Good to know
|Value for money||7.5|
|Distance to city center||0.6 mi|
|"Service was great staff very helpful ."||(in 25 reviews)|
|"The staff were very helpful."||(in 17 reviews)|
|"quite spacious room."||(in 23 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 18 reviews|
|bit dated||in 14 reviews|
|comfortable bed||in 28 reviews|
|early check-in||in 6 reviews|
|hot water||in 26 reviews|
|pressure in the shower||in 7 reviews|
|room was very spacious||in 36 reviews|
|spa bath||in 11 reviews|
|staff were lovely||in 20 reviews|
|staff were very friendly||in 28 reviews|
|traveled with my parents||in 2 reviews|
|washing hair||in 3 reviews|
|washing machine and dryer||in 8 reviews|
this was an absolute worst place, service, location and business i have ever encountered. DO NOT COME HERE. a shameful place, rude staff, disorganized and dirty.
I would like to express my disappointment at our accommodation arrangements. We stayed at this establishment Saturday night June 8th. We were attending a friend's 50th birthday party nearby and chose this location. In total 6 of us stayed. We were allocated room 15 and upon turning the bed down we found lots of hairs on it. These were head and pubic hairs. We informed front desk and they moved us to room 12. We returned to room 12 at 10 pm after our gathering and realised our air conditioning unit did not work in the heating setting. We also found that there was an electricity transformer right outside our window which was rather loud. Since the A/C did not work on the heating setting,we took the extra blanket from the cupboard. We found this blanket to be full of leaves and grass clippings. As you can appreciate our stay was not a pleasant one. Just before our checkout we found an ashtray full of cigarette butts on top of the A/C unit on the balcony. We informed the gentleman at reception of the issue since we did not want to be charged a cleaning service and he was no help. To make matters worse the kettle in the room did not work. We have since attempted to call and email the venue to share our feedback. we have been told on the phone to "go away" and staff hang up on us. All we asked was to speak to a management or owner without expressing anything to the staff on the phone. I strongly recommend to avoid this venue.
Extra pillows, heated blanket and very clean
Wifi was unsecured and didn’t work for me
The fact we were allowed a late check out at 12 awesome
The place is as little dirty cleaners need to wash the grime of the bath and shower taps and dust along window sills and make the place a bit sparkly for the price you pay other than that it's nice.
location and price
the room on the street side is a bit noisy at night
Staff were great, I had a few problems and they were quick to get them sorted, can't thank them enough.
With a stay at Lake Haven Motor Inn & Palms Restaurant in Gorokan, you'll be within a 15-minute drive of Wyong Golf Club and Wyong Racecourse and Showground. The front desk is staffed during limited hours. Free self parking is available onsite.
based on 104 reviews
Value for money
Policies vary by room type and provider.
Reviews about Lake Haven Motor Inn & Palms Restaurant
|Newcastle Williamtown||37.2 mi|
|Sydney Kingsford Smith||50.8 mi|