Would you like to save as your currency permanently or for this visit only?
Absolutely incredible people took care of my family during a very trying time. Everyone was polite and friendly and concerned and quick to respond. From the doormen to the managers, it was a great stay!
If you like to stay in hotels with a local flavor, this is one for you. I've stayed in many different Quinta Real locations throughout Mexico and this one is the original. The rooms can't be beat as they are all suites with a lot of privacy. The dining atmosphere is beautiful and relaxing but the hotel and food is pricey. If money isn't a factor, I highly recommend this hotel.
reservations not there when we arrived,no longer a ''grand class'' hotel.looked down on us because our rate was way lower than their stated rate.front desk person started trashing our home state of calif. on how it was bad to live there.
The Quinta Real in Guadalajara is a pristine property with excellent service. Greater than 5 stars. The property has an old-world Mexican 'hacienda' feel with the corresponding decor. The suite was absolutely stunning with many extra amenities. The Hermes bathroom soap and shampoo were especially nice. The Quinta Real makes one feel like a first class passenger in every way imaginable. I travel professionaly and stay in more than 150 hotel rooms per year. This one rates as one of the best in the world.
Staff not knowledgeable about tours available. No maps on hand to assist in sightseeing. Car rental did not show up, or even call.
is a great place to stay for couples of family's its marvalous atmoshere and wonderful food will blow your mind away.
The hotel provides excellent service and is located in a wonderful area of Guadalajara. If you don't mind staying away from all the touristy attractions this place is perfect. I always stay here while visiting family. My grandmother and mother refuse to stay anywhere else in Guadalajara.
Everything was in general nice. Not fancy, but I do not need that. Plus it was really quiet as I had an inside room. It was in an odd location with not much around it, but I did not need much this trip.
This Hotel advertises that they are Pet Friendly, but after paying, they said we owed RIDICULES FEES for our small dog.
location this is a very nice hotel, rooms, location and amenities. It is really too bad that the owners do not pay attention to the comfort of the guest and prefer to opérate a BAR instead of a HOTEL. On the fifth floor every night during our stay there was extreme loud noise from this bar - nightclub upstairs. The worst part was all the furniture and equipment that is moved from 4pm till 9 pm before the bar opens and the from 3am till 6am when it closes....you fell like they are moving furniture in YOUR room.
All of the staff (except the front desk) were amazingly great. The guard, the maintenance worker, maid, and especially the young bartenders were super nice. They went above and beyond to give us information and educate us on local culture. The reception personnel were so cold and unhelpful. The worst of all was learning that the facility is literally next to a train track. The train went by at 10 p.m., 12 pm., 2 a.m. and 4 a.m. It was so incredibly loud and the entire room rattled. There was no mention of this on the web ad so like a fool, I prepaid for 2 nights. And when we requested to be reimbursed for one night so we could go somewhere else, surprise surprise, the manager was not available to authorize the refund. The pool was filthy and unusable. The wifi was spotty.