Would you like to save as your currency permanently or for this visit only?
amazing room, location and view Poor landscape and amenities and infrastructure is too old.
- Ocean view suite was beautiful. The room was spacious and had an amazing view of Hanalei bay - Hotel Staff remembered it was our anniversary and they made our trip really special - Hotel restaurants had amazing food and great service - Pool side service was excellent and fast. People helped set up chairs for us and moved the umbrella to keep us in the shade through out the day
Loved it. Nice people. Nice rooms. Nice facilities. Wanted to lay in those beds all day. Thank you!
Room has good circulation, so no ac isn't s problem! Pools are beautiful. Seemed to have run out of hot water while filling the tub...Shower water pressure is weak.
The main pool and lobby are nice. They provide you an ice chest in the room so you can take it to the beach. Rooms need renovating they still have carpeted floor and the bathroom is outdated. As my wife and I tried to sleep early for an morning excursion there were several loud guests blaring music and having a loud sexual conversation. (Lady was talking about having a threesome with her hubby and friend) yes this was heard from our bedroom that's how loud they were. I called front desk around midnight to let security know but it seemed like they didn't show up until later.
-Upgraded (without us knowing) to a 2 BR condo...nice if we needed all the space but there were only 2 of us. -In unit washer dryer -Lots of amenities (we didn't really use any though as we spent time out on the island) -Open parking...spot right out front of our unit. -Upstairs neighbors had heavy, noisy footsteps
Loved the room and the pool Nothing
The accommodations, staff, cleanliness and location were awesome! Being able to stroll throughout Princeville and take advantage of the other resorts nearby was a plus. It was a beautiful location and I highly recommend it for the $. The pool was freezing and it needs a restaurant/bar on site.
Ambiance, service, staff. The apartment was very well equipped and had everything we needed Location is a bit far from most attractions, but there are things to do nearby as well.
I loved how spacious it was. I loved how the kitchen included every utensil you might need without having to ask for it. I loved that it came with a washer / dryer in the unit, that was a nice surprise. The big bath tub with the jets was the icing on the already amazing cake. I will definitely return. I didn't like that the pool and hot tubs on the premises had a 10pm curfew. It made it feel like camp or school and it was a big turnoff, especially since every time I tried to use the hot tub there were people there. Never got a chance to use it.
Staff was slow and more concerned about everything else except us, phones, unwrapping boxes etc. Did not return drivers license after asking for it the second time. But did return it to our room several hours later. BBQ's were unkept ..... a dirty mess at 5 PM ... had not been cleaned in ages!
Location. Front desk. Full kitchen. Very warm in the summer. No a/c. It only gets uncomfortable mid afternoon in the summer.
The view was beautiful. All the chickens! Plus, it was a long walk to the beach down a big hill which meant you had to walk back up! Plus, they did not tell us they only refreshed the room every other day, which would be fine but we like having coffee and had to request more.
We asked for our money back after it became apparent that the studio only had a super uncomfortable pull out couch bed. The resort seemed nice, and the staff was friendly, but for the love of God get the one bedroom! I could not believe they would have us stay on a bumpy springy pull out couch bed for 200+ a night! The Windham had a nice little studio right down the road with a REAL BED for almost half the price. Like I said the resort seemed really nice but DO NOT get the studio room if you value comfort in a mattress.
We loved having coffee on the lanai every morning. We kept the windows open all night so we could enjoy the sound of the ocean crashing--wonderful. The hot tub was a treat for our muscles after our long, uncomfortable flight. There was no lock on our door and I know the innkeepers entered our room while we were out. Nothing was taken of course, but I don't understand the reason for entry. During our stay I heard another guest ask the innkeeper why he had entered their room.