Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary wireless high speed internet. a.m. Kitchen Skillet. 24-hour Grab and Go food outlet offers hot t breakfast, made-to-order fare.
Room had not been cleaned for three days! (Stayed for 8 nights) On the second night, the cleaning staff knocked on the door at 7:52 PM (yes, PM!) and asked if we needed our room cleaned. I was not dressed as I had just came out of the shower and I asked if she could give me a minute to throw on clothes and her EXACT response to me was, "I'm about to get off so I can't wait." I literally stood there in complete shock. She walked off and I hurried to put clothes on. I caught up to her in two minutes to ask for at least clean towels and she tossed them in my arms and after I said thank you, she didn't even respond. Rude front desk staff and cleaning staff! Asked for clean towels the 5th night and was told to come down and get them. When we showered the first night, we noticed that there was a stoppage in the tub causing it to flood so we had to limit our shower time until they came to fix it on our 3rd night of staying there. I thought I could stay here again when I come back in October for two weeks but NO. I will definitely never even consider it!
Would have been better if they hadn't tried to repeatedly charge my card. Paid upon checking in for 2 nights. Instantly $185.00 Then at 2am on my 2nd night tried to charge me another $200.00 before I ever even checked out. Then over the next few days tried to charge me another 3 times all different amounts. Will definitely not be staying there again. Feel as though they can't be trusted with my card info
Very clean room, nice complimentary breakfast offering, well priced food and cocktails at hotel bar, and friendly service. They also made sure we had a crib ready in our room for our infant prior to us arriving. Nice stay!
Everything was wonderful . No complaints what' so ever .
We chose this hotel for an extended weekend trip. The room was great as expected. The daily rate for the quality of the hotel was incredible. Free WiFi and a breakfast were a big plus. The front desk staff was exceptional. Dawn greeted me by name and made me feel welcome. The fitness center was bare bones and a microwave in the room would be nice.
Check in was delayed, the room smelled like smoke and mildew covered up by a strong cleaner. The bathroom floor was sticky. I will never stay at this hotel again!
The room had a wonderful floor plan especially considering a several night stay. Breakfast was very nice as well and the coffee was great. Great linens, too. The only drawback to this room was the unfortunate fact that the outside of the building was being repainted and plastic was over my window. I'm sure this was done as a privacy measure but to have no view of the outside was very unpleasant. I do realize this was a temporary situation but at no point was I told in advance of this or offered another room.
The staff was Amazing...very helpful. Comfy bed and amazing shower. What is was lacking was coffee, decent breakfast and a business center.
Comfortable bed, large rooms and nice breakfast with decent variety Bathroom and closet are small for such a large room.
Very clean room, nice complimentary breakfast offering, well priced food and cocktails at hotel bar, and friendly service. They also made sure we had a crib ready in our room for our infant prior to us arriving. Nice stay!
Everything was wonderful . No complaints what' so ever .
We chose this hotel for an extended weekend trip. The room was great as expected. The daily rate for the quality of the hotel was incredible. Free WiFi and a breakfast were a big plus. The front desk staff was exceptional. Dawn greeted me by name and made me feel welcome. The fitness center was bare bones and a microwave in the room would be nice.
The room had a wonderful floor plan especially considering a several night stay. Breakfast was very nice as well and the coffee was great. Great linens, too. The only drawback to this room was the unfortunate fact that the outside of the building was being repainted and plastic was over my window. I'm sure this was done as a privacy measure but to have no view of the outside was very unpleasant. I do realize this was a temporary situation but at no point was I told in advance of this or offered another room.
The staff was Amazing...very helpful. Comfy bed and amazing shower. What is was lacking was coffee, decent breakfast and a business center.
Comfortable bed, large rooms and nice breakfast with decent variety Bathroom and closet are small for such a large room.
Room had not been cleaned for three days! (Stayed for 8 nights) On the second night, the cleaning staff knocked on the door at 7:52 PM (yes, PM!) and asked if we needed our room cleaned. I was not dressed as I had just came out of the shower and I asked if she could give me a minute to throw on clothes and her EXACT response to me was, "I'm about to get off so I can't wait." I literally stood there in complete shock. She walked off and I hurried to put clothes on. I caught up to her in two minutes to ask for at least clean towels and she tossed them in my arms and after I said thank you, she didn't even respond. Rude front desk staff and cleaning staff! Asked for clean towels the 5th night and was told to come down and get them. When we showered the first night, we noticed that there was a stoppage in the tub causing it to flood so we had to limit our shower time until they came to fix it on our 3rd night of staying there. I thought I could stay here again when I come back in October for two weeks but NO. I will definitely never even consider it!
Would have been better if they hadn't tried to repeatedly charge my card. Paid upon checking in for 2 nights. Instantly $185.00 Then at 2am on my 2nd night tried to charge me another $200.00 before I ever even checked out. Then over the next few days tried to charge me another 3 times all different amounts. Will definitely not be staying there again. Feel as though they can't be trusted with my card info
Check in was delayed, the room smelled like smoke and mildew covered up by a strong cleaner. The bathroom floor was sticky. I will never stay at this hotel again!
