Guia de Isora Hotels

Room quality

Pretty much everything. It is a luxury hotel, but it is far far too big, Dubai style. No charme whatsoever. Not even employees know how to get around the hotel. The beach is a ten minutes walk + lift. Swimming pools are infested by flies.

big room, nice see view, big pool

place where is hotel just ugly, sorry!

Loved the views of sea, the studio apartments are very spacious and well set out. not far to bus stop if you want to venture further afield

would only go back if they had air con or in a cooler time of year. End of september was still too hot with no air con of night

very quite, lovely place to stay from rush...

The place was very nice, food was ok. The place was very quite, more suitable for older couples, as there is not much entertainment at night.

Its at the top of a small town, bit of a hill to get up to it. Not a lot happining in the evenings.

Near the beach and the center of Santiago. Pools great and staff are friendly but many times the front desk had a long line-up.

The beds are not comfortable and there is no coffee/tea in the rooms.

The Greenery was fantastic. the pools are nice. The Breakfast was good

The beds! They roll all around and are very uncomfortable. staff are a little disorganized but do their best.

Price was the only good thing but don't be fooled - you get less than you pay for here.

False advertising. No airport shuttle, no free parking, no safety deposit box. Clientele is all families, really young couple looking for bargain and lots of skinhead/football types hanging team logos from balcony. Stay elsewhere. Pay more and have a nice holiday. It's also too far from beach and town center. Plus the beds are small and very uncomfortable.

Bedroom windows overlooking the farm, chickens and roosters dogs interfere with sleep.

Excellent location, views, standard of accommodation and service. We were upgraded and that only added to the enjoyment of the stay.

very comfortable and private fab app top floor looking out over the sea and mountains to the side

even though the app was fab we only got the sun there in the afternoon on the balcony and the nearest beach was closed as some rocks had fallen there. if i knew this before hand i may not have gone there, but i believe that this is going to be rectified shortly othere wise all well

the appartement is very big with a big terrace at the harbour of Los Gigantes. This is a very nice town if you don't like disco's

we enjoyed of wondwerful view of mountains and sea port from our rooms. Our yard-patio was perfect. There was quiet cleean and comfortably. We are in firm confidence to visit you next time.

may be that natural pool with sea water was closed all time

view from balcony was really nice, kitchen was fitted with all necessary accessories.

while we stayed few things were not cleaned at all (bidet)

Nice, cheap, good self catering facilities. Actually found out that Puerto Santiago area is best for Sun during November, as Americas was overcast most of the time... Maybe due to the prevailing winds at the time...

Poor selection of TV channels, but hardly one would spend any time inside when wheather is so good. Gym and pool are of almost no use, but then we didnt need them so mu

Very nice. Clean rooms, good location, close to the beach, friendly and very helpful staff. Good food. Excellent value for money, can only recommend:)

The hotel makes an excellent base from which to tour the island by car, potter round the resort of Puerto Santiago, take a trip from the marina at Los Gigantes or enjoy swimming from the black beach at La Arena. The food is interesting and plentiful and the staff friendly and helpful. The rooms are clean and the free air conditioning makes sleeping a lot more comfortable when the temperature is 32+ degrees C.

All the single beds were rather too firm for our liking and the sofa beds/settees are old, broken and really do need replacing.