Overview

Hotel Residence am Hauptbahnhof

Steindamm 24-26, 20099 Hamburg, Hamburg, Germany
+49 40 280 0360

$47+

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Rates

Overall guest ratings

6.2/10 Good
Based on 1,808 reviews
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Review highlights

  • 8.1
  • 6.6
  • 5.8
  • 3.2

Good to know

  • Train station is close

Nearby

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    About

    Located in Hamburg (Saint Georg), Hotel Residence am Hauptbahnhof is minutes from Schauspielhaus and Arts and Crafts Museum. This hotel is within close proximity of Ohnsorg Theater and St. Mary's Cathedral.

    Rooms

    Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Room service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 1,808 reviews
    • 8.1 "Location is great."
    • 6.6 "Average cleanliness."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Service is ok."
    • 5.2 "Rooms are ok."
    • 3.2 "Horrible vibe."
    • 2.8 "Disappointing internet connection."
    • 1.2 "Terrible amenities."
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    Overall Rating

    6.1 Good
    Based on 795 reviews
    • 8.0 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
      6.3 "Only 63% thought the service was professional."
    • 4.6 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      4.6 "54% criticized the small bathroom."
      0.7 "93% thought the tv was sub-standard."
      3.5 "For 65%, the rooms looked old."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.2 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall Rating

    5.9 Okay
    Based on 379 reviews
    • 7.7 "Good location."
      10.0 "100% thought it was easy to get to the train station."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
    • 5.0 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 2.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 1.2 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    View all review categories

    Overall Rating

    5.9 Okay
    Based on 90 reviews
    • 7.7 "Good location."
    • 7.3 "High value."
    • 6.2 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.1 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
    • 1.2 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
    View all review categories

    Overall Rating

    6.3 Good
    Based on 542 reviews
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "High value."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
      5.8 "Only 58% thought the service was professional."
    • 5.0 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
      6.7 "Only 67% said rooms were clean enough."
    • 2.8 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 1.0 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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