Not Up To The Embassy Suites Standard I Expect - S
Desk staff was nice, breakfast was awesome, The AC was very quite
The room was nowhere near as nice as other Embassy Suite rooms I have stayed in. The bathroom counter was super low...like way too low. The tv remote was absolutely filthy and greasy. The walls and ceiling were thin. At 1145pm I could hear the guest above us in the shower. Not just a faint rush of the water pipes, but the water splashing in the shower and the guest moving around in the shower. At 5am I woke up to hearing the guest next door urinating into his toilet and flushing. Overall the room just didn't feel very clean and I didn't feel like I had privacy due to the thin walls.
Everything was top notch from check-in to the evening reception and especially the made to order breakfast. My entire family enjoyed the stay.
Terrible wifi and tv
Hotel needs upgrade to technology. Terrible wifi and after repeated calls to the front desk asking why the tv menu wouldn't work they finally sent a repair person who just said that they were experiencing problems. When I was checking out and explained my unhappiness with my stay all I kept hearing was "I'm sorry to hear that". Do you know how ridiculous that sounds after many times? The breakfast buffet was awful. Cold food, terrible customer service, was told it's not my job when I asked where to get a spoon since they were empty. I've stayed at Embassy Suites before but after this experience I will look for other options!
Carpets had a lot of stains. Floors at food area were sticky.
The recently-renovated Embassy Suites Greensboro hotel is located two miles from the Piedmont Triad International Airport close to Downtown Greensboro, the Greensboro Coliseum Complex, the Koury Convention Center, Guilford College, the Four Seasons Town Centre Shopping Mall and the Oak Hallow Shopping Mall. This upscale full-service all-suite hotel is just minutes from Wet 'n Wild Emerald Point Water Park, the campus of the University of North Carolina at Greensboro, the Guilford Courthouse Battlefield, the campus of North Carolina A&T State University, High Point University, Furnitureland South, Joel Coliseum, the campus of Wake Forest University, Old Salem NC, Elon University and the communities of Winston - Salem and High Point. Guests of the Embassy Suites Greensboro hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and evening reception.The hotel provides complimentary shuttle service to and from the airport.
Based on 319 reviews
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