Let this Hawthorn Suites by Wyndham Grand Rapids, MI hotel be your home away from home. This hotel is just minutes from the airport and next-door to shopping and restaurants. Pets are welcome at this hotel, which features complimentary wireless Internet and complimentary breakfast, and also offers laundry facilities, outdoor pool, sports court and fitness room. Unpack and stay a while in the spacious rooms and suites, all of which come with stove, microwave, refrigerator and dishes, and some of which come with two bedrooms, two stories and fireplace for cozy evenings. Mingle with your friends and colleagues at the social hour Mondays through Thursday, and take care of business in the business center, which offers complimentary wireless Internet access, computer access, printing, copy and fax service. Parking is available for cars, trucks and buses and RVs, and there is no charge for kids through age 17 staying with adults. Must be 21 with a valid ID to check in.
The extra amenities in the room were a nice touch. The fireplace added a warm cozy element to the room.
The staff claims to have a no party policy however when reported, little is done to quell the noise. My stay would have been much better if I had been able to sleep.
The room was just like a little apartment. Very clean and the staff was very nice and helpful. Next time we r in town we will definitely be staying here again. :)
Did not like that we couldn't check in till 3pm, we where in town early and had to wait to unload our bags in the room. the number on the building was a little confusing but we found it.
Snow covered steps were a little treacherous and sidewalk to steps.
Nothing. I was told I did not have a room upon arrival which took an hour to sort out, late at night. This is an old , dumpy property which does NOT represent your brand well.
Good rooms, but AC was broken and couldn't be fixed.
Staff was extremely courteous and helpful. Liked the call 15 minutes after check-in to ensure everything in the room was fine. Room had a full kitchen and wood fireplace. Breakfast was good, with scrambled eggs and corned beef hash in addition to the regular fare. Liked the little half-basketball / volleyball court. Fitness area had two treadmills, bike, stair climber, curl bar and some dumbbells, and universal machine.