Overview

Hotel Residence am Hauptbahnhof

Steindamm 24-26, 20099 Hamburg, Hamburg, Germany
+49 40 280 0360

$53+

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Rates

Overall guest ratings

6.1/10 Good
Based on 1,791 reviews
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Review highlights

  • 8.1
  • 6.3
  • 6.3
  • 3.5

Good to know

  • Train station is close

Nearby

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    About

    Located in Hamburg (Saint Georg), Hotel Residence am Hauptbahnhof is minutes from Schauspielhaus and Arts and Crafts Museum. This hotel is within close proximity of Ohnsorg Theater and St. Mary's Cathedral.

    Rooms

    Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Room service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.1 Good
    Based on 1,791 reviews
    • 8.1 "Location is great."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
    • 5.8 "Service is ok."
    • 5.1 "Rooms are ok."
    • 3.5 "Vibe wasn't good."
    • 3.2 "Disappointing internet connection."
    • 1.4 "Terrible amenities."
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    Overall Rating

    6.1 Good
    Based on 752 reviews
    • 8.0 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 6.0 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.9 "Only 59% thought the service was professional."
    • 4.9 "Rooms are not good."
      5.0 "For only 50%, the bathroom was ok."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
      3.8 "For 62%, the rooms looked old."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 1.4 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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    Overall Rating

    6.0 Okay
    Based on 394 reviews
    • 7.8 "Good location."
      10.0 "100% thought it was easy to get to the train station."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.6 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 5.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 3.3 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Overall Rating

    5.7 Okay
    Based on 89 reviews
    • 7.7 "Good location."
    • 6.8 "Average value."
    • 6.1 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
    • 3.0 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 1.5 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
    View all review categories

    Overall Rating

    6.3 Good
    Based on 555 reviews
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.0 "High value."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.5 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
    • 4.5 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      0.6 "94% thought the tv was sub-standard."
      2.9 "71% had problems with the shower."
    • 3.4 "Vibe wasn't good."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 1.3 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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