The Hotel Polo am ZOB is located across from the Hamburg ZOB, within a short walk of Hamburg Central Station and close to plenty of area attractions. Nearby, guests will find the Alster, HafenCity, the Hamburg exhibition halls, theatres, and the iconic warehouse district. Guests can also check out the St. Pauli-Landungsbridge, Minatur Wunderland, and the Hamburg Dungeon. Public transit is within walking distance and Hamburg Airport is less than 30 minutes away. Parking is available at the property, which offers complimentary WiFi throughout the building.
This 3-star hotel offers guest rooms with flat-screen TVs, private bathrooms, and a hairdryer. There are 38 rooms spread throughout five floors, offering beautiful views of the city. A buffet breakfast is available at the hotel, which is also close to many local cafes and restaurants. The front desk offers 24-hour reception and guest services and daily housekeeping is available. There is also a public computer station in the lobby area for guest use. Luggage storage is provided.
The staff at Hotel Polo am ZOB can provide tours and ticket assistance for guests, along with other sightseeing services. This non-smoking facility does not allow pets. Room service is available during limited hours and all guest rooms also have a separate sitting area. Guests can choose from a variety of room arrangements, including economy rooms for the budget-minded and family rooms for families and small groups. There are also standard and comfort level rooms and select rooms offer a view of the courtyard area. Family rooms and larger guest units have a sofa bed.
General
Services and conveniences
Basics
Bathroom
Dining
Media and entertainment
Parking and transportation
Accessibility and suitability
Workspace
Family friendly
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to visit during a stay at Hotel Polo Am ZOB?
During your stay at Hotel Polo Am ZOB, you can visit nearby attractions such as the Museum für Kunst und Gewerbe Hamburg, Hamburger Kunsthalle, Speicherstadt, Hamburger Rathaus, and Miniatur Wunderland.
What are the main amenities offered at Hotel Polo Am ZOB?
Hotel Polo Am ZOB offers amenities such as contactless check-in/check-out, physical distancing in dining areas, wake-up service, parking, free Wi-Fi, and a buffet breakfast.
What can I expect from the rooms at Hotel Polo Am ZOB?
The rooms at Hotel Polo Am ZOB feature flat-screen TVs, private bathrooms, and a hairdryer. There are different room arrangements available, including economy rooms, family rooms, standard and comfort level rooms, and some rooms offer a view of the courtyard area.
When is the best time to visit Hotel Polo Am ZOB?
The low season at Hotel Polo Am ZOB is in February, while the high season is in May. Consider these times for a potentially more affordable or busier stay, respectively.
What are some common concerns addressed by the hotel's staff?
The hotel's staff address concerns such as the need for regular maintenance of the lift, the lights in the hall being left on overnight, and the heating being turned on promptly. They also provide tours and ticket assistance for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Economy Rooms for Budget Travel
If you're on a budget, consider booking one of the economy rooms. Several guests found them to be a good value for the money.
Take Advantage of the 24-Hour Reception
The hotel offers 24-hour reception and guest services, which can be convenient for late check-ins or any assistance needed during your stay.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Museum für Kunst und Gewerbe Hamburg, Hamburger Kunsthalle, and the Speicherstadt. Take some time to explore these nearby sights.
Be Mindful of the Neighborhood
Some guests expressed concerns about the neighborhood, mentioning that it felt unsafe, especially at night. It's advisable to be cautious, especially when walking around the area after dark.
Check Room Amenities
Before booking, consider the amenities offered in the room. Some guests mentioned issues such as the lack of air conditioning and small room sizes, so it's worth checking the room features before making a reservation.
Consider Alternative Parking Options
While parking is available at the property, some guests found it more convenient to use the nearby public parking garage, especially if the hotel's parking is full.
Plan for Noise
Several guests noted that the hotel's proximity to the train station and main roads resulted in noise disturbances. If you're sensitive to noise, consider bringing earplugs or requesting a room away from the street.
Inquire About Room Maintenance
Some guests experienced issues with room maintenance, such as non-functioning elevators and blocked bathroom drains. It may be helpful to inquire about the status of these facilities before your stay.
Be Prepared for Basic Accommodations
Guests described the hotel as offering basic, no-frills accommodations. Keep this in mind when setting expectations for your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | September |
Average price (weeknight) | $101 |