Red Level at Gran Melia Palacio de Isora - Adults Only
Photos of Red Level at Gran Melia Palacio de Isora - Adults Only
Overview
Situated in Alcala, Red Level at Gran Melia Palacio de Isora - Adults Only is within easy driving distance of Santiago del Teide and provides an infinity pool, a rooftop terrace and free Wi-Fi. It has a fitness center, as well as a butler service, a 24-hour reception and a sun deck.
There are a variety of amenities available to those staying at the hotel, including bicycle rental, currency exchange and car hire. In addition, the multilingual staff are on hand to provide assistance. It also has its very own wellness center, Spa by Clarins.
The elegant rooms at Red Level at Gran Melia Palacio de Isora - Adults Only feature a hydromassage shower and all the necessities for a comfortable stay. Hot drinks can be made with tea and coffee supplies. An oversized bathtub and an iPod docking station are also provided to guests.
In-house dining options include Restaurant & Red Level Lounge, which is a convenient spot to enjoy a meal. After a full day of sightseeing in the surrounding area, guests can enjoy beverages at the hotel's on-site bars, Club Ocean and Areia Beach Bar. Guests can also unwind with a drink at Pool Bar.
Red Level at Gran Melia Palacio de Isora - Adults Only is an ideal place to explore Los Gigantes, as well as everything the local area has to offer. Fishing, windsurfing and canoeing can be enjoyed nearby.
Amenities at Red Level at Gran Melia Palacio de Isora - Adults Only
- Adults only
- Snorkeling
- Outdoor pool
- Indoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Electric kettle
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Things to do
- Gift shop
- Bicycle rental
- Fishing
- Canoeing
- Cycling
- Archery
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Table tennis
- Windsurfing
- Hiking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
General
- Executive lounge access
- Garden view
- Storage available
- Beachfront
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Private pool
- Spa and wellness center
- Massage
- Sauna
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- Smartphone dock
Workspace
- Fax/photocopying
- Fax
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Reviews of Red Level at Gran Melia Palacio de Isora - Adults Only
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a variety of dining options, including the Restaurant & Red Level Lounge, on-site bars such as Club Ocean and Areia Beach Bar, and a convenient Red Level buffet. Guests can also enjoy a 5pm aperitif and friendly staff service.
How is the cleanliness of the hotel rooms and facilities?
Guests have praised the hotel's cleanliness and the excellent personal service from the staff members. However, some guests have mentioned concerns about specific room issues, such as the smell of cigarettes on pillows and thin walls.
What are the best times to visit the hotel?
The high season is in December, offering fantastic pools and a great location with beautiful views. However, it's important to note that some guests have experienced issues with room quality and exclusivity of the Red Level area during their stay.
Is parking available at the hotel?
The hotel provides free parking and private parking, as well as a shuttle service for additional convenience. Guests can also benefit from valet parking and an EV charging station.
How is the customer service at the hotel?
The hotel is known for its excellent customer service, with a focus on hospitality and meeting guests' needs. However, some guests have expressed concerns about outdated facilities and the need for renovation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Villa
Some guests found the villas to be beautiful and worth the upgrade for a more exclusive experience.
Be Mindful of Dining Options
Guests found the dining options to be complicated, with the need to book for each dinner unless opting for the buffet. It's advisable to plan dining arrangements in advance to avoid inconvenience.
Take Advantage of the Spa
The Spa by Clarins was highly praised for its value for money. Consider indulging in the spa facilities and treatments during your stay.
Be Aware of Adult-Only Areas
While the hotel offers adult-only areas, it's important to note that the overall resort is not exclusively for adults, and there may be families with children in certain areas.
Check for Exclusive Red Level Benefits
Some guests felt that the Red Level area did not live up to their expectations of exclusivity. It's advisable to clarify the specific benefits and facilities included in the Red Level package before booking.
Plan Evening Dining
Guests reported that it was challenging to find evening drinks in the adult-only area after 6 pm. Consider making arrangements to visit other areas of the resort for evening drinks if needed.
Explore Nearby Authentic Restaurants
Guests recommended exploring the authentic fish restaurants in Alcala, which are within a 10-minute walking distance from the hotel.
Be Mindful of Noise Levels
Some guests found the main area to be noisy due to live entertainment and families with young children. If you prefer a quieter environment, consider this feedback when choosing areas to spend your time.
Enjoy the Live Music
Guests enjoyed the live music performances in the mornings, such as harp, saxophone, and violin, which added to the luxury and tranquility of the place. Keep an eye out for these performances during your stay.
Location
What's nearby
- Playa San Juan2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Level at Gran Melia Palacio de Isora - Adults Only
Low season | September |
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High season | January |
Average price (weeknight) | $555 |
Average price (weekend night) | $592 |
When to book a room at Red Level at Gran Melia Palacio de Isora - Adults Only
KAYAK's top tips for your stay at Red Level at Gran Melia Palacio de Isora - Adults Only
FAQs when booking at Red Level at Gran Melia Palacio de Isora - Adults Only
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Guía de IsoraGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 3.3 mi |
Nearest Airport | Granadilla Tenerife-Sur |
Distance to airport | 19.4 mi |