Very nice workers but the place is run down.
3 stars
Wyndham Garden Grand Rapids Airport
4495 28th Street Southeast, Grand Rapids, MI 49512, United States
Grand Rapids, MI
See location+1 616 956 8080Photos of Wyndham Garden Grand Rapids Airport
Overview
A few minutes drive after landing at Grand Rapids Airport will get visitors to their hotel when staying at Wyndham Garden Grand Rapids Airport. Rooms have lots of space, easy access to the downtown area, and amenities to meet the needs of all kinds of travelers.
All of the 126 rooms are smoke-free. Guests can choose from standard rooms with one or two beds. There are also accessible rooms available. Suites can be booked as well. Décor and furnishings are classic and neutral to provide comfortable surroundings. Amenities in the rooms include climate control, coffee makers, shower/tub combos, flat-screen TVs with cable, work desks, free Wi-Fi, refrigerators, and microwaves.
Guests can enjoy a free breakfast every morning at Wyndham Garden Grand Rapids Airport. The hotel also has an on-site restaurant called The Garden Bar & Grille. It’s a casual spot that serves both breakfast and dinner. There are a number of restaurants that guests can get to on foot as well. LongHorn Steakhouse is 15 minutes away. Smokey Bones BBQ & Grill is 9 minutes away. Cantina Mexican Grill is 13 minutes, and Ganders Restaurant is 7 minutes walking.
Wyndham Garden Grand Rapids Airport has an indoor pool and a fitness center for those who like to work out when they travel. Guests who are traveling for business will find a 24-hour business center, a couple of conference spaces, a meeting room, and a computer station. Attractions in the area include Patterson Ice Center, Woodland Mall, Forest Hills Fine Arts Center, and Centerpointe Mall.
Latest deals for Wyndham Garden Grand Rapids Airport
Amenities at Wyndham Garden Grand Rapids Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Adapted bath
- Designated smoking area
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
Parking and transportation
- Airport shuttle
- Free parking
- Shuttle service (additional charge)
Pool and spa
- Hot tub
- Indoor pool
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Outdoor
- Grill
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Telephone
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Wyndham Garden Grand Rapids Airport
4.8
Mediocre
2099 verified ratings
Wonderful
349
Very good
163
Good
247
Okay
164
Fair
215
Mediocre
181
Poor
780
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, but many expressed dissatisfaction with the cleanliness and service. Numerous reviews highlighted dirty rooms, unhelpful staff, and issues with breakfast availability. The noise levels and overall maintenance of the hotel were also points of concern, making for an unpleasant stay for many.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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5.5 out of 10
1106 reviews
4.1 out of 10
709 reviews
6.9 out of 10
94 reviews
7.8 out of 10
1 review
6.5 out of 10
18 reviews
All reviews
Pros (+) The only good part was Nate who worked the front desk. Otherwise this place is horrible. Do not stay here. The location is sketchy. The hotel is rundown and dirty. The other front desk person (an large old lady with white hair) is lazy & inept as can be. She made everyone wait until 3pm to check in saying no rooms were ready until then. I mean really? No rooms at 2:30pm but magically they’re all r...
Cons (-) Bathroom was dirty. Shower matt was damaged and filthy underneath. Elevator & hallways were filthy. Carpet was stained all over the place. Do not stay here if with your family. There were parties going all night until 2-3am in other rooms and noisy people in the hallways all night. When we finally got our room, we go in and there is one set of towels only. One. 🤔 There were many other hotels arou...
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Pros (+) The staff was really nice.
Cons (-) Hallways smelled like smoke and weed despite it being a non-smoking hotel. The lock at the top of my door (clasp not deadbolt) did not work. When entering the bathroom, there were stains on the tile walls and the door handle was not properly attached. Bedroom had not been dusted and had a spider hanging from one of the lamps. Stains all over the hallway carpet, and inside the room carpet; also que...
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Pros (+) Staff was very friendly and courteous. The facility was clean.
Cons (-) We ordered a room online, and while I knew the room wouldn't be ready for a little while, I had to check back 4 times over the course of 2 hours, waiting for our room to be ready.
Pros (+) Pillows were comfy
Cons (-) Poor breakfast selection, dog feces in hallway by the elevator, room mediocre, drug useage by other guests on our floor. Staff knocked on our door at 11pm at night acusing is of “smelling pot” outside our room. When asked to speak to manager, they refused. Found out from staff the next day, they located the room which the pot order was coming from..,.no apologies to us for their accusations. WILL ...
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Pros (+) I liked how how comfortable the rooms were
Cons (-) I didn't like how small the TVs were.
Pros (+) The Wyndham is drive that sets it a little way off the main road reducing traffic noise. It's lobby is beautiful and spacious with a nice coffee bar. The staff are friendly, helpful, always available, and keep track of small details for you. The rooms are well equipped having a small refrigerator, spacious desk, adequate lighting, and good electrical outlet availability for your extra electronics.
Cons (-) While the following items may not be obvious to the casual observer, hotel room and maintenance staffing should catch them. The shower curtain was damaged all along the mounting hardware, some hair rubber bands were left on the edge of the sink, and one of the hinges was damaged on the cabinet enclosing the refrigerator.
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Pros (+) Receptionists at front desk were very friendly
Cons (-) Hotel was unclean. Sheets in our bed had not been changed from previous guests.
Cons (-) Breakfast not included in the price
Pros (+) Location and availability
Cons (-) It is at a quality of 70$ hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Wyndham Garden Grand Rapids Airport?
Guests can enjoy a free breakfast every morning at Wyndham Garden Grand Rapids Airport. The hotel also has an on-site restaurant called The Garden Bar & Grille. It’s a casual spot that serves both breakfast and dinner.
Are there any nearby attractions to visit during my stay at Wyndham Garden Grand Rapids Airport?
Attractions in the area include Patterson Ice Center, Woodland Mall, Forest Hills Fine Arts Center, and Centerpointe Mall.
What are the common concerns about the hotel's cleanliness?
Some guests have expressed concerns about cleanliness, mentioning dusty and dirty rooms, as well as issues with trash not being properly taken care of.
Is the hotel's staff accommodating and helpful?
Guests have praised the staff for being nice and very helpful. However, there have been some negative comments about rude staff and unresponsive customer service.
What amenities are available for guests at Wyndham Garden Grand Rapids Airport?
The hotel offers an indoor pool, fitness center, free Wi-Fi, and a 24-hour business center. Additionally, guests can enjoy the on-site restaurant, The Garden Bar & Grille.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Pool Availability
Before booking, it's advisable to check the availability of the pool as some guests were disappointed to find it closed without prior notice.
Consider Room Type
If you prefer a quieter stay, consider requesting a room away from the elevator and ice machine, as noise from these areas was mentioned in some reviews.
Verify Amenities
Some guests were disappointed to find that certain amenities, such as the airport shuttle and hot tub, were not available despite being advertised. It's recommended to verify the availability of specific amenities before booking.
Explore Nearby Dining Options
While the hotel offers an on-site restaurant, guests also appreciated the proximity of other dining options within walking distance, such as LongHorn Steakhouse and Smokey Bones BBQ & Grill.
Be Mindful of Seasonal Changes
If planning a visit in February, be aware that it is considered the low season, which might affect the overall experience and availability of certain facilities.
Consider Alternative Transportation
Despite the hotel offering a free airport shuttle, some guests were disappointed to find it unavailable. It's advisable to have alternative transportation arrangements in place.
Communicate Preferences
If specific room features are important to you, such as a king-size bed or a room with laminate flooring, consider communicating these preferences to the hotel in advance to ensure a comfortable stay.
Manage Expectations for Breakfast
While the hotel offers a free breakfast, some guests found it to be below their expectations. It's advisable to manage breakfast expectations or explore nearby breakfast options.
Address Concerns Promptly
If any issues arise during your stay, such as cleanliness or maintenance issues, it's recommended to address them promptly with the hotel staff for resolution.
Location
4495 28th Street Southeast, Grand Rapids, MI 49512
What's nearby
- Frederik Meijer Gardens & Sculpture Park4.8 mi
- Mission Network News5.2 mi
- Wealthy Theatre5.2 mi
- Division Avenue - Plaster Creek Bridge5.5 mi
- Meyer May House5.9 mi
- Cathedral of Saint Andrew6.4 mi
- Celebration Imax Theatre6.4 mi
- Interurban Transit Partnership6.6 mi
- Van Andel Arena6.8 mi
- Grand Rapids Art Museum6.8 mi
- Plaza Towers6.9 mi
- La Grande Vitesse6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wyndham Garden Grand Rapids Airport
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $79 |
Average price (weekend night) | $94 |
When to book a room at Wyndham Garden Grand Rapids Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Wyndham Garden Grand Rapids Airport
FAQs when booking at Wyndham Garden Grand Rapids Airport
Nearby hotels and places to stay
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See most recommended stays in Grand RapidsGood to know
Value for money | 6.5 |
|---|---|
Distance to city center | 6.9 mi |
Nearest Airport | Grand Rapids Gerald R. Ford Intl |
Distance to airport | 2.4 mi |
Everything you need to know for your stay in Grand Rapids
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