Overview

Hotel Lumen am Hauptbahnhof

Steindamm 19, 20099 Hamburg, Hamburg, Germany
+49 40 280 4323

$44+

Rates
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Overall guest ratings

6.4/10 Good
Based on 1,129 reviews
See all reviews

Review highlights

  • 8.3
  • 8.0
  • 4.1
  • 4.1

Good to know

  • Train station is close

Nearby

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    About

    A stay at Hotel Lumen am Hauptbahnhof places you in the heart of Hamburg, walking distance from Schauspielhaus and Arts and Crafts Museum. This hotel is within close proximity of Ohnsorg Theater and Huhnerposten Events Location.

    Rooms

    Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Rec, Spa, Premium Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and tour/ticket assistance.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry facilities
    • Room service
    • Express check out
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Internet
    • Bar/Lounge
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.4 Good
    Based on 1,129 reviews
    • 8.3 "Location is great."
    • 8.0 "Great service."
    • 7.4 "High value."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
    • 4.1 "Rooms are not good."
    • 4.1 "Internet is poor."
    • 2.5 "Quite uncomfortable."
    • 2.3 "Horrible vibe."
    • 1.9 "Terrible amenities."
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    Overall Rating

    6.3 Good
    Based on 349 reviews
    • 8.4 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.5 "High value."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
    • 2.6 "Quite uncomfortable."
      2.4 "76% thought it was too noisy."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.2 "Horrible vibe."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall Rating

    6.5 Good
    Based on 169 reviews
    • 8.1 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.0 "High value."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 3.8 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      1.4 "86% had problems with the shower."
      1.0 "90% said rooms were small."
      1.4 "86% thought they were poorly maintained."
    • 2.3 "Quite uncomfortable."
      2.3 "77% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
    • 2.3 "Horrible vibe."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    View all review categories

    Overall Rating

    6.4 Good
    Based on 112 reviews
    • 8.1 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 7.9 "Good service."
    • 7.4 "High value."
    • 6.7 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.6 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.8 "Quite uncomfortable."
      4.2 "58% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    6.6 Good
    Based on 496 reviews
    • 8.6 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "High value."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.0 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      4.2 "58% said the bathroom was dirty."
      1.3 "87% said rooms were small."
      1.1 "89% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
      1.5 "85% found problems with the furniture."
    • 4.0 "Internet is poor."
    • 2.9 "Quite uncomfortable."
      3.3 "67% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 2.5 "Horrible vibe."
      3.3 "67% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Good to know
    "Train station is close"
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