HVAC was not responsive. Either on full or off.
Overall stay was good, rooms nice comfortable and quiet.
HVAC either was on full or had to turn off, not responsive to adjustments on the control.
The hotel did not provide currency exchange services
Stayed many times, a great central GDL option
This is a great place that is always very busy for a reason. Great breakfast buffet, friendly staff, and a nice courtesy lounge with free snacks and drinks for when you are in a rush and need something on the way out..or just want to enjoy a beer before heading to your room/pool.
I'm not sure what happened with my room this time, but the pillows were completely awful. I was in a room with 2 double beds and all of them were no good. Later in the week when I moved rooms to a king, they were much better which improved the overall quality of the comfort.
Expected so much more
I loved the decor and view and available parking
The front desk girls attitude and the hair from previous guest all over the bed it was disgusting we called for them to clean up the guy who came up real nice but no further apology nothing and our bed was full of it everywhere made me think dis they even clean anything else ruined the experience
A stay at RIU Plaza Guadalajara places you in the heart of Guadalajara, a 3-minute drive from La Minerva and 7 minutes from Expo Guadalajara. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Based on 9,599 reviews
Bar and Beverages
Value for money
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