Overview

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Best Western Raphael Hotel Altona

Präsident-Krahn-Straße 13, 22765 Hamburg, Hamburg, Germany
+49 40 380 240

$81+

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Rates

Overall guest ratings

7.8/10 Good
Based on 754 reviews
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Review highlights

  • 9.3
  • 8.8
  • 8.3
  • 4.0

Good to know

  • Great reception
  • Clean rooms
  • Friendly service

Nearby

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    About

    Welcome to the BEST WESTERN Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station, only 1500 m from the Hamburg-Altona Cruise terminal - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. Our hotel is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route (

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Business center
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 754 reviews
    • 9.3 "World class service."
    • 8.8 "Location is great."
    • 8.3 "Breakfast is good."
    • 7.6 "Tasty food."
    • 7.4 "Internet works."
    • 4.0 "Not very comfortable."
    • 3.1 "Terrible amenities."
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    Overall Rating

    8.0 Good
    Based on 452 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 9.0 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
    • 8.3 "Breakfast is good."
    • 7.5 "Internet works."
    • 6.3 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.5 "Beds were acceptable for 55%."
      6.6 "66% thought the bathroom was big enough."
      5.2 "For 52%, maintenance was acceptable."
    • 6.1 "Average value."
    • 4.7 "Not very comfortable."
      3.7 "63% said rooms were small."
    • 3.1 "Terrible amenities."
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    Overall Rating

    8.1 Excellent
    Based on 67 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 8.0 "Breakfast is good."
    • 6.9 "Average value."
    • 5.7 "Rooms are ok."
    • 4.1 "Not very comfortable."

    Overall Rating

    7.7 Good
    Based on 75 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.0 "Average value."
    • 4.9 "Rooms are not good."
      3.0 "70% said rooms were small."
    • 3.9 "Not very comfortable."
      3.0 "70% said rooms were small."

    Overall Rating

    7.8 Good
    Based on 158 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.9 "Location is great."
    • 8.5 "Breakfast is good."
    • 4.8 "Rooms are not good."
      2.8 "72% said rooms were small."
    • 4.1 "Not very comfortable."
      2.8 "72% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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