Overview

Best Western Hospitality Hotel & Suites

5500 28th Street Southeast, Grand Rapids, MI 49512-2052, United States
+1 616 949 8400

$86+

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Rates

Overall guest ratings

7.5/10 Good
Based on 525 reviews
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Review highlights

  • 9.7
  • 8.5
  • 8.5
  • 5.5

Good to know

  • Clean rooms
  • Comfortable beds

Nearby

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    About

    Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO®, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids MI hotel include a complimentary hot breakfast buffet each morning, complimentary dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away. Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigan's Adventure. Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids MI hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Health's Butterworth Hospital Complex, Grand Valley State University's Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway®, Meijer®, Cascade Engineering® and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Coming in for a sporting event? This Grand Rapids MI hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Laundry facilities
    • Cable or satellite TV
    • Free airport shuttle
    • Free parking
    • Long-term parking (surcharge)
    • Storage available
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 525 reviews
    • 9.7 "Terrific location."
    • 8.5 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 8.4 "Great service."
    • 7.3 "Good pool."
    • 5.5 "Sufficient wellness & sports facilities."
    • 5.0 "Internet is average."
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    Overall Rating

    7.7 Good
    Based on 231 reviews
    • 9.6 "Terrific location."
    • 8.6 "Food is delicious."
    • 8.6 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.6 "Average comfort."
    • 5.7 "Rooms are ok."

    Overall Rating

    6.9 Good
    Based on 162 reviews
    • 9.7 "Terrific location."
    • 8.9 "Good value."
    • 8.7 "Food is delicious."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 5.6 "Sufficient wellness & sports facilities."
    • 5.4 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
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    Overall Rating

    8.0 Good
    Based on 78 reviews
    • 9.7 "Terrific location."
    • 8.5 "Good value."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.3 "High comfort."
      8.2 "82% said the beds were comfortable."
    • 6.2 "Rooms are ok."
    • 5.7 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
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    Overall Rating

    8.1 Excellent
    Based on 52 reviews
    • 9.7 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.5 "Good pool."
    • 6.7 "Average cleanliness."
    • 5.6 "Rooms are ok."
    Good to know
    "Clean rooms"
    "Comfortable beds"
    data provided by TrustYou

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