Grange-over-Sands Hotels

Room had no view, while there was an excellent view form the other side of the hotel. Should have been informed of the difference. Hotel was geared up for bus tours not individual guests. Meals like canteen food and waitress was dreadfull.

Just the view over Morecambe Bay Not woth £120.00 per room, blankets not duvets, room OK but cooridors, etc very shabby

The restaurant service was excellent as was the food. The public rooms were lovely as were the gardens. The staff were friendly and helpful. Had breakfast in our room which arrived hot and was was well cooked. I'm afraid it really let itself down with the room which was tiny and inadequate and right bang next to the lift - and there was a wedding on. Not even room to hang our clothes in the wardrobe. We appeared to have a plastic mattress cover under the sheet which rustled every time you moved and meant that the sheet kept sliding around and rucking up. Made me feel as if I was bedridden! Mentioned the size of the room at the time to reception and even though other rooms were apparently available there was no offer to move us. Shame really because the rest of the experience was so nice. Suggest avoid Room 220!

The change from personal waiter service at breakfast to help yourself buffet on the second day

Excellent staff Need better quality bed (back problem)

Lesure facilities. Real Ale

The quality of the food served at this hotel was magnificent. The two nights we stayed here we experienced proberly the best two meals that we had tasted in a long time. The pool facilities were very enjoyable and we had a very relaxing time. For the price that we had paid for the experience of such a room we were very disappointed with the mattress on the bed. It was not comfortable at all. In fact it was very uncomfortable. You could feel the springs in your back and rear end and i Got up in the morning with a sore back. We also felt that for this type of room that a dvd player and free wi-fi in the room wouldn't be too much to ask. Although the staff at reception were very pleasant i felt that a lot more local information could maybe have been relayed, for example we found out from another establishment were we had a lunch at that the zoo was doing free admission, but no one at our hotel had told us this.

Not a lot Cleanliness / Staff sat about after shifts finished slagging off hotel and moaning about understaffing and Faulty Towers likeness / No availability of the room I booked / Meals not very good, ran out of steak, toast didn't arrive with breakfast if at all. / Place was dirty.

The room itself was very comfortable but the lighting, intended to be cosy and intimate, was just dingy and it was not easy to read after daylight, despite bedside spotlights. Beyond the room, the place is in urgent need of refurbishment.

Not much. The jacuzzi bath? Nothing else. Poor service. Poor standard of cleanliness. Food poor. No feedback from Manager over a complaint. Appalling value for money

Could find little fault with the hotel. Room was more then adequate and the staff were friendly,food was good and the location was close to the shops, pubs and sea.

Nice room, and very nice bathroom - all well stocked. Divine breakfast with lots of choice. Friendly hosts. We were right next to the main highway, so it was very noisy. The traffic only let up briefly in the wee hours!

The ownwer is kindness. Dogs are friendly.

The staff were very helpful and welcoming.The area was attractive and was close to the motorway . It provided acess to the southern lakes 20mins and the northern lakes 40mins.Internet access was good I would stay there again. There were a number of minor and expected problems. The room had a musty smell as did the corridor.The sink in the en suite was cracked but it was perfectly usable and the owner said she was going to address the issue.The main problem was the fact that the Derby Arms is a very popular pub and eating place in the area.Noise levals were high a problem made more difficult by having to have the windows open due to the musty smell and the humidity in the room.

The only good thing about the derby arms the rooms had been recently refurbished so they were clean and modern the food was quite good and plentyfull The bar and dinning room were seriously in need of refurbishment their was an old musty smell in parts of the hotel