Se were there for 2 days and on the last day something got us both sick. It wasn’t food poisoning but more the Moctezuma revenge. Also I prepaid for a room 2 weeks prior arriving and they put us in a double bed room and the beds were to small.
4 stars
Hotel Indigo Guadalajara Expo, An IHG Hotel
Av.Adolfo Lopez Mateos Sur 1280., 45040 Guadalajara, Jalisco, Mexico
Guadalajara, Mexico
See location+52 33 3121 2424Photos of Hotel Indigo Guadalajara Expo, An IHG Hotel
Overview
Immerse yourself in Mexican culture at our boutique Guadalajara hotel. Every detail blends modern luxury with rich Mexican heritage, from the woven throw blankets on each bed to the local artwork on the walls. Our friendly staff will help you settle in and plan your days exploring the city. Enjoy easy access to La Minerva, Guadalajara’s iconic fountain and monument, as well as the vibrant shops and dining options in Plaza del Sol or the events at Expo Guadalajara, just minutes away. With our hotel as your home base, exploring the region's hidden gems is a breeze. Discover Mexican art in Tlaquepaque, admire the craft of mestizo ceramics in Tonalá, or immerse yourself in the world-famous tequila culture with a trip to the town of Tequila. Our convenient location brings the richness of Jalisco's heritage within easy reach. Close out your day with friends in our charming courtyard. Savor traditional Mexican cuisine at JAL Cocina de Raíz or enjoy city views from the Setenta Azotea rooftop bar open to guests and locals. With flexible spaces for events, along with a fitness center and well-equipped business center, our hotel meets your every need.
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Amenities at Hotel Indigo Guadalajara Expo, An IHG Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
- Business center
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Services and conveniences
- Business center
- Car rental
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
Kitchen
- Wine glasses
- Electric kettle
- Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Rooftop pool
- Massage
Media and entertainment
- Flat-screen TV
- Gaming console
- Streaming service
- Shared lounge/TV area
- Tablet
- Smartphone dock
Bathroom
- Hairdryer
- Shower cap
- Bathtub
- Spa bath
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Eco tourism
- Casino
- Golf
- Evening entertainment
- Beauty salon
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
General
- Family rooms
- Storage available
- Seating area
- Soundproof rooms
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
Workspace
- Fax/photocopying
- Fax
- Desk
Family friendly
- Babysitting or child care
- Kids meals
- Baby safety gates
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hotel Indigo Guadalajara Expo, An IHG Hotel
8.5
Very good
803 verified ratings
Wonderful
425
Very good
130
Good
78
Okay
37
Fair
47
Mediocre
34
Poor
52
Summary of reviews
Guests say
Guests were generally dissatisfied with their experiences at the hotel, particularly citing severe cleanliness issues, such as visible roaches and inappropriate room conditions. The value for money was seen as poor, highlighted by complaints about small room sizes and disappointing amenities. However, some guests did appreciate the friendly service and the quality of the breakfast, indicating there were a few positive aspects to their stay.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
594 reviews
9 out of 10
1 review
7.7 out of 10
2 reviews
All reviews
Pros (+) We were upgraded to a better room, after a slight mishandling of our reservation, so got to enjoy a better than normal accommodation. Nicely decorated and set up hotel.
Cons (-) In a “safe” area of Guadalajara but rather isolated in the sense that you almost need a taxi or your own vehicle to get around for any needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Indigo Guadalajara Expo?
Guests have described the beds at Hotel Indigo Guadalajara Expo as super comfy and the rooms as very spacious and nicely appointed.
Is parking readily available at Hotel Indigo Guadalajara Expo?
The hotel offers valet parking and secure parking, although some guests have mentioned that it took a bit of time to pull their car out.
How is the food quality at Hotel Indigo Guadalajara Expo?
Some guests have praised the included breakfast as great and the restaurant food as exceptional, while others have mentioned that the buffet breakfast was a bit ordinary.
What is the cleanliness like at Hotel Indigo Guadalajara Expo?
Guests have mentioned that the hotel is very clean and fresh, although some have experienced issues with room cleanliness and outdated rooms.
What is the customer service like at Hotel Indigo Guadalajara Expo?
Many guests have described the staff as very friendly, helpful, and accommodating, while a few have mentioned that the night staff seemed unhappy to help and that the valet service was not satisfactory.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Higher Floor
Some guests recommended choosing a room on a higher floor to avoid potential noise from the courtyard restaurant and to minimize food smells entering the room.
Consider Room Location
Guests suggested requesting a room away from the courtyard restaurant to minimize potential food smells entering the room.
Check for Room Issues
Some guests reported issues with room illumination and broken furniture in specific rooms, so it's advisable to check the room thoroughly upon arrival.
Explore Nearby Attractions
Take advantage of the hotel's convenient location to visit nearby attractions such as Casa Taller Jose Clemente Orozco, Los Arcos de Guadalajara, and Templo Expiatorio del Santísimo Sacramento.
Pet-Friendly Option
If traveling with pets, consider the hotel's pet-friendly policy and the availability of pet amenities, but be prepared to use personal pet items if necessary.
Noise Considerations
Be mindful that the hotel's rooftop bar may play music until late at night, potentially causing noise disturbances, especially on weekends.
Breakfast Selection
While some guests praised the breakfast, others found it lacking in variety and quality, so it's advisable to manage expectations regarding the breakfast offerings.
Staff Assistance
If encountering any issues with the room or services, don't hesitate to seek assistance from the accommodating and helpful staff, who are willing to address concerns and provide solutions.
Parking Considerations
Guests reported that parking can be noisy, so it's important to consider this factor when choosing transportation and accommodation options.
Check for Renovations
Be aware that the hotel may be undergoing renovations, potentially impacting the overall guest experience.
Location
Av.Adolfo Lopez Mateos Sur 1280., 45040 Guadalajara, Jalisco
What's nearby
- Casa Taller Jose Clemente Orozco1.1 mi
- Teatro Jaime Torres Bodet1.8 mi
- Templo Expiatorio del Santísimo Sacramento2.6 mi
- Teatro Diana3.1 mi
- Parque Agua Azul3.1 mi
- Bosque Los Colomos3.3 mi
- Plaza de Armas3.4 mi
- Catedral de Guadalajara3.4 mi
- Rotonda de los Jaliscienses Ilustres3.4 mi
- Palacio de Gobierno del Estado de Jalisco3.4 mi
- Regional Museum of Guadalajara3.4 mi
- Templo de San Agustin3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Indigo Guadalajara Expo, An IHG Hotel
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $105 |
Average price (weekend night) | $103 |
When to book a room at Hotel Indigo Guadalajara Expo, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Indigo Guadalajara Expo, An IHG Hotel
FAQs when booking at Hotel Indigo Guadalajara Expo, An IHG Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in GuadalajaraGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Guadalajara Miguel Hidal |
Distance to airport | 11.1 mi |