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Charles on reception was fantastic at providing information on where to eat/what to see etc All fantastic
Service and quality of the room
comfortable rooms, nicely renovated and decorated. Inaccurate info given on their website. It said: "Wi-fi is available in the rooms and is free of charge", but when we enquired upon arrival, it actually would cost 20 chf per day for this service!
the hotle location the services and the staff yes, the ironing board is not avialble unless you send your cloths for press in the hotle and that cost me more money ( i did not like that at all ) also the breakfast is continantal i thought it is full english breakfast every thing with extra chage
The hotel is perfectly located for all who wanna get more about old Geneva . Personel is very attentive and friendly
it was quiet, comfortable and completely professional. All the staff were very helpful at all times.
Staying at Les Armures was a real treat. The whole ambiance and quiet, understated charm made it an unforgettable experience. Just one comment. When the hotel has created such a wonderful atmosphere throughout, eating breakfast should not be interrupted by the sound of hoovering coming from the kitchen - 2 days out of 3.
Superb hotel with very good restaurant and excellent staff !!!
Excellent traditional restaurant with good service;convenience and location;helpful staff No
the location (centre), the architecture, the whole picture in fact
Rooms are very small
Ample room and large, well equipped bathroom with tub and shower stall; nice piano bar; concierge very pleasant and helpful. Great location. Food and service in main diningroom was not up to par for such a nice hotel.
location, room, bathroom
Courtesy and assistance extended by all members of staff -- especially by those at the concierge desk Small closets, limited drawer space, wallpaper separating from wall. This gives the room a somewhat shabby appearance
Watching the view from the hotel, onto Lake Geneva, the food, the chocolates and the tv in the bathroom.
Very expensive. Small room. Old model of the bad. Very expensive room service. Very bad and expensive internet connection - moonzon. Refund of the deposit was after four weeks.
Proximity for shopping
Very excellent location. staff are great. No swimming pool.
Luxury hotel without the sometimes overwhelwing fuss - excellent, discreet, service, pleasant and friendly staff. Godd facilities. Great location. We had a great break.
Staff very helpful. Excellent restaurant. Facilities generally very good with a first class situation on the waterfront in Geneva. My first night coincided with a disco on the 5th floor. It was noisy and intrusive and out of place in a 5* hotel. The management dealt with my concern admirably, including a subsequent discussion with the General Manager who was genuinely concerned.
The spa is excellent and the staff was very polite and proffesianal.All over the hotel is very good.
Everything. It was wonderful. No
The hotel staff was prof and has the sence of perfect hospitallity
Staff was friendly, knowledgeable and helpful
the attention of the staff to their guests
Staff were above average. Room size was good. Significant mistakes on the bill (>100CHF). Staff checked, agreed they were mistakes, and removed without problem to be fair, but surprising they'd got on there.
The restaurant (Indian) was oustanding food and service. The rooms whilst on the small side are excellent, and have the best beds, bathrooms etc. The entertainment (tv) had multiple channels in a variety of languages rather than just bbc/cnbc etc.
convenient, clean & good size bathroom
We had a great time, the staff were very helpful, the food is exellent, the room was very light and comfortable. In general the hotel was a very pleasant find The only thing which did not score high was the veiw from the window. It was overlooking the concrete part of the internal garden
the traditional style the noise on the place
The breakfast is a very poor, There is not fitness room, it don't requirements the 5 star hotel,
The room was charming, elegant - with a fireplace This was a very expensive hotel, yet the carpet in the room was worn and stained.
the staff is very kind, very good location in the city center, late check out without extra charges
very central, nicely decorated very poor breakfast....
The food was excellent Room service was not up to standard for a luxury hotel.
We enjoyed our stay at this hotel. The staff went out of their way to help us find everything we wanted to do. We were in easy walking distance to most everything. Also close to public transportation if we wanted to use it. Our room was very comfortable with American style air conditioning which was wonderful. We asked for a courtyard room because we heard the street side could be noisy. I think anywhere in the hotel would have been fine. Nothing we didn't like.
Great Hotel. Spotless in every way. Great staff and good eating facilities. Have stayed there before and will stay there again. A little out of the main "downtown" city area but well worth it!!!
Beautiful hotel, rooms were large and well decorated. A lovely place to stay
The friendliness of the staff and good service plus the location of the hotel. The safe was not so easy to use !
Located in the very center of the city but very quiet. Staff totally available when client requested help. Some rooms are really smaller than others, so better to check.
we were delighted with this hotel . The quiet location was excellent and the hotel was a lovely art deco style and tiffany lamps . Especially good was the extremely comfortable bed ! We had no complaints
Location .It was good to have restaurant on the side after long day,but after we have a drink and pay cash,give 100 and went to the room.It was late ,tired later we notice the waiter gave us money back less 10 frank .I guess we lost 10 franks.So if you go to this restaurant count your money,or charge your room.
I love the design of the hotel, the fact that it is quite small. THe beds are very comfortable and the service from teh staff is great. Good location and great value for money.
The receptionists were very helpful The elevator
The Hotel is relatively old world in design and style and is spotless. The beds and bed linnens are a real treat. can't think of anything
Service of the staff. The lady staff at the reception was very helpful and friendly.
Staff of the hotel was very friendly and attentive, interior of the hotel and room is very nice No
Good location could walk to all areas around the city. Very clean and comfortable rooms. A great hotel if ur just looking for a lovely room and like to eat in resturants, and do activities outside your hotel. Thought resturant had stuffy atmosphere and was very expensive but it did not upset us because there are endless nice resterants in geneva.
Great Staff. Comfortable beds and very nice bathroom
Nice situation in the city. Good bed. Smell in the room. Very poor breakfast for very strange price. Common feeling of the old bad maintained building.
location high cost
Everything the breakfast it's not good, could be better!
free WI-FI is very useful, central and quet location
The location is perfect The restaurant and the lack of parking facilities
The closeness to everything. The river view also. Their attitude the first day, but after that the front desk was fine.
location, good views, staff excellent no
Thought the location and amenities were fantastic. I did feel at times the staff at reception really let the hotel down. I found them to be quite moody. The doormen were excellent. I didn't any of the food and beverage facilities.
It was a great location The staff weren't as helpful compared to other 4 star standards. If I was to recommend the hotel, I would recommend a larger room, not a single room, as it wasn't that comfortable or easy to work in.
the view Internet conexion
Well located in the city and we were upgraded to a room with a lovely lake view. The bed was very comfortable and the room size was generous. Would have been really nice to have an English speaking movie option.
I like their staff, they are very helpful and I like the location of the hotel.
Stuff, athmosphere and locations are the main reason to stay in the hotel. In the non-smoking room at night was strong smell of smoking from another room
A nice, older hotel, conveniently located. Beds were comfortable, air conditioning was good. Front desk staff was very friendly. Staff was receptive to finding an acceptable room and exchanging when we were not happy with the assigned room double bed. Rooms very small. Wallpaper had handprints on one wall, but possibly this occurred when paper was hung. Retrofitted shower glass on tub allowed water to flood the bathroom.
The fact there was no traffic noise ,yet you are right in the heart of the city. For me this is a very big plus point.Another plus point for me is a comfortable bed. This was excellent.
A very nice hotel..comfortable bed and very clean Breakfast buffet was very basic
This is a nice hotel near the train station. Friendly staff. Large rooms for Switzerland. Location not too exciting but convenient. Like much in Switzerland it is very expensive.
The location is great. It is close to the train station and close to old town. We stayed in a "duplex suite". On the internet it is shown with a loft. The only thing in the loft is a shower and vanity. Downstairs the bedroom is tiny, and although it is called a suite, there was no sitting area. We had to sit on the end of the bed or on the steps leading up to the shower.
The staff was very friendly and helpfull. The elevator does not reach the 7th floor and I had to walk up the stairs to reach my room.
The room was great. The location was great. They neglected my early-moring wake-up call despite the fact that I double checked it. I would have missed my flight home had I not set the alarm in the room.
The hotel was impressive from the initial check-in by the attentive staff, the helpful advice about shopping, and restaurants, and general friendliness I thought the breakfast was sparse, eespecially for the price
Large room,. Clean and refurbished to an high standard. Staff gentle and very helpful
Location & the room was perfect They need a better lift
Proximity to the old town and friendly staff Noise, rooms are not noise proof. You hear people walking in the corridors, doors banging at odd hours of the night.
clean, refurbished improve breakfast
really in the down town, just beside the river and a Starbuck coffe a part of the stuff (not all) was a little rude with my wife.
- good quality, good positioning, personel is friendly and efficient - breakfast: might be a point of improvement, personel is a bit shy and dry: should offer the possibility of two breakfast (one with full buffet; one with smaller choice and smaller price!)
The great location. Big junior suite. Nice design and good staff. no room service, no good restaurant in the hotel
clean, quick reception, quiet and near to the railway station. I did not like the fact that the entrance to my room was on the same floor as the breakfast room
The hoteL is located at the good location and room is clean and comfortable. We enjoyed.
middle of the city and clean, staff were very nice and highly recommended. Rooms are small and clean but that would do it.
Good room and efficient staff. Also, good location.
Pleasant , helpful staff . Well situated for tourists None
I m used to I m going to this hotel more than 25 years
The polite and friendly staff It did not have a wide enough choice on the breakfast room service menu
amazing service .. excellent location .. staff were extremely friendly loved everything
The hotel doesn't have a parking and he is not responsible of any car. and the WIFI doesn't work.
The room was very generously proportioned and clean. The location was perfect for wandering around Geneva. Possibly the extra charge for breakfast, but to be fair the standard price for the room was higher than our cost even with the breakfast charge.
It central position We were upgraded into a duplex unit, but the airconditioning was puzzling and beyond our control. The downstairs sitting room area was very hot. Also, the TV internet was difficult to use, because the mouse was not sensitive, but there is facility for one to use with a bought card in the office. The staff were efficient and friendly.
The staff were excellent. Really friendly and helpful. I thought the food was over-priced and the breakfast was poor.
Convenience of location, firendly welcome afforded by all hotel staff, comfortable and perfectly sound-proofed room.
Charme, rooms and staff
Good Location, could walk from train station and very near to the Lake and all the attractions
the room ,thier customer experince nothing
Hotel is convenient to the waterfront and rail station. Hotel is in dire need of a renovation. The elevators are ancient, slow and can only manage 2 persons with baggage. Probably can't fix this...but room lock technology was not working well. For me and someone else at that same time. Rooms are clean but spartan...lacking any design creativity. Bathtub/shower is too narrow, deep and combination with a smooth floor makes for an awkward (and hazardous) in/out. For the rate I was charged, I expected much better.
Free wi-fi Very poor breakfast, not suitable for a business meeting
Location No restaurant
Nice hotel, very good location and view. But for 3 star hotel with ald buthroom the price is too hight. The room service mixed up our order and came 3 times for to bring one stander breakfast :)
location no bar.the breakfast was very average
Excellent location Very disappointing outlook from one of the bedrooms
The room was very clean. I got a room with a king size bed !
good location poor breakfast
the noise outside the hotel at night prohibited sleep for much of the time
Big room. Good location in the centre of the city. I was given a room on the 1st floor right next to the stairs/elevator despite asking for a quiet room. The room was located right above what seemed to be a bar, which made it quite noisy.
location to train station
closeness to the railway station & the centre of the city A bit pokey/small
location, cost, overall comfort, staff room too hot and no means of control, hotel now non-smoking but room was obviously a previous smoking room (smell and burn marks on furniture)
Very clean. Very quiet room with the window opening into internal yard. Helpfull staff. Internet worked flawlessly. They have a small lobby/room with tables, like a library where one could work. Nice breakfast. Nothing really. It's a small hotel and everything is small. We liked it though.
Very good position for exploring the city and region. Very acceptable evening meals in restaurant. Good reception desk and restaurant service. Lack of comfortable seating for relaxation.