Hotel Residence am Hauptbahnhof, Hamburg Hotels from $47

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Overall Rating

Based on 1,808 reviews

Location

8.1 "Location is great."
Cleanliness

6.6 "Average cleanliness."
Breakfast

5.8 "Breakfast is mediocre."
Service

5.8 "Service is ok."
Room

5.2 "Rooms are ok."
Vibe

3.2 "Horrible vibe."
WiFi

2.8 "Disappointing internet connection."
Amenities

1.2 "Terrible amenities."

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Overall Rating

Based on 795 reviews

Location

8.0 "Location is great."

10.0 "100% thought it was easy to get to the train station."
Breakfast

5.9 "Breakfast is mediocre."
Service

5.9 "Service is ok."

5.9 "Only 59% found the staff to be friendly enough."

6.3 "Only 63% thought the service was professional."
Room

4.6 "Rooms are not good."

4.9 "51% complained about the bathroom."

0.9 "91% thought they were poorly maintained."

2.1 "79% had problems with the shower."

4.6 "54% criticized the small bathroom."

0.7 "93% thought the tv was sub-standard."

3.5 "For 65%, the rooms looked old."
WiFi

3.0 "Disappointing internet connection."

2.2 "78% said the wifi quality was bad."
Vibe

2.6 "Horrible vibe."

1.8 "82% criticized the unstylish hotel."

0.0 "For 100%, the lobby entrance was sub-standard."
Amenities

1.2 "Terrible amenities."

1.2 "88% thought the building wasn't nice."

0.7 "93% complained about the elevator."

0.0 "For 100%, the lobby entrance was sub-standard."

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Overall Rating

Based on 379 reviews

Location

7.7 "Good location."

10.0 "100% thought it was easy to get to the train station."
Cleanliness

6.4 "Average cleanliness."

6.7 "Only 67% said rooms were clean enough."

5.9 "59% thought the cleanliness of the hotel was average."

6.3 "Cleanliness of the bathroom was average, said 63%."
Breakfast

5.6 "Breakfast is mediocre."
Service

5.5 "Service is ok."

5.8 "Only 58% found the staff to be friendly enough."
Room

5.0 "Rooms are ok."

6.7 "Only 67% said rooms were clean enough."

6.1 "Beds were acceptable for 61%."

6.3 "Cleanliness of the bathroom was average, said 63%."
WiFi

2.9 "Disappointing internet connection."

1.7 "83% said the wifi quality was bad."
Vibe

2.6 "Horrible vibe."

1.8 "82% criticized the unstylish hotel."
Amenities

1.2 "Terrible amenities."

1.2 "88% thought the building wasn't nice."

0.6 "94% complained about the elevator."

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Overall Rating

Based on 90 reviews

Location

7.7 "Good location."
Value for money

7.3 "High value."
Cleanliness

6.2 "Average cleanliness."

6.5 "Only 65% said rooms were clean enough."
Service

6.1 "Service is ok."

6.2 "Only 62% found the staff to be friendly enough."
Breakfast

5.5 "Breakfast is mediocre."
Room

4.9 "Rooms are not good."
Amenities

1.2 "Terrible amenities."

1.1 "89% thought the building wasn't nice."

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Overall Rating

Based on 542 reviews

Location

8.4 "Location is great."

10.0 "100% thought it was easy to get to the train station."
Value for money

7.8 "High value."
Cleanliness

6.5 "Average cleanliness."

6.7 "Only 67% said rooms were clean enough."

6.2 "62% thought the cleanliness of the hotel was average."
Breakfast

6.0 "Breakfast is mediocre."
Service

5.4 "Service is ok."

5.9 "Only 59% found the staff to be friendly enough."

5.8 "Only 58% thought the service was professional."
Room

5.0 "Rooms are ok."

5.8 "For only 58%, the bathroom was ok."

6.3 "Beds were acceptable for 63%."

6.7 "Only 67% said rooms were clean enough."
Vibe

2.8 "Horrible vibe."

2.1 "79% criticized the unstylish hotel."
WiFi

2.5 "Disappointing internet connection."

1.8 "82% said the wifi quality was bad."
Amenities

1.0 "Terrible amenities."

1.1 "89% thought the building wasn't nice."

0.6 "94% complained about the elevator."

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Good to know

"Train station is close"

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Recent Reviews

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Negative

4.0

review from

location not a very nice area, poor staff and noisey

Reviewed Nov 2010 by Anonymous
3.0

review from

Location near center. Rooms are dusty, my creditcard was charged twice!!! first online after reservation than again at reception, still waiting to solve this.

Reviewed Nov 2010 by Anonymous
5.0

review from

Good location close to the Hauptbahnhof; good breakfast No lift from the reception and very steep stairs if you have heavy luggage; very small and narrow rooms; personnel in the reception not very friendly

Reviewed Nov 2010 by Anonymous
3.3

review from

good just for location small room, not so clean, unkind staff, noisy rooms and street (a kind of red district), free internet is a fake, u must pay 6 euros! i dont suggest this place!

Reviewed Oct 2010 by Anonymous
7.3

review from

Internet access , location of the hotel which is close to hauptbanhof The rooms are bit small

Reviewed Oct 2010 by Anonymous
4.8

review from

goog location . good breakfast staff

Reviewed Nov 2007 by Anonymous
4.0

review from

The location. Right in the middle of the red light district. Not a very pleasant area unless you're on a bachelor weekend!

Reviewed Aug 2007 by Anonymous
7.2

review from

very good breakfast buffet. very clean, excellent new bathroom/shower It might have been reasonable to have indicated that the hotel is in a street full of sex shops and sex cinemas. I can imagine many visitors would be offended by having to keep walking past such things.

Reviewed Jun 2007 by Anonymous
2.0

review from

I have never been at a hotel with such little service. Ask for ice, they only lookad att me. The room was not clean.

Reviewed Apr 2007 by Anonymous
6.0

review from

Staff were friendly and helpful, rooms very clean, and breakfast was very good. No lift to reception - When you have elderly person with you, this was hard for them having to climb the stairs a couple of times each day, and also having to carry your luggage up and down to the first floor was not so good. Pillows were too flat.

Reviewed Mar 2007 by Anonymous

7.3

review from

Internet access , location of the hotel which is close to hauptbanhof The rooms are bit small

Reviewed Oct 2010 by Anonymous
7.2

review from

very good breakfast buffet. very clean, excellent new bathroom/shower It might have been reasonable to have indicated that the hotel is in a street full of sex shops and sex cinemas. I can imagine many visitors would be offended by having to keep walking past such things.

Reviewed Jun 2007 by Anonymous

4.0

review from

location not a very nice area, poor staff and noisey

Reviewed Nov 2010 by Anonymous
3.0

review from

Location near center. Rooms are dusty, my creditcard was charged twice!!! first online after reservation than again at reception, still waiting to solve this.

Reviewed Nov 2010 by Anonymous
5.0

review from

Good location close to the Hauptbahnhof; good breakfast No lift from the reception and very steep stairs if you have heavy luggage; very small and narrow rooms; personnel in the reception not very friendly

Reviewed Nov 2010 by Anonymous
3.3

review from

good just for location small room, not so clean, unkind staff, noisy rooms and street (a kind of red district), free internet is a fake, u must pay 6 euros! i dont suggest this place!

Reviewed Oct 2010 by Anonymous
4.8

review from

goog location . good breakfast staff

Reviewed Nov 2007 by Anonymous
4.0

review from

The location. Right in the middle of the red light district. Not a very pleasant area unless you're on a bachelor weekend!

Reviewed Aug 2007 by Anonymous
2.0

review from

I have never been at a hotel with such little service. Ask for ice, they only lookad att me. The room was not clean.

Reviewed Apr 2007 by Anonymous
6.0

review from

Staff were friendly and helpful, rooms very clean, and breakfast was very good. No lift to reception - When you have elderly person with you, this was hard for them having to climb the stairs a couple of times each day, and also having to carry your luggage up and down to the first floor was not so good. Pillows were too flat.

Reviewed Mar 2007 by Anonymous

Hotel Residence am Hauptbahnhof

$47+

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