Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.9 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Easily accessible by car , said 100%." -
9.8 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
7.6 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.0 "Nice rooms."9.0 "90% thought
rooms were spacious ." 7.8 "78%enjoyed the furniture ." 7.8 "78% werehappy with the tv ." 10.0 "100% appreciated themodern rooms ." -
6.3 "Average comfort."6.5 "
Beds were acceptable for 65%." -
6.3 "Internet is average."
Overall Rating
-
9.9 "Terrific location."
-
9.6 "Excellent value."
-
8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." -
7.6 "Good breakfast."
-
6.9 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 6.8 "Only 68% saidrooms were clean enough ." -
6.2 "Average comfort."6.6 "
Beds were acceptable for 66%."
Overall Rating
-
9.8 "Excellent value."
-
9.7 "Terrific location."
-
9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
7.7 "Good breakfast."
-
7.0 "Nice rooms."9.1 "91% thought
rooms were spacious ." -
6.8 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." 6.8 "68% thought thecleanliness of the hotel was average ." -
6.2 "Average comfort."5.8 "
Beds were acceptable for 58%."
Overall Rating
-
9.9 "Terrific location."
-
9.2 "World class service."
-
8.9 "Food is delicious."
-
7.9 "Good breakfast."
-
7.1 "Nice rooms."9.2 "92% thought
rooms were spacious ." -
6.4 "Average comfort."
Overall Rating
-
9.9 "Terrific location."
-
8.9 "Great service."9.6 "96% found the
staff to be very friendly ." -
7.5 "Good breakfast."
-
7.0 "Nice rooms."9.2 "92% thought
rooms were spacious ." -
6.8 "Average comfort."7.0 "70% said the
beds were comfortable ." -
6.6 "Average cleanliness."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
nice amenities. Breakfast, Bar. Spacious rooms.
-
4.8review from
The bed was fantastic and the setup of the room was very posh. It was small but the couch and desk specifically were placed in the corners away from the partition to give a larger sense of space. I was driving 4+ hours to Greensboro, NC and I made it to the hotel earlier than the stated check-in time of 3 PM. I called the hotel and tried to get an early check-in (the parking lot was empty so I knew it wasn't packed) for 15 minutes I was repeatedly told that was simply against regulation and I would have to wait (outside in the empty parking lot) for two hours until check-in! I eventually got them to understand and they let me check-in. The cleaning ladies were simply throwing the dirty towels and linen on the hallway floors instead of putting them in carts. The AC unit was literally the loudest thing I have heard in my life (it was clanking louder than the TV) -'and I was forced to turn it off just to get some sleep. Their menu for drinks looked promising but it really meant: bud light etc. Also someone knocked on our door at 7 AM stating they were housekeeping.
-
4.8review from
Comfortable bedding Bathroom wasn't clean (other guests hair in the tub and on the shower walls).
-
4.5review from
Room had not been cleaned for three days! (Stayed for 8 nights) On the second night, the cleaning staff knocked on the door at 7:52 PM (yes, PM!) and asked if we needed our room cleaned. I was not dressed as I had just came out of the shower and I asked if she could give me a minute to throw on clothes and her EXACT response to me was, "I'm about to get off so I can't wait." I literally stood there in complete shock. She walked off and I hurried to put clothes on. I caught up to her in two minutes to ask for at least clean towels and she tossed them in my arms and after I said thank you, she didn't even respond. Rude front desk staff and cleaning staff! Asked for clean towels the 5th night and was told to come down and get them. When we showered the first night, we noticed that there was a stoppage in the tub causing it to flood so we had to limit our shower time until they came to fix it on our 3rd night of staying there. I thought I could stay here again when I come back in October for two weeks but NO. I will definitely never even consider it!
-
5.4review from
Would have been better if they hadn't tried to repeatedly charge my card. Paid upon checking in for 2 nights. Instantly $185.00 Then at 2am on my 2nd night tried to charge me another $200.00 before I ever even checked out. Then over the next few days tried to charge me another 3 times all different amounts. Will definitely not be staying there again. Feel as though they can't be trusted with my card info
-
10.0review from
Very clean room, nice complimentary breakfast offering, well priced food and cocktails at hotel bar, and friendly service. They also made sure we had a crib ready in our room for our infant prior to us arriving. Nice stay!
-
10.0review from
Everything was wonderful . No complaints what' so ever .
-
9.7review from
We chose this hotel for an extended weekend trip. The room was great as expected. The daily rate for the quality of the hotel was incredible. Free WiFi and a breakfast were a big plus. The front desk staff was exceptional. Dawn greeted me by name and made me feel welcome. The fitness center was bare bones and a microwave in the room would be nice.
-
3.1review from
Check in was delayed, the room smelled like smoke and mildew covered up by a strong cleaner. The bathroom floor was sticky. I will never stay at this hotel again!
-
9.7review from
The room had a wonderful floor plan especially considering a several night stay. Breakfast was very nice as well and the coffee was great. Great linens, too. The only drawback to this room was the unfortunate fact that the outside of the building was being repainted and plastic was over my window. I'm sure this was done as a privacy measure but to have no view of the outside was very unpleasant. I do realize this was a temporary situation but at no point was I told in advance of this or offered another room.
-
8.0review from
The staff was Amazing...very helpful. Comfy bed and amazing shower. What is was lacking was coffee, decent breakfast and a business center.
-
8.8review from
Comfortable bed, large rooms and nice breakfast with decent variety Bathroom and closet are small for such a large room.
-
8.0review from
Breakfast offerings, coffee/cocktail bar, living room area, beds, airport shuttle, internet Exercise facility is very poor; having one TV that can rotate between beds and living room is clever, but it didn't swivel quite far enough towards the living room; location is fairly convenient to airport but offers no easy access to downtown Greensboro; no microwave in room
-
10.0review from
nice amenities. Breakfast, Bar. Spacious rooms.
-
10.0review from
Very clean room, nice complimentary breakfast offering, well priced food and cocktails at hotel bar, and friendly service. They also made sure we had a crib ready in our room for our infant prior to us arriving. Nice stay!
-
10.0review from
Everything was wonderful . No complaints what' so ever .
-
9.7review from
We chose this hotel for an extended weekend trip. The room was great as expected. The daily rate for the quality of the hotel was incredible. Free WiFi and a breakfast were a big plus. The front desk staff was exceptional. Dawn greeted me by name and made me feel welcome. The fitness center was bare bones and a microwave in the room would be nice.
-
9.7review from
The room had a wonderful floor plan especially considering a several night stay. Breakfast was very nice as well and the coffee was great. Great linens, too. The only drawback to this room was the unfortunate fact that the outside of the building was being repainted and plastic was over my window. I'm sure this was done as a privacy measure but to have no view of the outside was very unpleasant. I do realize this was a temporary situation but at no point was I told in advance of this or offered another room.
-
8.0review from
The staff was Amazing...very helpful. Comfy bed and amazing shower. What is was lacking was coffee, decent breakfast and a business center.
-
8.8review from
Comfortable bed, large rooms and nice breakfast with decent variety Bathroom and closet are small for such a large room.
-
8.0review from
Breakfast offerings, coffee/cocktail bar, living room area, beds, airport shuttle, internet Exercise facility is very poor; having one TV that can rotate between beds and living room is clever, but it didn't swivel quite far enough towards the living room; location is fairly convenient to airport but offers no easy access to downtown Greensboro; no microwave in room
-
4.8review from
The bed was fantastic and the setup of the room was very posh. It was small but the couch and desk specifically were placed in the corners away from the partition to give a larger sense of space. I was driving 4+ hours to Greensboro, NC and I made it to the hotel earlier than the stated check-in time of 3 PM. I called the hotel and tried to get an early check-in (the parking lot was empty so I knew it wasn't packed) for 15 minutes I was repeatedly told that was simply against regulation and I would have to wait (outside in the empty parking lot) for two hours until check-in! I eventually got them to understand and they let me check-in. The cleaning ladies were simply throwing the dirty towels and linen on the hallway floors instead of putting them in carts. The AC unit was literally the loudest thing I have heard in my life (it was clanking louder than the TV) -'and I was forced to turn it off just to get some sleep. Their menu for drinks looked promising but it really meant: bud light etc. Also someone knocked on our door at 7 AM stating they were housekeeping.
-
4.8review from
Comfortable bedding Bathroom wasn't clean (other guests hair in the tub and on the shower walls).
-
4.5review from
Room had not been cleaned for three days! (Stayed for 8 nights) On the second night, the cleaning staff knocked on the door at 7:52 PM (yes, PM!) and asked if we needed our room cleaned. I was not dressed as I had just came out of the shower and I asked if she could give me a minute to throw on clothes and her EXACT response to me was, "I'm about to get off so I can't wait." I literally stood there in complete shock. She walked off and I hurried to put clothes on. I caught up to her in two minutes to ask for at least clean towels and she tossed them in my arms and after I said thank you, she didn't even respond. Rude front desk staff and cleaning staff! Asked for clean towels the 5th night and was told to come down and get them. When we showered the first night, we noticed that there was a stoppage in the tub causing it to flood so we had to limit our shower time until they came to fix it on our 3rd night of staying there. I thought I could stay here again when I come back in October for two weeks but NO. I will definitely never even consider it!
-
5.4review from
Would have been better if they hadn't tried to repeatedly charge my card. Paid upon checking in for 2 nights. Instantly $185.00 Then at 2am on my 2nd night tried to charge me another $200.00 before I ever even checked out. Then over the next few days tried to charge me another 3 times all different amounts. Will definitely not be staying there again. Feel as though they can't be trusted with my card info
-
3.1review from
Check in was delayed, the room smelled like smoke and mildew covered up by a strong cleaner. The bathroom floor was sticky. I will never stay at this hotel again!
