Gloucester Hotels

Cleanliness, great value. Good location comfortable Noisy due to vehicles arriving at front door during the night/early mornig

lovely hotel and location exceptional staff and very clean very uncomfortable bed

We arrived at 11.30 and the staff allowed us to book in nearly as we wished to go into town. Throughout our visit they were friendly and helpful. The service was excellent. The decor in the rooms was a little dated and our friends found a hair in the bath.

whirlpool bath, excellent food and service

Location, close to Gloucester but in the country Decor was tired

leisure facilities restricted food menu at lunch time

We had a problem with the other guests (rugby team) and the staff were brilliant about it, we had to check out early, but there was no fee or problem just very apologetic staff Dated bathroom decor

The staff were very pleasant and helpful. The breakfasts were very nice.

Hotel very tired overall- updating work is mentioned when you book, but price doesn't reflect this enough.

The dining room was too cold to sit comfortably.

not a lot...depressing place depressing, old fashioned, unfriendly staff who looked at you as if you had 2 heads if you asked them a question

no bar available,pool and hot tub not available, both due to wedding but not advised at time of booking and hard luck attitude by staff

Friendly, willing staff. Informality.......to the extent of no-one on reception(!), despite agreement by email. Good basic fare. Bedding too soft. No bath - though did not specify this on booking. Shower did not work. The extensive facilities not open in the evening.

Friendly and efficient staff and warm comfortable and tastefully furnished room. Could have done with a re-clean - perhaps the room had not been used recently. Cobwebs and spiders in bathroom and bedroom floor gritty.

Excellent staff made up for other shortcomings.

The view from our window was, air conditioning boxes and had a constant whirring of pumps, not a £110 per night view!

Reception staff very helpful. Lovely little restaurant. Function room ideal. Lovely small hotel with seats on the front lawns to sit in the sun. Staff were very nice. No leisure facilities but knew that when I booked. At breakfast it was cumbersome to take all the lids of the hot trays of food whilst carrying your plate and holding the tongs - putting the food under a hot plate without having to have lids would have been better

Friendly staff, nice bar with good beer, tasty evening meal, and a warm comfortable bed (though the room itself was maybe a tad chilly - certainly cooler than the rest of the hotel). The buffet style breakfast was luke warm at best, and it was annoying having to get up from the table every few minutes to get another cup of tea.

The receptionist and manager were very friendly. Our evening meal took more than 2 1/2 hours because of having leaky for a coach party to be served first. We ordered a daily mail which never arrived. On arrival the receptionist could not find a key to our room. The water pressure in our shower was reduced when someone else turned a tap on.

Location Breakfast not included

Convenient, good room, excellent breakfast

Location and grounds Decoration was "tired" looking a though it had not been refurbished for many years

Food is very poor value for money, breakfast is poor

easy access to Cotswold countryside

the bathroom was poor and basin drained very slowly.

The rooms were comfortable and well equipped, staff freindly and helpful the setting beautiful. What let it down was the restaurant which was pricey and the food average or less. My daughter is a vegan and ordered olives and bread as a starter from the menu. We asked about the composition of the chopped olives as my daughter could smell fish the waitress did not return, when we finally asked someone else they came back and said anchovies were included and a bowl of balsamic vinigar by then we had all finished ours. For mains we ordered a selection of vegetables and asked them to include some mushrooms and asparagus, what was delievered was a plate of boiled cauliflower, broccolli and carrots. They called this stir fry and charged us £12.50

lovely rooms. excellent facilities

Breakfast good choice Room a long way from entrance

It was such a beautiful setting and the hotel was very convenient for visiting Gloucester Nothing

friendly helpfull staff room on first night too small for a double, changed room second night all ok