Pros (+) Rooms, pool and staff
Cons (-) I understand Covid issue with food services but maybe grab and good breakfast items such as muffins or bagels etc. The Starbucks was over run. They did great but overwhelmed.
4 stars
Mystic Marriott Hotel & Spa
Photos of Mystic Marriott Hotel & Spa
Overview
The Mystic Marriott Hotel and Spa is a large and luxurious hotel that underwent a recent renovation. Located in Groton, CT, the property is a quality choice for travelers who are on business, coming into town for a conference, or those who are traveling for pleasure. The hotel has a fantastic location that puts guests close to all of the places they might need to visit. English, French, and German are spoken at the property.
The hotel has 285 rooms for guests, all of which have a host of quality amenities. Some of the features in the rooms include wired and wireless Internet, flat-screen TVs with satellite channels, pillowtop beds, air conditioning, coffeemakers, and more. Refrigerators are available, as well.
The Mystic Marriott Hotel and Spa offers up a range of property amenities for the guests to enjoy. The spa has plenty of interesting treatments for the guests, such as body scrubs, body wraps, facials, massages, a steam room, and more. The hotel also has breakfast available for the guests for a surcharge. A Starbucks is available on-site, as is the Octagon Steakhouse. Guests will also find fitness facilities, an indoor pool, a business center, and more at the hotel.
Those who are staying at the property will be just a short drive from places to visit like the Mystic Aquarium & Institute for Exploration and the Mystic Seaport. They could drive to Fort Griswold Battlefield State Park and other locales, as well. Some places to dine nearby include Mystic Pizza, Paul’s Pasta Shop, and S&P Oyster House.
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Amenities at Mystic Marriott Hotel & Spa
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- Pay-per-view channels
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Allergy-free room
- No smoking
- Pets not allowed
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
- Trash cans
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Indoor pool
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Hiking
- Casino
- Beauty salon
Parking and transportation
- EV charging station
- Free parking
- Valet parking
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Bedroom
- Alarm clock
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Mystic Marriott Hotel & Spa
8.4
Very good
513 verified ratings
Wonderful
269
Very good
88
Good
42
Okay
33
Fair
32
Mediocre
12
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many praising the comfortable beds. However, several reviews highlighted poor service and a lack of dining options, leading to a perception of the hotel being overpriced for the experience offered.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
322 reviews
8.4 out of 10
108 reviews
10 out of 10
2 reviews
8.2 out of 10
6 reviews
All reviews
Pros (+) The location is nice.
Cons (-) I guess any place can have problems but the staff is generally helpful. Not here. Not only did they not care but they wouldn’t suggest how to fix it. You had to tell them and they would reluctantly oblige. The facility is being renovated (though that’s not obvious) and I guess the staff just doesn’t care or it is being run unsupervised. If it wasn’t a high end resort it would make sense but for th...
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Pros (+) Attached to the Red Door Spa. Fabulous.
Cons (-) Dated design, rooms and bathrooms are pure function but not pretty or innovative.
Pros (+) We looked forwarded to a nice meal on New's Years Eve and they had a terrible menu. We (8) had agreed on the Kobe steak and they did not have it on the menu. The 3 selections were not normal meals. After complaining we had to leave because of the lack of care by the restaurant bar managers attitude. As a traveler who frequents the Hilton chain it reinforces my decision to stay with the Hilton chai...
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Pros (+) view was nice, comfortable, clean, free wireless, but there seemed to be a limit on number of devices?
Cons (-) we ordered room service and it was late....not sure the eggs were eggs either, suspected they were egg substitute or eggs in a carton or some such thing. more creamers needed for coffee....television sounds travelled from neighboring rooms....would have preferred an included continental breakfast in the dining area.
Pros (+) Staff was super awesome
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are some of the amenities offered in the rooms?
The rooms come with wired and wireless Internet, flat-screen TVs with satellite channels, pillowtop beds, air conditioning, coffeemakers, and more. Refrigerators are also available.
What treatments are available at the hotel's spa?
The spa offers body scrubs, body wraps, facials, massages, a steam room, and more for the guests to enjoy.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for the guests, making it convenient for those arriving by car.
What are some nearby places to visit from the hotel?
Guests can visit places like the Mystic Aquarium & Institute for Exploration, Mystic Seaport, Fort Griswold Battlefield State Park, and more, all just a short drive away.
How would you describe the hotel's customer service?
The staff is described as friendly and the check-in process as seamless. However, some guests have mentioned poor service experiences, so it's recommended to communicate any concerns to the staff for resolution.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is mentioned as the low season. This could provide a more peaceful and less crowded experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Mystic Aquarium & Institute for Exploration and the Mystic Seaport. These are just a short drive away and offer enriching experiences.
Check Room Amenities
Some guests noted that the rooms were well-equipped with amenities such as wired and wireless Internet, flat-screen TVs with satellite channels, and pillowtop beds. It's advisable to check the specific amenities of the chosen room before booking.
Spa Treatments
Guests appreciated the spa treatments offered at the hotel, including body scrubs, wraps, facials, and massages. Consider indulging in these services for a relaxing stay.
Dining Options
While the hotel has its own dining facilities, guests also recommended nearby dining options like Mystic Pizza, Paul’s Pasta Shop, and S&P Oyster House for a taste of local cuisine.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, so it may be beneficial to request a quieter room location, especially if noise is a concern.
Check for Special Packages
Several guests mentioned receiving special surprises or packages during their stay, such as birthday treats. Inquire about any available packages or special occasions to enhance your experience.
Consider High Season Visits
If you prefer livelier atmospheres and more activities, consider visiting in September, which is noted as the high season. This could provide a vibrant and eventful stay.
Confirm Room Details
Some guests encountered discrepancies between the room they booked and the one they received. It's advisable to double-check the room details upon arrival to ensure it aligns with the reservation.
Location
625 North Road, Groton, CT 06340
What's nearby
- Elizabeth Arden Red Door Spa105 yd
- Jabez Smith House0.8 mi
- Pequot Fort2.5 mi
- Edward Yeomans House2.7 mi
- Fort Griswold Battlefield State Park2.9 mi
- Shennecossett Golf Course3.4 mi
- Naval Submarine Base New London3.5 mi
- Submarine Force Library & Museum3.5 mi
- Branford House3.8 mi
- Morgan Point Light3.9 mi
- Avery Point Light3.9 mi
- Monte Cristo Cottage4.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mystic Marriott Hotel & Spa
Low season | December |
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High season | May |
Average price (weeknight) | $209 |
Average price (weekend night) | $331 |
When to book a room at Mystic Marriott Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
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Distance to city center | 2.9 mi |
Everything you need to know for your stay in Groton
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