Best Western Gatlinburg

Thu 11/7
Fri 11/8
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
2 queen beds
2 queen beds
bed type unknown
Standard room
2 queen beds
2 queen beds
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at SureStay Plus Hotel by Best Western Gatlinburg

  • Outdoor pool
  • Indoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Services and conveniences

  • Business center
  • Wake-up service
  • Key card access
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Pool

  • Indoor pool
  • Outdoor pool

Outdoor

  • Balcony

Family friendly

  • Complimentary breakfast

Reviews of SureStay Plus Hotel by Best Western Gatlinburg

7.9
Good2,071 verified reviews
Pros +
Cons -

Show reviews that mention

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6Okay
Anonymous, Dec 2021

Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.

9.1Wonderful
Anonymous, Jan 2018

Cons. I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.

10Wonderful
Anonymous, Feb 2016

Pros. Great location for shops or mountains

10Wonderful
Anonymous, Feb 2016

Pros. Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything

Cons. Nothing

9.7Wonderful
Gokhan, Jan 2016

Pros. Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.

Cons. The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.

8Very good
elaine81048, Aug 2015

Pros. The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.

Cons. The barking dog next door.

10Wonderful
audiebr, Jul 2015

Pros. Rooms are directly over a nice stream full of fish. If it hadn't been so hot we could have opened the door to the balcony and enjoyed the soothing sound of the stream. Just a block and a half from the main strip. An easy 3 minutes walk. But far enough so as you don't hear the busy traffic. Room was very clean with comfortable beds. Also my wife and I always noticed the room had a nice fresh smell every time we entered.. Housekeeping was extremely friendly. Front staff very courteous, extremely nice and informative. We spent two nights. Around midnight on the first night, we were having trouble with our TV. I called the front desk and the young man working the desk said he would be there soon. He showed up in 3-4 minutes and soon had our TV working. Nice size flat screen TV with lots of cable channels

Cons. No complaints but My wife and I agree that the breakfast and coffee hours should extend a little longer til maybe 10:00.

6.5Okay
karen1gibson3, May 2015

Pros. I loved that all the rooms over looked the river. It was very clean and comfortable.

Cons. The only negative I have is we were put next to someone with a dog... We attempted to sleep in and the dog parked for hours.

8.5Very good
valwalker8, Apr 2015

Pros. Great location, very affordable. We stayed for 5 nights during the Spring Wildflower Pilgrimage and found it an ideal location for the various events and a walk-able distance to the main street, restaurants and Conference Center. As the hotel is off the main street, we found the location quiet at night with the soothing sound of the river out back. Desk staff were friendly and helpful. Room was clean. Bathroom quite small and the balcony was shared with other rooms were two minor complaints. Continental breakfast was pretty basic and nothing to write home about. Overall, we would recommend the place and would definitely stay here again.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's breakfast?

The hotel offers a complimentary breakfast with plenty of options, and guests have praised the breakfast staff for their friendliness and service.

Are the beds comfortable at the hotel?

While some guests have mentioned that the beds were not comfortable, others have found the beds to be great and the rooms to be spacious and clean.

Is parking readily available at the hotel?

Parking at the hotel is great, and guests have appreciated the ample parking available, even late at night.

How is the cleanliness of the hotel rooms?

Guests have described the hotel as super clean, with spacious and clean rooms, and have praised the housekeeping staff for their great service.

What is the best time to visit the hotel?

The high season at the hotel is in December, and the low season is in August, so visitors can plan their stay accordingly based on their preferences.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a River View

Guests highly recommend choosing a room with a balcony overlooking the river for a relaxing and scenic experience.

Consider Bringing Your Own Pillows

Some guests found the pillows uncomfortable, so bringing your own pillows might enhance your sleeping experience.

Check Room Amenities

Prior to arrival, it's advisable to confirm the functionality of in-room amenities such as the refrigerator to ensure a comfortable stay.

Be Mindful of Noise Levels

Light sleepers may want to request a room away from potential sources of noise, such as elevators or shared balconies, to ensure a peaceful night's rest.

Verify Room Cleanliness

Some guests encountered cleanliness issues, so it's recommended to inspect the room upon arrival and promptly report any concerns to the staff.

Plan for Breakfast

If visiting during colder months, be prepared for the outdoor-indoor setup to access breakfast, as it might be inconvenient in cold weather.

Request Room Maintenance

In case of any maintenance issues, promptly notify the staff for swift resolution to ensure a comfortable stay.

Consider Bringing Extra Toiletries

Some guests found the provided toiletries insufficient, so bringing along extra supplies might be beneficial.

Explore Nearby Eateries

Guests can enjoy a wide variety of dining options within walking distance, providing the opportunity to explore local eateries.

Enjoy the Outdoor Pool

Take advantage of the hotel's outdoor pool for a refreshing and enjoyable leisure activity during your stay.

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Ober Gatlinburg360 yd
  • Ripley's Haunted Adventure0.3 mi
  • Amazing Mirror Maze0.3 mi
  • Gatlinburg Convention Center0.4 mi
  • Star Cars Museum0.4 mi
  • Gatlinburg Space Needle and Family Fun Center0.4 mi
  • Gatlinburg Ziplines0.4 mi
  • Ripley's Believe It Or Not Museum0.4 mi
  • Gatlinburg Sky Lift0.5 mi
  • Mysterious Mansion0.6 mi
  • Guinness World Records Museum0.7 mi
  • Ripley's Aquarium of the Smokies0.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about SureStay Plus Hotel by Best Western Gatlinburg

Low season

May

High season

July

Average price (weeknight)

$110

Average price (weekend night)

$142
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 113% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at SureStay Plus Hotel by Best Western Gatlinburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at SureStay Plus Hotel by Best Western Gatlinburg

  • If you’re after a cheap room at SureStay Plus Hotel by Best Western Gatlinburg, then you should consider staying during the low season. The cheapest deals can generally be found in May and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at SureStay Plus Hotel by Best Western Gatlinburg, plan to stay on a Friday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at SureStay Plus Hotel by Best Western Gatlinburg was booked for on KAYAK in the last 2 weeks was $153, while the most expensive was $153.
  • How long should you stay at SureStay Plus Hotel by Best Western Gatlinburg? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg

  • Where is SureStay Plus Hotel by Best Western Gatlinburg located?

    SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, 0.9 miles from the center of Gatlinburg. Ober Gatlinburg is the closest landmark to SureStay Plus Hotel by Best Western Gatlinburg.

  • When is check-in time and check-out time at SureStay Plus Hotel by Best Western Gatlinburg?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Plus Hotel by Best Western Gatlinburg.

  • Does SureStay Plus Hotel by Best Western Gatlinburg offer free Wi-Fi?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free Wi-Fi.

  • Does SureStay Plus Hotel by Best Western Gatlinburg offer free parking?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free parking.

  • How far is SureStay Plus Hotel by Best Western Gatlinburg from the airport?

    SureStay Plus Hotel by Best Western Gatlinburg is 27.2 miles from Knoxville McGhee Tyson. SureStay Plus Hotel by Best Western Gatlinburg is 58.2 miles from Asheville Regional.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool onsite.

  • How does KAYAK find such great SureStay Plus Hotel by Best Western Gatlinburg hotel deals?

    KAYAK scours the web for all room deals available at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus Hotel by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus Hotel by Best Western Gatlinburg.

Nearby hotels and places to stay

2-star hotel
22% cheaperSki Mountain Lodge6.4 Good (268 reviews)0.03 miWi-Fi, Coffee machine, Free parking$47+
3-star hotel
Bearskin Lodge on the River7.9 Good (18 reviews)0.07 miFitness center, Free Wi-Fi, Coffee machine$191+
2-star hotel
21% cheaperMotel 6 Gatlinburg Smoky Mountains6.5 Good (1,310 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi$48+
2-star hotel
15% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.4 Good (2,947 reviews)0.14 miWi-Fi, Tea/coffee maker, Coffee machine$51+
2-star hotel
22% cheaperSki Mountain Lodge6.4 Good (268 reviews)0.03 miWi-Fi, Coffee machine, Free parking$47+
2-star hotel
21% cheaperMotel 6 Gatlinburg Smoky Mountains6.5 Good (1,310 reviews)0.08 miOutdoor pool, Room service, Free Wi-Fi$48+
2-star hotel
15% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.4 Good (2,947 reviews)0.14 miWi-Fi, Tea/coffee maker, Coffee machine$51+
2-star hotel
Econo Lodge Inn & Suites on the River7.9 Good (909 reviews)0.15 miAdults only, Free Wi-Fi, Coffee machine$64+
3-star hotel
Old Creek Lodge9 Excellent (5 reviews)0.21 miWi-Fi, Coffee machine, Free toiletries$143+
3-star hotel
Bearskin Lodge on the River7.9 Good (18 reviews)0.07 miFitness center, Free Wi-Fi, Coffee machine$191+
2-star hotel
Econo Lodge Inn & Suites on the River7.9 Good (909 reviews)0.15 miAdults only, Free Wi-Fi, Coffee machine$64+
3-star hotel
Black Bear Inn & Suites7.1 Good (1,197 reviews)0.17 miIndoor pool, Free Wi-Fi, Free parking$127+

Good to know

Value for money

8.3

Distance to city center

0.9 mi

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

27.0 mi