Sheraton Grand Rapids Airport Hotel

The hotel offers a free airport shuttle, an indoor and outdoor pool, and a hot tub. Additionally, guests can enjoy the complimentary shuttle service within a 3-mile radius 24/7.

Yes, the hotel offers free parking and a designated smoking area.

Guests can enjoy special diet menus, a restaurant, and a bar/lounge at the hotel. Additionally, food can be delivered to guest accommodation, and there is a Starbucks in the hotel.

The hotel is committed to cleanliness, with daily housekeeping, enhanced cleaning, and disinfection of high-touch surfaces. However, some guests have mentioned issues with the pool and hot tub.

The staff is described as friendly and accommodating, and the hotel offers a 24-hour front desk. However, some guests have reported slow check-in processes and unhelpful interactions with staff.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel offers a free shuttle service within a 3-mile radius, which guests found to be very convenient for getting around the area.

If you prefer quieter periods, consider visiting in September, which is considered the low season. This could result in a more peaceful and relaxed stay.

Some guests reported issues with room amenities, such as malfunctioning air conditioning units and clogged shower drains. It may be beneficial to inquire about the condition of the room before finalizing your booking.

Guests appreciated the newly remodeled rooms, highlighting their modern feel and cleanliness. Requesting one of these renovated rooms could enhance your overall experience.

There have been instances of the pool and hot tub being out of order during guests' stays. It's advisable to check the status of these facilities if they are essential to your visit.

Some guests were disappointed by limited dining options, including the closure of the hotel's restaurant and lounge. It's advisable to confirm the availability of dining facilities during your stay.

Several guests reported unexpected additional charges on their bills. It's recommended to review your final bill carefully and address any discrepancies promptly.

If you anticipate arriving early, it's worth noting that the hotel has accommodated early check-ins in some cases, which could be beneficial for travelers with specific arrival times.

The hotel offers increased accessibility and hypoallergenic rooms. If you have specific accessibility requirements, it's advisable to communicate these needs with the hotel in advance to ensure a comfortable stay.