Best Western Raphael Hotel Altona

The breakfast at the hotel offers a wide variety of choices, including hot food, cold food, fruit, nuts, yogurt, cold meats and cheeses, fresh coffee/cappuccino, juices, and more. However, some guests have mentioned that the breakfast organization can be a bit rushed and military-like, with a strict finish time.

Guests have reported that the beds at the hotel are very comfortable, providing a good night's sleep. However, a few guests have mentioned that the mattresses were too hard for their preference.

Yes, the hotel offers parking for guests, providing convenience for those traveling by car.

The hotel rooms are reported to be clean and comfortable, with clear instructions and helpful staff. However, some guests have mentioned issues with cleanliness in the bathroom, such as wet floors and an instance of old bread with fungus at breakfast.

The hotel's unique offerings include a sauna and spa, early check-in options, a great location near the train station, and spacious upgraded rooms. However, some guests have noted that the lack of air conditioning and noise from the nearby train station can be drawbacks.

Several guests recommended upgrading to a larger room for more space and comfort, especially for longer stays.

Some guests mentioned that rooms facing the train station may experience noise, so consider requesting a quieter room if this is a concern.

Take advantage of the hotel's proximity to popular attractions such as the Altonaer Museum, Fischmarkt, and Reeperbahn for a diverse experience of Hamburg.

Guests appreciated the sauna and spa facilities, so consider inquiring about access and availability during your stay.

A few guests found it challenging to locate the breakfast area, so it may be helpful to ask for clear directions upon check-in.

In case of extended stays, consider requesting room cleaning if it is not automatically provided, as a few guests mentioned a lack of cleaning during their stay.

If you are sensitive to heat, note that some guests found the rooms to be warm, especially without air conditioning, so consider this when booking.

Many guests praised the helpful and friendly staff, so don't hesitate to seek their assistance for recommendations or any concerns during your stay.

Guests appreciated the option for early check-in, so if you have specific arrival time requirements, it may be beneficial to communicate this with the hotel in advance.

Some guests mentioned missing amenities like air conditioning and elevator access, so it's advisable to confirm the availability of specific amenities based on your preferences and needs.