Hangzhou Memory Travel International Hotel-Edge Westlake

The hotel is centrally located, within walking distance to the West Lake, restaurants, markets, and coffee shops. It's also close to a metro station, making it convenient for exploring the city.

The hotel provides umbrellas for guests when it rains and offers a quick check-in process. Additionally, the surrounding supermarkets and restaurants are convenient and close to the pedestrian street and West Lake.

The hotel provides free luggage storage, a good WIFI signal in each room, and a high cost-effectiveness. Additionally, there are nearby supermarkets and restaurants for added convenience.

The hotel offers clean bedsheets and towels, but some guests have noted issues with cleanliness, such as dirty walls and carpets. Additionally, the room amenities include a TV, but the WIFI may not be high-speed.

Some guests have mentioned concerns about the cleanliness of the rooms, including dirty walls and carpets. Additionally, there have been comments about the hotel's heating not being strong enough during colder days.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that the hotel did not provide toiletries initially, so it might be a good idea to bring your own just in case.

A few guests mentioned that the rooms were colder than expected, especially during winter, and that the hot water for bathing was not always reliable. It's advisable to check the heating and hot water situation before booking, especially during colder months.

Some guests noted that renovations caused noise disturbances, particularly in the morning. If you're sensitive to noise, it might be worth inquiring about the renovation schedule before booking.

A few guests experienced challenges with the staff's English proficiency. It's advisable to have a translation app or basic knowledge of Mandarin to facilitate communication.

Some guests mentioned that certain basic amenities, such as toilet paper and liquid shower soap, were not initially provided in the rooms. It's recommended to check the room upon arrival and request any missing items promptly.

Several guests reported issues with the Wi-Fi, including slow speeds and difficulty streaming videos. If reliable internet access is important to you, it's worth confirming the quality of the Wi-Fi before your stay.

Some guests mentioned that the walls were thin, allowing noise from outside and neighboring rooms to be easily heard. Bringing earplugs might help ensure a good night's sleep.

Some guests reported issues with room cleanliness, including dirty walls and carpets. It's advisable to inquire about the room conditions and request a change if necessary upon arrival.

A few guests noted that the hotel had a persistent smell of smoke. If you are sensitive to smoke odors, it's worth considering this aspect before booking.